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BASIC TROUBLESHOOTING
Fridge isn't operating
• Check that the fridge is plugged in
and connected to power.
• Check whether voltage is too low.
• Check that a fuse hasn't blown or
circuit tripped.
Fridge is making strange odour
• Odourous foods should be closely
wrapped and sealed in containers.
• Ensure that the interior is clean.
Refer to cleaning instructions.
Fridge compressor is continuously
running
• It is normal for the fridge compressor
to operate for longer periods of time
when the ambient temperature is
higher (ie. Summer).
• Do not put too much food in the
fridge at one time.
• Do not put warm/hot foods into the
fridge.
• Try to minimise the frequency of the
door opening.
Door seals aren't tight
• Remove any foreign matter or liquids
on the seals.
For our full FAQ and troubleshooting guide,
14
head online to help.kogan.com
The fridge door doesn't close properly
• Ensure that food isn't preventing the
door from closing.
• Ensure that the fridge is completely
level and feet adjusted to touch the
floor.
• Ensure the fridge door gaskets/seals
are clean.
Water pan overflows
• Doors not closed properly, resulting
increased defrosting.
• Too much food within the fridge, or
stored food contains too much water,
resulting in heavy defrosting.
The fridge is making loud noises
• It's normal for the fridge to make
noises when refrigerant coolant is
being circulated.
• Check that the fridge is correctly
levelled.
Fridge body is hot
• Heat dissipation of the built-in
condenser into the body is normal.
Surface condensation
• Condensation on the exterior surface
and door seals is normal when the
ambient humidity is too high. It can
be wiped away with a clean towel.
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