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Samsung SNH-1010N Troubleshooting Manual
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Network Troubleshooting Guide
SNH-1010N
P
C
roblem
ase
You can't make a connection using "WPS" between your router and the
camera.
— What's "WPS"?
WPS enables to make connection between the camera and the
Wireless Access Point with a simple click of the button.
Reason
Your router doesn't support "WPS" function.
1.
Your router can't work well with the camera.
2.
Solution
How to check if your router supports "WPS" or not.
• Refer to your router manual or contact to the manufacturer of your router.
In case your router doesn't support it, refer to Quick Guide describing "Connecting
via Wi-Fi without WPS feature" or "Wired Connection".
01
Operation Flow
The camera power "On"
1.
Front LED is red.
2.
After about 1minute, front led is blinking white.
3.
Press the WPS button on the camera.
4.
Press the WPS button on the Wireless Access Point within 2min.
5.
WPS Button
Wi-Fi
Indicator LED
Internet Service
The Wi-Fi status LED will become steady white once the camera is connected to
6.
the Wireless Access Point. (may take up to 30sec).
If the Wi-Fi status LED (white) is not lit, repeat steps 2 through the end and check
it again.
The Wi-Fi status LED will became steady white once the camera is connected to
7.
server.
`
J
We tested WPS function with many routers. But there are some cases that the camera
can't make connection with the router. So in that case we recommend you choose the
other methods describing on your Quick Guide. (ex. Connecting via W-iFi without WPS
feature or Wired Connection.)
WPS Button
<Wireless Access Point>
<Modem>
English · 1

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Summary of Contents for Samsung SNH-1010N

  • Page 1 The camera power “On” Front LED is red. Network Troubleshooting Guide After about 1minute, front led is blinking white. SNH-1010N Press the WPS button on the camera. Press the WPS button on the Wireless Access Point within 2min. WPS Button...
  • Page 2 Click “Check now” and you can see the roblem number of Routers Detected. 1. “Relay Mode” on your phone. 2. No Sound. 3. The mobile Viewer closed automatically after 3 minutes. Reason The connection between the camera and your phone is not stable. Solution 1 Solution Make a connection with 1...
  • Page 3 Case 2 Router doesn’t support UPnP Port Forwarding. How to check Refer to your router manual or contact to the manufacturer of your router. Solution In case your router doesn’t support it, buy new one, please. Case 3 “UPnP Port Forwarding” function is disabled in your router. Solution Enable the function referring to your router manual.