Table of Contents
Advertisement
Installation Instructions
Installation Instructions
Cleaning and Maintenance
Important Safety Warnings
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Important Safety Warnings
Cleaning and Maintenance
Warranty
Notes
Australian Customers
Australian Customers
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
(b) the Appliance is modified without authority from
(b) the Appliance is modified without authority from
1.
1.
Before installation, please ensure the area is clean, to avoid suction of the remaining bits of
Before installation, please ensure the area is clean, to avoid suction of the remaining bits of
What?
Problem
Our goods come with guarantees that cannot be excluded under
Our goods come with guarantees that cannot be excluded under
removing the contents of this carton.
removing the contents of this carton.
Residentia Group in writing;
Residentia Group in writing;
broken wood and dust.
broken wood and dust.
the Australian Consumer Law. You are entitled to a replacement
the Australian Consumer Law. You are entitled to a replacement
(c) the Appliance's serial number or warranty seal
(c) the Appliance's serial number or warranty seal
2.
2.
The canopy hood cannot share the same air ventilation ducting as other appliances, such as gas
The canopy hood cannot share the same air ventilation ducting as other appliances, such as gas
or refund for a major failure and for compensation for any other
or refund for a major failure and for compensation for any other
1.
1.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
has been removed or defaced;
has been removed or defaced;
and electric heaters.
and electric heaters.
reasonably foreseeable loss or damage. You are also entitled to
reasonably foreseeable loss or damage. You are also entitled to
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
(d) the Appliance was serviced or repaired by
(d) the Appliance was serviced or repaired by
have the goods repaired or replaced if the goods fail to be of
have the goods repaired or replaced if the goods fail to be of
3.
3.
The bending of the ventilation ducting should be ≥ 120°, parallel or above the exit vent, and
The bending of the ventilation ducting should be ≥ 120°, parallel or above the exit vent, and
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
The induction hob cannot
anyone other than Residentia Group, an
anyone other than Residentia Group, an
acceptable quality and the failure does not amount to a major
acceptable quality and the failure does not amount to a major
should be connected through the external wall.
should be connected through the external wall.
supervised to ensure that they do not play with the appliance.
supervised to ensure that they do not play with the appliance.
be turned on.
authorised repairer or ASR.
authorised repairer or ASR.
failure.
failure.
4.
4.
After installation, make sure that the extractor is level to avoid grease collection at one end.
After installation, make sure that the extractor is level to avoid grease collection at one end.
2.
2.
After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
Everyday soiling on
New Zealand Customers
New Zealand Customers
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
glass (fingerprints,
8.
8.
This warranty, the contract to which it relates
This warranty, the contract to which it relates
materials can be dangerous to children, they need to be collected immediately and put out of reach.
materials can be dangerous to children, they need to be collected immediately and put out of reach.
Nothing herein contained shall be construed in any way as
Nothing herein contained shall be construed in any way as
marks, stains left by
and the relationship between you and
and the relationship between you and
The touch controls are
3.
3.
In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
excluding or limiting your rights under the Consumer Guarantee
excluding or limiting your rights under the Consumer Guarantee
food or non- sugary
Residentia Group are governed by the law
Residentia Group are governed by the law
Act 1993.
Act 1993.
unresponsive.
and power settings, which are specified on the information plate attached to the appliance and/or
and power settings, which are specified on the information plate attached to the appliance and/or
spillovers on the
applicable where the Appliance was purchased.
applicable where the Appliance was purchased.
packaging, with the usage conditions available.
packaging, with the usage conditions available.
Our Warranty
Our Warranty
glass)
4.
4.
Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
The touch controls are
This product is also covered by the manufacturer's warranty set
This product is also covered by the manufacturer's warranty set
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
difficult to operate.
9.
9.
To the extent permitted by law, Residentia
To the extent permitted by law, Residentia
out in this document (Our Warranty).
out in this document (Our Warranty).
inductive cooking rated cooking vessels only.
inductive cooking rated cooking vessels only.
Group excludes all warranties and liabilities
Group excludes all warranties and liabilities
NOTE: Remove all protective plastic coatings from the stainless steel surfaces before use.
NOTE: Remove all protective plastic coatings from the stainless steel surfaces before use.
Our Warranty is for a period of twenty four (24) months from the
Our Warranty is for a period of twenty four (24) months from the
5.
5.
This appliance is designed for domestic household use only and for the cooking of domestic food
This appliance is designed for domestic household use only and for the cooking of domestic food
(other than as contained in this document)
(other than as contained in this document)
date of purchase and for refrigeration appliances will have an
date of purchase and for refrigeration appliances will have an
The glass is being
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
additional thirty six (36) months after the first twenty four (24)
additional thirty six (36) months after the first twenty four (24)
including liability for any loss or damage
including liability for any loss or damage
•
•
The cooker hood should be placed at a distance of 65-75cm from the cooking surface for the best
The cooker hood should be placed at a distance of 65-75cm from the cooking surface for the best
scratched.
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
months on the Sealed System (PARTS only) Compressor &
months on the Sealed System (PARTS only) Compressor &
whether direct or indirect arising from your
whether direct or indirect arising from your
effect. See Pic 1.
effect. See Pic 1.
condenser etc. The labour cost to replace these parts is the
condenser etc. The labour cost to replace these parts is the
6.
6.
A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
purchase, use or non use of the Appliance.
purchase, use or non use of the Appliance.
•
•
Install the hook in a suitable place once the installation height is fixed,
Install the hook in a suitable place once the installation height is fixed,
responsibility of the customer. This is in addition to (and does
responsibility of the customer. This is in addition to (and does
7.
7.
The electrical connection must be accessible after installation. The appliance must be electrically isolated
The electrical connection must be accessible after installation. The appliance must be electrically isolated
Some pans make crackling
not exclude, restrict or modify) any rights or remedies to which
not exclude, restrict or modify) any rights or remedies to which
and keep it vertically aligned. The fixed position of the inside chimney
and keep it vertically aligned. The fixed position of the inside chimney
before any maintenance can be performed.
before any maintenance can be performed.
or clicking noises.
10. For Appliances and services provided by
10. For Appliances and services provided by
you may already be entitled under the Australian Consumer Law
you may already be entitled under the Australian Consumer Law
8.
8.
The appliance is not intended to be operated by means of an external timer or separate remote-control
The appliance is not intended to be operated by means of an external timer or separate remote-control
bracket determines the location of the chimney.
bracket determines the location of the chimney.
or the New Zealand Consumer Guarantee Act 1993 relating to
or the New Zealand Consumer Guarantee Act 1993 relating to
Residentia Group in Australia, the Appliances
Residentia Group in Australia, the Appliances
system.
system.
•
•
Fix the outside chimney bracket on the outside chimney, and be sure
Fix the outside chimney bracket on the outside chimney, and be sure
this product. Our Warranty (which is subject to the conditions
this product. Our Warranty (which is subject to the conditions
The induction hob makes a
come with a guarantee by Residentia
come with a guarantee by Residentia
9.
9.
Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
that the inside chimney can be adjusted in height freely, as well as being
that the inside chimney can be adjusted in height freely, as well as being
below) covers rectification free of charge of any fault arising from
below) covers rectification free of charge of any fault arising from
low humming noise when
Group that cannot be excluded under the
Group that cannot be excluded under the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
defective materials or components, or faulty workmanship. The
defective materials or components, or faulty workmanship. The
able to fix the exhaust pipe. Afterwards, install the exhaust pipe and
able to fix the exhaust pipe. Afterwards, install the exhaust pipe and
used on a high heat setting.
Australian Consumer Law. You are entitled
Australian Consumer Law. You are entitled
10.
10.
Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
product will be repaired or replaced at the option of Omega, and
product will be repaired or replaced at the option of Omega, and
chimney on the cooker hood. See Pic 3.
chimney on the cooker hood. See Pic 3.
to a replacement or refund for a major
to a replacement or refund for a major
appliance.
appliance.
all costs of installation, removal, cartage, freight travelling
all costs of installation, removal, cartage, freight travelling
Boil overs, melts,
•
•
Lift the cooker hood onto the hook. See Pic 4.
Lift the cooker hood onto the hook. See Pic 4.
failure and for compensation for any other
failure and for compensation for any other
expenses and insurance are to be paid by the customer.
expenses and insurance are to be paid by the customer.
11.
11.
Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
and hot sugary spills
Fan noise coming from the
•
•
Adjust the height of the inside chimney to the position of the inside
Adjust the height of the inside chimney to the position of the inside
Our Warranty is subject to the following conditions:
Our Warranty is subject to the following conditions:
reasonably foreseeable loss or damage.
reasonably foreseeable loss or damage.
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
on the glass
induction hob.
1.
1.
That the purchaser contact Omega prior to any product
That the purchaser contact Omega prior to any product
chimney bracket, and fix by screw. After adjusting the position, fix the
chimney bracket, and fix by screw. After adjusting the position, fix the
You are also entitled to have the Appliance
You are also entitled to have the Appliance
the surface.
the surface.
repair.
repair.
12.
12.
WARNING – The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
WARNING – The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
repaired or replaced if the Appliance fails to be
repaired or replaced if the Appliance fails to be
body with safety screws. See Pic 5.
body with safety screws. See Pic 5.
2.
2.
That the purchaser carefully follows all instructions provided
That the purchaser carefully follows all instructions provided
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
of acceptable quality and the failure does not
of acceptable quality and the failure does not
Note: The two safety screw holes are positioned on the back casing, with diameter of 6mm.
Note: The two safety screw holes are positioned on the back casing, with diameter of 6mm.
with the product and complies with all relevant electrical &
with the product and complies with all relevant electrical &
the unit will be expelled by inbuilt fans – do not block.
the unit will be expelled by inbuilt fans – do not block.
amount to a major failure. The benefits to you
amount to a major failure. The benefits to you
plumbing regulations in their State when installing the
plumbing regulations in their State when installing the
13.
13.
WARNING - The cooktop will become hot during and directly after use. Do not touch the surface during
WARNING - The cooktop will become hot during and directly after use. Do not touch the surface during
given by this warranty are in addition to your
given by this warranty are in addition to your
product.
product.
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
other rights and remedies under a law in relation
other rights and remedies under a law in relation
Pans do not become hot
3.
3.
That the purchaser carefully follows the instructions
That the purchaser carefully follows the instructions
14.
14.
Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
provided in the owner's handbook relating to the proper use
provided in the owner's handbook relating to the proper use
and appears in the display.
to the Appliances or services to which the
to the Appliances or services to which the
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
and care of the product and does not use the product for
and care of the product and does not use the product for
warranty relates.
warranty relates.
cleaning equipment to clean the appliance.
cleaning equipment to clean the appliance.
any purpose other than the DOMESTIC use for which it has
any purpose other than the DOMESTIC use for which it has
15.
15.
been designed. If the appliance is used in commercial
been designed. If the appliance is used in commercial
When the appliance is not being used, turn the appliance off.
When the appliance is not being used, turn the appliance off.
11. At all times during the Warranty Period,
11. At all times during the Warranty Period,
applications or for rental purposes, Our Warranty is limited
applications or for rental purposes, Our Warranty is limited
The induction hob or a
16.
16.
Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
Residentia Group shall, at its discretion,
Residentia Group shall, at its discretion,
to a warranty of Twelve (12) months covering all parts with
to a warranty of Twelve (12) months covering all parts with
cooking zone has turned
17.
17.
Do not modify this appliance.
Do not modify this appliance.
Three (3) months on any labour cost of service or repair.
Three (3) months on any labour cost of service or repair.
determine whether repair, replacement or refund
determine whether repair, replacement or refund
itself off unexpectedly, a
18.
18.
Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
will apply if an Appliance has a valid warranty
will apply if an Appliance has a valid warranty
tone sounds and an error
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
Service Area
Service Area
claim applicable to it.
claim applicable to it.
code is displayed (typically
dishcloth) and dry it with a soft dry tea towel.
dishcloth) and dry it with a soft dry tea towel.
Spillovers on the
The provision of service under Our Warranty is limited by the
The provision of service under Our Warranty is limited by the
alternating with one or two
19.
19.
All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
boundary / territory area of the nearest service centre. Travelling
boundary / territory area of the nearest service centre. Travelling
touch controls
digits in the cooking timer
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
cost incurred for service outside this area is not covered by Our
cost incurred for service outside this area is not covered by Our
Warranty
Warranty
display).
Important Safety Warnings
Important Safety Warnings
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
under-bench section of the cooktop.
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
20.
20.
Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
The Australian Consumer Law requires the
The Australian Consumer Law requires the
Contact Us Australia
Contact Us Australia
inclusion of the following statement with
inclusion of the following statement with
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
removing the contents of this carton.
removing the contents of this carton.
Omega is a division of Shriro Australia Pty Ltd
Omega is a division of Shriro Australia Pty Ltd
this warranty:
this warranty:
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
1.
1.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
Phone: 1300 739 033
Phone: 1300 739 033
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
Email: customercare@omegaappliances.com.au
Email: customercare@omegaappliances.com.au
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
21.
21.
If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
Centre.
Centre.
supervised to ensure that they do not play with the appliance.
supervised to ensure that they do not play with the appliance.
2.
2.
After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3.
3.
In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
packaging, with the usage conditions available.
4.
4.
Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
inductive cooking rated cooking vessels only.
How?
Possible causes
1. Switch the power to the
No power.
cooktop off.
2. Apply a cooktop cleaner while
the glass is still warm (but not
hot!)
The controls are locked.
3. Rinse and wipe dry with a
There may be a slight film of water
clean cloth or paper towel.
over the controls or you may be
4. Switch the power to the
using the tip of your finger when
cooktop back on.
touching the controls.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Remove these immediately with a
This may be caused by the
fish slice, palette knife or razor
construction of your cookware
blade scraper suitable for
(layers of different metals vibrating
Induction glass cooktops, but
differently).
beware of hot cooking zone
This is caused by the technology of
surfaces:
induction cooking.
1. Switch the power to the
A cooling fan built into your
cooktop off at the wall.
induction hob has come on to
2. Hold the blade or utensil at a
prevent the electronics from
30° angle and scrape the
overheating. It may continue to run
soiling or spill to a cool area of
even after you've turned the
the cooktop.
induction hob off.
3. Clean the soiling or spill up
The induction hob cannot detect
with a dish cloth or paper
the pan because it is not suitable
towel.
for induction cooking.
4. Follow steps 2 to 4 for
The induction hob cannot detect
the pan because it is too small for
'Everyday soiling on glass'
the cooking zone or not properly
above.
centred on it.
1. Switch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control area
Technical fault.
with a clean damp sponge or
cloth.
4. Wipe the area completely dry
with a paper towel.
5. Switch the power to the
cooktop back on.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
and service will incur commercial cost to be paid by the
and service will incur commercial cost to be paid by the
12. Missing parts are not covered by warranty.
12. Missing parts are not covered by warranty.
customer regulated by the number of kilometres travelled
customer regulated by the number of kilometres travelled
Residentia Group reserves the right to assess
Residentia Group reserves the right to assess
beyond the service area. These costs will be disclosed to you for
beyond the service area. These costs will be disclosed to you for
each request for missing parts in a case by case
each request for missing parts in a case by case
acceptance by you prior to your claim being processed.
acceptance by you prior to your claim being processed.
Make sure the induction hob is
•
When the power to the cooktop is
basis. Any parts that are not reported missing
basis. Any parts that are not reported missing
Microwave ovens must be returned to your nearest Authorised
Microwave ovens must be returned to your nearest Authorised
connected to the power supply and that
switched off, there will be no 'hot
in the first week after purchase will not provide
in the first week after purchase will not provide
Service Centre for repair as they are a carry in serviceable
Service Centre for repair as they are a carry in serviceable
it is switched on.
surface' indication but the cooking
appliance.
appliance.
free of charge.
free of charge.
Check whether there is a power outage
zone may still be hot! Take extreme
What is Covered by our Warranty
What is Covered by our Warranty
in your home or area. If you've checked
care.
13. To enquire about claiming under this warranty,
13. To enquire about claiming under this warranty,
everything and the problem persists, call
During the warranty period, Omega or its authorised Service
During the warranty period, Omega or its authorised Service
•
Heavy-duty scourers, some nylon
a qualified technician.
please follow these steps:
please follow these steps:
Centre will, at no extra charge, if your appliance is readily
Centre will, at no extra charge, if your appliance is readily
scourers and harsh/abrasive
accessible without the need of special equipment and subject to
accessible without the need of special equipment and subject to
(a) carefully check the operating instructions, user
(a) carefully check the operating instructions, user
Unlock the controls. See section
cleaning agents may scratch the
the terms and conditions of this warranty, repair or replace any
the terms and conditions of this warranty, repair or replace any
manual and the terms of this warranty;
manual and the terms of this warranty;
'Operating Instructions' for instructions.
parts which it considers defective.
parts which it considers defective.
glass. Always read the label to
(b) have the model and serial number of the
(b) have the model and serial number of the
Make sure the touch control area is dry
check if your cleaner or scourer is
Appliance available;
Appliance available;
What is not Covered by our Warranty
What is not Covered by our Warranty
and use the ball of your finger when
suitable.
(c) have the proof of purchase (e.g. an invoice)
(c) have the proof of purchase (e.g. an invoice)
1.
1.
Products installed damaged or incomplete or not in
Products installed damaged or incomplete or not in
touching the controls.
compliance with the relevant electrical & plumbing
compliance with the relevant electrical & plumbing
available;
available;
•
Never leave cleaning residue on the
regulations in their State.
regulations in their State.
(d) telephone the numbers shown below.
(d) telephone the numbers shown below.
cooktop: the glass may become
Use cookware with flat and smooth
2.
2.
Normal wear and tear e.g. cleaning, light globes, filters etc.
Normal wear and tear e.g. cleaning, light globes, filters etc.
bases. See 'Choosing the right
stained.
3.
3.
Failure resulting from power surges and electrical storms.
Failure resulting from power surges and electrical storms.
cookware'.
14. You accept that if you make a warranty claim,
14. You accept that if you make a warranty claim,
4.
4.
Insect or vermin infestation.
Insect or vermin infestation.
Residentia Group and its ASR may exchange
Residentia Group and its ASR may exchange
5.
5.
Unauthorised repairs or use of non-genuine Omega parts.
Unauthorised repairs or use of non-genuine Omega parts.
This is normal for cookware and does
6.
6.
Any failure caused by the product not being used in
Any failure caused by the product not being used in
information in relation to you to enable
information in relation to you to enable
not indicate a fault.
accordance with the instruction and the installation manual
accordance with the instruction and the installation manual
Residentia Group to meet its obligations under
Residentia Group to meet its obligations under
provided with the product.
provided with the product.
this warranty.
this warranty.
•
Remove stains left by melts and
7.
7.
Misuse or abuse, including failure to properly maintain or
Misuse or abuse, including failure to properly maintain or
This is normal, but the noise should
service.
service.
sugary food or spillovers as soon as
quieten down or disappear completely
IMPORTANT
IMPORTANT
8.
8.
The clearing of blockages in pumps and hoses.
The clearing of blockages in pumps and hoses.
possible. If left to cool on the glass,
when you decrease the heat setting.
9.
9.
Damage which occurs during delivery or installation.
Damage which occurs during delivery or installation.
Before calling for service, please ensure that the
Before calling for service, please ensure that the
they may be difficult to remove or
10. Claims to product surface coating due to liquid or solid
10. Claims to product surface coating due to liquid or solid
steps in point 13 have been followed.
steps in point 13 have been followed.
even permanently damage the glass
This is normal and needs no action. Do
spill-overs, accidental damage or damage caused from
spill-overs, accidental damage or damage caused from
surface.
cleaning products not recommended by Omega.
cleaning products not recommended by Omega.
not switch the power to the induction
CONTACT SERVICE
CONTACT SERVICE
•
Cut hazard: when the safety cover is
hob off at the wall while the fan is
How to Claim Our Warranty
How to Claim Our Warranty
→
→
Service:
Service:
1300 11 HELP (4357)
1300 11 HELP (4357)
running.
retracted, the blade in a scraper is
While registering your warranty is not a requirement, for peace
While registering your warranty is not a requirement, for peace
razor-sharp. Use with extreme care
of mind you can register your warranty at
of mind you can register your warranty at
and always store safely and out of
omegaappliances.com.au.
omegaappliances.com.au.
Use cookware suitable for induction
To make a claim under Warranty you will need to contact
To make a claim under Warranty you will need to contact
reach of children.
cooking. See section 'Choosing the right
Omega in Australia or New Zealand by using the contact details
Omega in Australia or New Zealand by using the contact details
cookware'.
below.
below.
Centre the pan and make sure that its
If you are contacting Omega regarding any warranty claims and
If you are contacting Omega regarding any warranty claims and
base matches the size of the cooking
spare parts inquiries, please make sure you have the following
spare parts inquiries, please make sure you have the following
zone.
information on hand:
information on hand:
1. Product Name/Model Number
1. Product Name/Model Number
2. Serial Number/s
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
3. Purchase Date (as per invoice or proof of purchase)
•
Please note down the error letters and
The cooktop may beep and turn
4. Purchased From
4. Purchased From
numbers, switch the power to the
itself off, and the touch controls may
5. Warranty Registration Number (if registered)
5. Warranty Registration Number (if registered)
induction hob off at the wall, and contact
not function while there is liquid on
a qualified technician.
them. Make sure you wipe the touch
control area dry before turning the
cooktop back on.
Contact Us New Zealand
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz
Email: customercare@monacocorp.co.nz
17
21
21
16
1
1
6
6
Important!
What to do
Advertisement
Table of Contents
