Samsung HW-M360 Full Manual
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FULL MANUAL
HW-M360
Imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at www.samsung.com/register

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  • Page 1 FULL MANUAL HW-M360 Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register...
  • Page 2 SAFETY INFORMATION SAFETY WARNINGS CAUTION • TO PREVENT ELECTRIC SHOCK, MATCH WIDE TO REDUCE THE RISK OF ELECTRIC SHOCK, DO BLADE OF PLUG TO WIDE SLOT, FULLY NOT REMOVE THE COVER (OR BACK). INSERT. NO USER-SERVICEABLE PARTS ARE INSIDE. • This apparatus shall always be connected to a REFER SERVICING TO QUALIFIED SERVICE AC outlet with a protective grounding PERSONNEL.
  • Page 3 However, if there is no alternative to cutting off the 2. During thunderstorms, disconnect the AC plug, remove the fuse and then safely dispose of plug from the wall outlet. Voltage peaks due the plug. Do not connect the plug to a mains to lightning could damage the unit.
  • Page 4: Table Of Contents

    You can access the customer support centre by scanning the QR code. To see the manual on your PC or mobile device, download the manual in document format from the website. (http://www.samsung.com/support) Design and specifications are subject to change without prior notice. CONTENTS...
  • Page 5 Connecting a Mobile Device Connecting via Bluetooth ------------------------- Using the Samsung Audio Remote App ------------------------- – Installing the Samsung Audio Remote App ------------------------- – Launching the Samsung Audio Remote App ------------------------- Using the Remote Control How to Use the Remote Control...
  • Page 6: Checking The Components

    5. • For Soundbar wall mounting components, see page 24. • Micro USB to USB adapter Cable is sold separately. To purchase, contact a Samsung Service Centre or Samsung Customer Care. • Depending on the region, the AC plug may vary in appearance, or it may be supplied integrated with the AC/DC adapter.
  • Page 7: Product Overview

    02 PRODUCT OVERVIEW Front Panel / Right Side Panel of the Soundbar Position the product so that the SAMSUNG logo is located on the top. Right Side of the Soundbar Display Displays the product’s status and current mode. +/- (Volume) Button Adjusts the volume.
  • Page 8: Bottom Panel Of The Soundbar

    Bottom Panel of the Soundbar DIGITAL AUDIO IN (OPTICAL) USB (5V 0.5A) DC 19V AUX IN DIGITAL AUDIO IN DC 19V (OPTICAL) USB (5V 0.5A) AUX IN DIGITAL AUDIO IN (OPTICAL) Connect to the digital (optical) output of an external device. USB (5V 0.5A) Connect a USB device here to play music files on the USB device through the Soundbar.
  • Page 9: Connecting The Soundbar

    03 CONNECTING THE SOUNDBAR Connecting Electrical Power Use the power components (1, 2, 3) to connect the units to electrical outlets in the following order: 1.) Subwoofer  2.) Soundbar Main Unit. See the illustrations below. • For more information about the required electrical power and power consumption, refer to the label attached to the product.
  • Page 10: Connecting The Soundbar To The Subwoofer

    Soundbar unit is connected properly. Connect again. See the instructions for Connection failed manual connection on page 7. Red and See the contact information for the Blinking Malfunction blue Samsung Service Centre in the manual. ENG - 6...
  • Page 11: Manually Connecting The Subwoofer If Automatic Connection Fails

    Manually connecting the subwoofer if automatic connection fails Check before performing the manual connection • Check whether the power cables for the Soundbar and subwoofer are connected properly. • Make sure that the Soundbar is turned on. 1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. The red indicator on the top of the subwoofer turns off and the blue indicator blinks.
  • Page 12 • For optimal listening performance, make sure that the area around the wireless subwoofer and Wireless Receiver Module (Sold separately) location is clear of any obstructions. Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-8500S) to your Soundbar (Sold separately). For more information, see the Samsung Wireless Rear Speaker Kit manual.
  • Page 13: Connecting To Your Tv

    04 CONNECTING TO YOUR TV Hear TV sound from your Soundbar through wired or wireless connections. • When the Soundbar is connected to a selected Samsung TVs, the Soundbar can be controlled using the TV’s remote control. – When using optical cable, this feature can be supported by 2017 Samsung Smart TVs that support Bluetooth.
  • Page 14: Method 2. Connecting Wirelessly

    3. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.) 4. Select “[AV] Samsung Soundbar Mxxx M-Series” from the list on TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV Bluetooth device list.
  • Page 15 If the device fails to connect • If the previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar Mxxx M-Series”) appears in the list, delete it. • In “BT” mode, press and hold the (Source) button for more than 5 seconds on the right side panel of the Soundbar or on the remote control to switch to “BT PAIRING”...
  • Page 16: Connecting An External Device

    05 CONNECTING AN EXTERNAL DEVICE Connect to an external device via a wired or wireless network to play the external device’s sound through the Soundbar. Connecting using an Optical or Analogue Audio (AUX) Cable BD / DVD player / Set-top box / Right Side of the Soundbar Game console DIGITAL AUDIO IN...
  • Page 17: Connecting A Usb

    2.0 USB jack (Type A) on the other end to the micro USB jack on your Soundbar. • Micro USB to USB adapter Cable is sold separately. To purchase, contact a Samsung Service Centre or Samsung Customer Care.
  • Page 18 File Format Type Compatibility list Extension Codec Sampling Rate Bit Rate *.mp3 MPEG 1 Layer2 16KHz ~ 48KHz 80kbps~320kbps MPEG 1 Layer3 16KHz ~ 48KHz 80kbps~320kbps MPEG 2 Layer3 16KHz ~ 48KHz 80kbps~320kbps MPEG 2.5 Layer3 16KHz ~ 48KHz 80kbps~320kbps *.wma Wave_Format_MSAudio1 16KHz ~ 48KHz...
  • Page 19: Connecting A Mobile Device

    4. Play music files from the device, connected via Bluetooth, through the Soundbar. If the device fails to connect • If the previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar Mxxx M-Series”) appears in the list, delete it. • In “BT” mode, press and hold the (Source) button for more than 5 seconds on the right side panel of the Soundbar or on the remote control to switch to “BT PAIRING”...
  • Page 20 • You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free) function. • Once you have paired the Soundbar to a Bluetooth device, selecting “[AV] Samsung Soundbar Mxxx M-Series” from the device’s scanned devices list will automatically change the Soundbar to “BT”...
  • Page 21 Disconnecting the Bluetooth device from a Soundbar You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s user manual. • The Soundbar will be disconnected. • When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display “BT DISCONNECTED”...
  • Page 22: Using The Samsung Audio Remote App

    Market search : Samsung Audio Remote Launching the Samsung Audio Remote App To launch and use the Samsung Audio Remote app, touch the Audio Remote icon on your smart device, and then follow the directions on the screen. Audio Remote •...
  • Page 23: Using The Remote Control

    08 USING THE REMOTE CONTROL How to Use the Remote Control Turns the Soundbar on and off. Power You can select from TREBLE, BASS, or AUDIO SYNC. • To control the volume of the treble or bass Sound Control sound, select TREBLE or BASS in Sound Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.
  • Page 24 Bluetooth Surround POWER You can select the desired sound effect by choosing STANDARD, MUSIC, CLEAR VOICE, SOUND SPORTS, or MOVIE. MODE Select the “STANDARD” mode if you want to enjoy the original sound. SOUND MODE • DRC (Dynamic Range Control) Lets you apply dynamic range control to Dolby Digital tracks.
  • Page 25 Bluetooth POWER button once. Then “OFF-BLUETOOTH POWER” appears on the front display. – If the “D.IN” mode is on and the Soundbar is connected to a Samsung smart TV released in 2017 or later, the Soundbar can be controlled with the TV remote control.
  • Page 26: Adjusting The Soundbar Volume With A Tv Remote Control

    • After installing the Soundbar, you can adjust the Soundbar’s volume using the IR remote control that came with a Samsung TV. (If you do not want to use this function, when the Soundbar is on, press and hold the Surround button for 5 seconds. “OFF-TV REMOTE” appears in the Soundbar’s display and the function turns off.)
  • Page 27: Using The Hidden Buttons

    4.1 ch 2.0 ch 2.1 ch 4.1 ch MOVIE 5.1 ch 2.1 ch 4.1 ch WOOFER • Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit, contact the vendor you purchased the Soundbar from. ENG - 23...
  • Page 28: Installing The Wall Mount

    09 INSTALLING THE WALL MOUNT Installation Precautions • Install on a vertical wall only. • Do not install in a place with high temperature or humidity. • Verify whether the wall is strong enough to support the product’s weight. If not, reinforce the wall or choose another installation point.
  • Page 29 1. Place the Wall Mount Guide against the wall 3. Push a pen tip or sharpened pencil tip surface. through the centre of the B-TYPE images on • The Wall Mount Guide must be level. each end of the Guide to mark the holes for •...
  • Page 30 6. Use the two Screws (M4 x L12) to attach both • The left and right mounts are different shapes. Make sure to position them Bracket-Wall Mount L and R to the correctly. Soundbar’s bottom. For a proper fit, make sure to align the bumps on the Soundbar to the holes on the brackets.
  • Page 31: Detaching The Soundbar From The Wall

    Wall UPDATE 1. To separate the Soundbar from the wall mount, push it in the direction of arrow, tilt it Samsung may offer updates for the Soundbar’s up slightly, and then pull it away from the system firmware in the future. wall as shown.
  • Page 32: Updating Procedure

    2. Follow the steps below to download the device. product software: • Do not disconnect the power or remove Go to the Samsung website at the USB device while updates are being (samsung.com) search for the model name applied. The main unit will turn off ...
  • Page 33: Troubleshooting

    11 TROUBLESHOOTING Before seeking assistance, check the following. The unit will not turn on. Is the power cord plugged into the outlet? ; Connect the power plug to the outlet. A function does not work when the button is pressed. Is there static electricity in the air? ;...
  • Page 34: Licence

    12 LICENCE 13 OPEN SOURCE LICENCE NOTICE To send inquiries and requests regarding open sources, contact Samsung via Email Manufactured under license from Dolby (oss.request@samsung.com). Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of 14 IMPORTANT Dolby Laboratories.
  • Page 35: Specifications And Guide

    25mW at 5.725GHz – 5.825GHz power NOTES • Samsung Electronics Co., Ltd reserves the right to change the specifications without notice. • Weight and dimensions are approximate. • For more information about the power supply and power consumption, refer to the label attached to the product.
  • Page 36 Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product specific regulatory obligations e.g. REACH, WEEE, Batteries, visit: http://www.samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html...
  • Page 37 EIRE UNITED KINGDOM EIRE his Samsung product is warranted for the period of twelve (12) months from the origi- s Samsung product is warranted for the period of twelve (12) months from the origi- beyond the control of Samsung. beyond the control of Samsung.
  • Page 38 © 2017 Samsung Electronics Co., Ltd. All rights reserved. Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Centre. Country Contact Centre  Web Site Country Contact Centre ...

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