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TROUBLESHOOTING
If you experience any issues, please check the table below before contacting
help.Kogan.com for further assistance.
Failed
operation
Odour
Extended
compressor
operation
Doors cannot
be properly
closed
Loud noise
Door seals are
loose
• Check whether the appliance is connected to power or whether
the plug is securely connected.
• Check whether the voltage is too low.
• Check whether there is a power failure or partial circuits have
tripped.
• Odorous foods should be tightly wrapped.
• Check whether there is any rotten food.
• Clean the inside of the refrigerator.
• Long operation of the refrigerator is normal in summer when the
ambient temperature is high.
• Avoid overloading the appliance,
• Food should be cool before being put into the appliance.
• The doors are being opened too frequently.
• The door is obstructed by food packages.
• The refrigerator is overloaded.
• The refrigerator is tilted.
• Check whether the floor is level and whether the refrigerator is
placed stably.
• Check whether accessories are placed at the proper locations.
• Remove foreign matter from the door seal.
• Heat the door seal and then cool it for restoration, using an
electrical drier or a hot towel for heating.
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