Whirlpool W10860701C Use And Care Manual page 15

Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help
If you experience
Washer not performing as expected (cont.)
Fabric damage
Odors
Locked light is
flashing
Single-dose laundry
packet not dissolving
Washer pumps out water
before finishing cycle
in Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
Sharp items were in pockets during
wash cycle.
Strings and straps could have tangled. Tie all strings and straps before starting wash load.
Items may have been damaged
before washing.
Fabric damage can occur if load is
tightly packed.
Liquid chlorine bleach may have
been added incorrectly.
Garment care instructions may not
have been followed.
Monthly maintenance not done as
recommended.
Using too much detergent.
The lid is not closed.
A cycle was stopped or paused
using the Start/Stop button.
Adding laundry packet incorrectly.
Lid is left open for more than
10 minutes.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Mend rips and broken threads in seams before washing.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Use Deep Water Wash option for higher water fill. See "What's
New under the Lid" and "Cycle Guide" to match your load with
the best cycle.
Add only 1 or 2 additional garments after washer has started.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
Always read and follow garment manufacturer's care label
instructions. See the "Cycle Guide" to match your load with
the best cycle.
See "Washer Care" in the "Washer Maintenance" section.
Unload washer as soon as cycle is complete.
Be sure to measure correctly. Always follow the manufacturer's
directions.
See the "Washer Care" section.
Close the lid. The washer will not start with the lid open.
The washer may still be spinning. The lid will not unlock until
the basket has stopped spinning. This may take several minutes
if washing large loads or heavy fabrics.
Be sure laundry packet is added to washer basket before
adding clothes. Do not add packet to dispenser. Follow the
manufacturer's instructions to avoid damage to your garments.
Make sure lid is closed before starting a cycle and/or during
prewash (soak).
Solution
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