Tyco Security Products DSC neo Power Series User Manual

Tyco Security Products DSC neo Power Series User Manual

Alarm panel
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HS2016/HS2016-4/HS2032/HS2064/HS2064 E/HS2128/HS2128 E
 
 
 
 
 
 
WARNING: This manual contains information on limitations regarding product use and function and information on the limitations as to 
liability of the manufacturer. The entire manual should be carefully read.
Alarm Panel
User Manual
 
 
 
 
 
 

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Summary of Contents for Tyco Security Products DSC neo Power Series

  • Page 1 HS2016/HS2016-4/HS2032/HS2064/HS2064 E/HS2128/HS2128 E Alarm Panel User Manual                         WARNING: This manual contains information on limitations regarding product use and function and information on the limitations as to  liability of the manufacturer. The entire manual should be carefully read.
  • Page 2: Table Of Contents

    Table of Contents 1.0 Quick Reference 2.0 Understanding Your Keypad 2.1 Icon and LED Keypad Symbols 2.2 Keypad Models 3.0 Securing the Premises 3.1 Arming the System 3.1.1 Arming the System (Infinite Exit Delay) 3.1.2 Away Arming the System with the Keypad 3.2 Stay Arming the System with the Keypad 3.2.1 Silent Exit Delay 3.3 Night Arming the System with the Keypad 3.4 No-Entry Arming...
  • Page 3 Table of Contents 8.13.1 Engineer's Reset 8.13.2 Remote (Anti-code) Reset 8.14 User's Walk Test 8.14.1 Full System Walk Test 8.15 Trouble Conditions 9.0 Managing Partitions 9.1 Partitions 9.1.1 Single Partition Operation 9.1.2 Loaning a Keypad to Another Partition 9.2 Fire and CO Zone Types 10.0 Additional Features 10.1 Turning the Chime ON/OFF 10.2 Audio Verification...
  • Page 4: Quick Reference

    Chapter 1 1.0 Quick Reference The PowerSeries Neo Alarm System uses shortcut keys to access options or features on all models of keypads. When using an LCD keypad, the PowerSeries Neo Alarm System additionally uses a menu based navigation system. The scroll keys can be used to [Scroll] through the list of options contained within the current menu.
  • Page 5 Chapter 1 Action Press Section View Troubles 8.15 [*][2] + [Access Code*] + View Alarms 5.1.5 [*][3] + [Access Code*] + Perform System Test [*][6] + [Master Code] + [0][4] + Buzzer Volume 8.10 [*][6] + [Master Code] + [1][4] + - 5 -...
  • Page 6: Understanding Your Keypad

    Chapter 2 2.0 Understanding Your Keypad The PowerSeries Neo Alarm System supports a variety of wireless, hardwired and proximity sensor LCD, LED and Icon keypads. All keypads come equipped with the LED status lights described in section 1 "Quick Reference". HS2LCD series keypads display system messages on their LCD screen.
  • Page 7: Keypad Models

    Chapter 2 2.2 Keypad Models Note: In the following list if x = 9 (the system operates in 912-919MHz), x=4 (the system operates in 433MHz band) or x=8 (the system operates in 868MHz band). Only models operating in 912-919MHz band are UL/ULC listed. HS2LCD Alphanumeric LCD keypad HS2LCDP...
  • Page 8: Securing The Premises

    Chapter 3 3.0 Securing the Premises The PowerSeries Neo provides multiple arming modes as described below: Use when no one in your household will be home. Away mode activates all perimeter and interior sensors Away mode in the alarm system. Stay mode Use this mode when you are staying home, but expect someone to use the entrance door later.
  • Page 9: Stay Arming The System With The Keypad

    Chapter 3 Once the exit delay timer expires, thereby arming the system, the: System Armed in Away Mode Ready indicator turns off. Armed indicator remains on. Keypad stops sounding. Note: The installer configures the exit delay timer and whether or not an access code is required for arming the system. 3.2 Stay Arming the System with the Keypad Stay mode partially activates your alarm system by: Arming all perimeter sensors.
  • Page 10: Entry Arming

    Chapter 3 To Arm the System in Night mode LCD Display If configured, press and hold the Night Arm key for 2 seconds. Date Time JAN 02/13 2:06a then Press (*) for <> Once the system is armed in Stay mode (Armed indicator is on) at any keypad Interior Arm press [*][*].
  • Page 11: Arming The System With A 2-Way Wireless Key

    Chapter 3 3.6 Arming the System with a 2-Way Wireless Key If configured, the PowerSeries Neo system can be armed using the following wireless keys: PG4929/PG8929/PG9929 PG4939/PG8939/PG9939 To Arm the System with a 2-way wireless key Press the desired Arming mode button anytime the system Ready indicator is on. 3.7 Bypassing Zones WARNING! If a zone is not operating properly contact a service person immediately.
  • Page 12 Chapter 3 To exit bypassing mode press [*].   If using an LED or ICN series keypad, the zone LED will light and the bypassed * Warning * zone #s will be shown. If the system is ready to arm the Ready indicator will be lit. Bypass Active When arming the system the following message briefly displays.
  • Page 13: Bypass Groups

    Chapter 3 3.8 Bypass Groups Program frequently bypassed zones into the system as a bypass group. Using bypass groups avoids individually bypassing each zone. One bypass group can be programmed per partition. Note: This feature is not to be used in UL listed installations.  ...
  • Page 14: Audible Exit Faults

    Chapter 3 3.9.2 Audible Exit Faults Note: Must be enabled by installer. In an attempt to reduce false alarms, the Audible Exit Fault notifies you of an improper exit when arming the system. Improper exits are caused by failing to securely close the Exit/Entry door. Improper exits cause the following system notifications: The keypad emits one continuous beep.
  • Page 15: The Powerseries Neo Security System

    Chapter 4 4.0 The PowerSeries Neo Security System Your PowerSeries Neo has been designed to provide you with the greatest possible flexibility and convenience. Read this manual carefully and have your installer instruct you on how to operate your system and which features have been implemented in your sys- tem.
  • Page 16: Maintenance

    Chapter 4 4.6 Maintenance With normal use, the system requires minimum maintenance. Note the following points: Do not wash the security equipment with a wet cloth. Light dusting with a slightly moistened cloth should remove normal accumulations of dust. Use the system test described in “Testing Your System” to check the battery condition. We recommend, however, that the standby batteries be replaced every 3-5 years.
  • Page 17: Emergency Keys

    Chapter 5 5.0 Emergency Keys IMPORTANT: EMERGENCY USE ONLY! Pressing both the emergency keys generates a Fire, Medical, or Panic Alarm, and alerts the monitoring station. e.g., to generate a medical alarm press both of the medical alarm keys for 2 seconds and the display on an LCD keypad will show Hold down keys for Med.
  • Page 18: Viewing Alarms In Memory

    Chapter 5 Note: For CP-01 systems, alarm transmission delay must not exceed 45 seconds. 5.1.5 Viewing Alarms in Memory When an alarm occurs the keypad indicator illuminates. Viewing the Alarm memory provides more information on the sensor(s) that were tripped. When using a ICN or LED keypad the Memory LED will be lit and the zone numbers will be displayed. To View Alarms in Memory LCD Display Press [*][3]...
  • Page 19: Wireless Keys And Other Devices

    Chapter 6 6.0 Wireless Keys and other Devices In addition to the keypad, the PowerSeries Neo system can be controlled using a variety of devices: 2-way wireless keys Proximity Tags via SMS using a cellphone 6.1 Using 2-way Wireless Keys Note: Panic feature has not been evaluated by UL.
  • Page 20: Sending Sms Commands To Your System

    Chapter 6 To find the System’s Phone Number LCD Display Check that the Ready indicator is on and the system is disarmed. Date Time JAN 02/13 2:06a Press [*][6] Press (*) for <> User Functions press [*]and use the scroll keys to navigate to User Functions press [*] and enter [Master Code].
  • Page 21: Sms Responses From Your System

    Chapter 6 6.3.4 SMS Responses from your System SMS responses are sent to the phone that initiated the command. System Response Notes Successful Sent when a command and control function is successfully performed by the panel. Unsuccessful Sent when a command and control function not successfully performed by the panel. Sent when a command sent was not accepted as valid by the system.
  • Page 22: Managing Users

    Chapter 7 7.0 Managing Users Different user access codes can be programmed in the PowerSeries Neo. The maximum number of user access codes are as fol- lows: 48 for HS2016/HS2016-4 72 for HS2032 95 for HS2064/HS2128 500 for HS2064 E 1000 for HS2128 E Each user access code can be: Uniquely labeled.
  • Page 23: Adding, Changing And Deleting Access Codes

    Chapter 7 To Open the Access Codes Menu LCD Display Press [*][5] Press (*) for <> Access Codes press [*] and use the scroll keys to navigate to Access Codes and press [*]. Enter [Master or supervisor code]. Present Tag or Enter Code Enter [User #] Press (*) for <>...
  • Page 24: Naming A User

    Chapter 7 If a tag is enrolled for this user you will be asked if you would like to delete the Tag. * To Delete Tag Press [*] to delete the tag. Press # to Exit Tag Deleted Successfully 7.1.3 Naming a User Adding or editing labels are accomplished by using the keypad to input the desired letters or numbers.
  • Page 25 Chapter 7 Use the keys to cycle through the User Options and press to toggle configuring the dis- (*) To Toggle <> played option. Bell Squawk Y If using an LED or ICN keypad press the [feature number as listed above]. - 25 -...
  • Page 26: User Functions

    Chapter 8 8.0 User Functions The PowerSeries Neo allows for a variety of user configurable functions as listed below: Event Buffer Auto Arm Time Late To Open                                         Contrast Control  ...
  • Page 27: Allowing The Installer To Service Your System Remotely - Dls

    Chapter 8 Press [*]to open a days of the week sub menu. Scroll the days of the week and press Press (*) for <> [*] to set the time for that day. Sunday If using an ICN or LED keypad to select the desired day press [1-7] where 1= Sunday and 7=Saturday.
  • Page 28: Changing The Brightness Of The Lcd Keypad

    Chapter 8 Press [*] to open a days of the week sub menu. Scroll the days of the week and press Press (*) for <> [*] to set the time for that day. Sunday If using an ICN or LED keypad to select the desired day press [1-7] where 1= Sunday and 7=Saturday.
  • Page 29: Resetting The System

    Chapter 8 Press [#] to return to the Ready state.   8.13 Resetting the System 8.13.1 Engineer's Reset If an alarm has occurred on your system, the system will not allow you to rearm (Ready light is OFF). You will need to contact your installer.
  • Page 30: Trouble Conditions

    Chapter 8 8.15 Trouble Conditions Occasionally, you may have a problem with your Alarm Controller or telephone line. If this happens, your Alarm Controller iden- tifies the problem and displays an error message. Refer to the provided list when you see an error message on the display. If addi- tional help is required, contact your distributor for service.
  • Page 31 Chapter 8 Trouble Trouble Trouble Trouble Trouble Description Notification Condition Types Level 2 Level 1 Level 3 AC Troubles The system is experiencing loss of power. Call for service. Zone Zone label or If the building and/or neighborhood has lost electrical 001-128 power, the system will continue to operate on battery for Siren...
  • Page 32 Chapter 8 Trouble Trouble Trouble Trouble Trouble Description Notification Condition Types Level 2 Level 1 Level 3 Module Super- The system has detected a supervisory trouble condition HSM2HOST vision with one or more modules on the system. Call for service. Keypad Keypad 1-16 Zone...
  • Page 33: Managing Partitions

    Chapter 9 9.0 Managing Partitions A partition is a limited area of the premises which operates independently from the other areas. Partitioning a system can be bene- ficial if the property has outbuildings that need to be secured independently of a main area or if the home has a separate apartment. Each partition can have its own keypad, or a keypad can have access to all partitions.
  • Page 34: Additional Features

    Chapter 10 10.0 Additional Features 10.1 Turning the Chime ON/OFF Turning the chime on audibly notifies you whenever an entry/exit sensor is tripped. To turn the Chime ON or OFF LCD Display Press to toggle the Chime ON or OFF for the current partition. An access code Door Chime may be required to change this setting.
  • Page 35: Swinger Shutdown

    Chapter 10 10.6 Swinger Shutdown The Control Panel has a swinger shutdown feature that when enabled a programmable number of trips shall shut down the zone. All burglary zone types have this feature enabled in CP-01 installations. Note: Must be enabled and configured by installer. 10.7 Call Waiting The Control Panel includes a programmable option for call waiting to prevent a call waiting line from interfering with the alarm verification process.
  • Page 36: Regulatory Agency Statements

    Chapter 11 11.0 Regulatory Agency Statements CE Compliance Statement This Product is in Conformity with EMC Directive 2004/108/EC based on results using harmonized standards in accordance with article 10(5), R&TTE Directive 1999/5/EC based on Following Annex III of the directive and LVD directive 2006/95/EC based on results using Harmonized standards.
  • Page 37: Installer Warning

    Chapter 12 12.0 Installer Warning Warning Please Read Carefully Note To Installers: This warning contains vital information. As the only individual in contact with system users, it is your responsibility to bring each item in this warning to the attention of the users of this system. System Failures This system has been carefully designed to be as effective as possible.
  • Page 38: Safety Instructions

    Chapter 13 13.0 Safety Instructions This equipment is stationary-fixed and must be installed by Service Persons only (Service Person is defined as a person having the appropriate technical training and experience necessary to be aware of hazards to which that person may be exposed in performing a task and of measures to minimize the risks to that person or other persons).
  • Page 39: Eula

    Chapter 14 14.0 EULA IMPORTANT - READ CAREFULLY: DSC Software purchased with or without Products and Components is copyrighted and is purchased under the following license terms: This End-User License Agreement (“EULA”) is a legal agreement between You (the company, individual or entity who acquired the Software and any related Hardware) and Digital Security Controls, a division of Tyco Safety Products Canada Ltd.
  • Page 40 Chapter 14 (e) EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - UNDER NO CIRCUMSTANCES SHALL DSC BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF PROFITS, LOSS OF THE SOFTWARE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME, PURCHASERS TIME, THE CLAIMS OF THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY.
  • Page 41: Locating Detectors And Escape Plan

    Chapter 15 15.0 Locating Detectors and Escape Plan The following information is for general guidance only and it is recommended that local fire codes and regulations be consulted when locating and installing smoke and CO alarms. 15.1 Smoke Detectors Research has shown that all hostile fires in homes generate smoke to a greater or lesser extent. Experiments with typical fires in homes indicate that detectable quantities of smoke precede detectable levels of heat in most cases.
  • Page 42: Carbon Monoxide Detectors

    Chapter 15 Consider the following when making your escape plans: Make sure that all border doors and windows are easily opened. Ensure that they are not painted shut, and that their lock- ing mechanisms operate smoothly. If opening or using the exit is too difficult for children, the elderly or handicapped, plans for rescue should be developed. This includes making sure that those who are to perform the rescue can promptly hear the fire warning signal.
  • Page 43: Reference Sheets

    Chapter 16 16.0 Reference Sheets Fill out the following information for future reference and store this guide in a safe place. 16.1 System Information Mark if Buttons are Enabled [F] FIRE [M] Medical [P] PANIC The Exit Delay Time is _______ seconds. The Entry Delay Time is _______ seconds.
  • Page 44: Access Code And Sensor/Zone Information

    Chapter 16 16.3 Access Code and Sensor/Zone information Master Code [01] : _________________________ Access Code Reference Sheet   Code Access Code Code Access Code Code Access Code Code Access Code                            ...
  • Page 45 Chapter 16 Sensor/Zone Information Sensor Protected Area Sensor Type Sensor Protected Area Sensor Type                                                        ...
  • Page 46 Chapter 16 Sensor Protected Area Sensor Type Sensor Protected Area Sensor Type                                                          ...
  • Page 47 Tyco Security Products will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not owned by Tyco Security Products are the property of their respective owners, and are used with permission or allowed under applicable laws.

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