Warranty - Waveguard Qi-Home Cell Operating Manual

Warranty

Our products are subject to strict quality control.
If the Qi-Home
does not work properly, we apologise sincerely and
request you to contact your area sales consultant
or the authorized customer service.
Waveguard GmbH provides a two year warranty to
the retail buyer from the date of purchase for any
material defects in the Qi-Home
of delivery. For any material defects during the
warranty period, you have the option of getting
the device repaired twice or exchanging if for a
non-defective one. If the device does not function
properly even then, we will give you a full refund.
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© Cell that you have purchased still
© Cell at the time
The following steps are required to claim the warranty:
Please contact us by telephone. We can be reached at
The following telephone number:
+49 (0) 35 91 - 5 94 75 43.
You can also send a description of the problem to our
customer service via email. To do so, please write to the
following email address: fragen@waveguard.com.
please indivate your name, your customer number and
the invoice number of the purchase receipt.
If we agree to inspect the shipment, please send the device
in its original packaging with suitable outer packaging to
the following address:
Waveguard GmbH
Bahnhofstraße 16
02625 Bautzen
Germany
The customer has to bear the costs for sending the
device for inspection.