Advertisement
Warranty
Our products are subject to strict quality control.
However, if the Qi-Me you have purchased should
not function properly, we deeply regret it and would
ask you to contact your local sales representative or
authorized customer service. Waveguard GmbH warrants
to the private purchaser that the Qi-Me is free of material
defects at the time of delivery for a period of two years
from the date of purchase. During the warranty period,
you have the option of having the device repaired twice,
or exchanging it for a defect-free copy if a material defect
is present. If the device is not faultless even then, we will
refund the value of the goods.
The following steps are necessary to claim the warranty:
Please contact us by phone. You can reach us at the
following phone number:
+49 (0) 3591 - 5 94 75 43
You are also welcome to describe the problem to our
customer service by e-mail. Please write to the following
e-mail address:
mailto:contact@waveguard.com
Please include your name, your customer number and
the invoice number of the purchase receipt.
If a return for inspection is agreed upon, please
send the device in its original packaging with a
suitable outer packaging to the following address:
Waveguard GmbH
Bahnhofstraße 16
02625 Bautzen
Germany
The costs of sending the device for inspection shall be
borne by the customer.
08
Advertisement
