11 Troubleshooting; Temporary And Permanent Faults; Error Codes - Baxi Assure 500 Combi Series Installation And Service Manual

11 Troubleshooting

11 Troubleshooting
11.1

Temporary and permanent faults

11.2

Error codes

Tab.33 List of temporary (volatile) faults
BOILER DISPLAY
Group
Specific code
code
A.00 .34
A.02 .06
A.02 .18
A.02 .36
A.02 .37
A.02 .45
A.02 .46
A.02 .48
A.02 .49
A.02 .54
A.02 .55
72 Assure 500 Combi 2
The codes on the display indicate two types of fault: temporary and
permanent. The first item shown on the display is a letter followed by a
two-digit number. The letter indicates the type of fault: temporary (H) or
permanent (E). The number indicates the group in which the fault that has
occurred is classified according to its impact on safe and reliable
operation. The second item shown flashes alternately with the first and
consists of a two-digit number that indicates the type of fault which has
occurred (see the following fault tables).
TEMPORARY FAULT (A/H.x.x.)
A temporary fault is shown on the display by the letter "A" or "H" followed
by a number (group). A temporary fault is a type of fault that does not
cause a permanent stoppage of the boiler. It has the following
characteristics:
A: The appliance continues to operate. It disappears as soon as the cause
has been resolved.
H: Disappears when the error condition is removed, in some cases even
after 10 minutes.
PERMANENT FAULT (E.x.x)
A permanent fault is shown on the display by the letter "E" followed by a
number (group). Press the RESET button for one second. If faults are
shown frequently, contact our authorised technical assistance centre.
E: Stoppage, reset required..
DESCRIPTION OF TEMPORARY FAULTS
Outdoor temperature sensor expected but not de­
tected
Low water pressure
OBD error
Functional device disconnected
Passive functional device disconnected
Connection error
Device priority error
Unit function configuration error
Failed node initialisation
Open Therm bus power supply error
Incorrect or missing serial number
CAUSE
Check / Solution
OUTDOOR SENSOR NOT DETECTED
Connect the outdoor sensor
Outdoor sensor is not connected correctly
-
CONFIGURATION ERROR
Re-enter the CN1 and CN2 values, check the infor­
mation shown on the data plate
SCB BOARD NOT DETECTED
Check the connection and the connectors
Faulty SCB, replace the board
SCB BOARD NOT DETECTED
Check the connection and the connectors
Faulty SCB, replace the board
SCB BOARD NOT DETECTED
Carry out the auto-detect function
SCB BOARD NOT DETECTED
Carry out the auto-detect function
SCB BOARD NOT DETECTED
Carry out the auto-detect function
SCB BOARD NOT DETECTED
Carry out the auto-detect function
Replace the CU-GH board
Replace the CU-GH board