Troubleshooting; Error Prompt; When Measuring - Kinetik BTS200 Instruction Manual

TROUBLESHOOTING

Error Prompt

Error Description
Overload.
Low Battery.
The heart rate analysis
fails to complete the
analysis.

When Measuring ...

Problem Root Cause
Abnormal
Incorrect posture
measuring results:
- Too high;
- Too low;
- Huge difference
The device is located on
between two recent
the soft ground such as a
measurement.
carpet or on a rugged
surface.
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Solution
Stop using this scale for
measurement.
Replace all four batteries in the
same time. Please purchase the
authorised batteries for
replacement.
Turn on the heart rate
measurement function on the APP.
Solution
Please step on the platform
barefooted and stand still.
Please place the device on a
flat, hard surface.
TROUBLESHOOTING
Problem Root Cause
Abnormal
measuring results:
- Too high;
Your feet are too dry.
- Too low;
- Huge difference
between two recent
measurement.
Batteries not yet installed.
No display on
LED when the
device powers on.
Worn batteries.
CANNOT proceed
Step onto the platform
to analyse body fat
wearing socks or shoes.
and heart rate.
The device
Low battery.
powers off.
Solution
Wipe your feet with a damp
cloth, keeping them slightly damp
when starting measurement.
Install the batteries.
(Please refer to Insert the
Batteries)
Replace all four batteries at the
same time. Please purchase the
authorised batteries for
replacement.
Please keep barefooted during
the measurement, and keep full
contact with the electrodes as
well.
Replace all four batteries at the
same time. Please purchase the
authorised batteries for
replacement.
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