Pico Macom MPD User Manual page 18

MPD
ATSC/8VSB/QAM Demodulator
PICO MACOM
MPD-CPS
Controller/Power Supply
Returning Shipped Items
To return any shipped items, including those shipped for warranty repairs or credit, call our Customer
Service desk to request a Return Merchandise Authorization (RMA) number. Please reference the original
invoice number and purchase date, and product serial number (if any). Be certain to mark the RMA number
on the package boldly and legibly. Unless we specify a different carrier, please ship your returned items to
us via UPS freight prepaid and fully insured. If returned for credit, we will promptly process your request
upon receipt of your return order.
Our Return Policy: Your Satisfaction Guaranteed
Our goal is your complete satisfaction. If for any reason, our products were not quite what you anticipated,
simply call your customer service rep and we will be happy to assist you in replacing or returning the order.
You may return current, non-discontinued items for full credit for up to 30 days from invoice date. Our re-
quirements are simple: Excepting defective items, the products must be returned in their original packaging
and in re-salable condition. Restocking fees may otherwise apply beyond this period or if products are not
returned in their original condition. Please contact your customer service rep for more information.
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www.picomacom.com CONTACT US TOLL FREE 800-421-6511
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