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Problem solving guide
Unsatisfactory washing result
Problem
The wash items are not
clean.
There are smears on
glassware and cutlery.
There is a bluish sheen
on the surface of glass-
ware. The film can be
wiped off.
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Cause and remedy
The wash items were not loaded correctly.
See notes in the "Loading the dishwasher"
chapter.
The programme was not powerful enough.
Select a more powerful programme (see "Pro-
gramme overview" chapter).
Activate the Extra clean function (see "Programme
options – Extra clean").
Activate the "Second interim rinse" function (see
"Programme options – Second interim rinse").
Not enough detergent was dispensed during manual
detergent dispensing.
Use more detergent or change the detergent you
are using.
Items are blocking the path of the spray arms.
Carry out a rotation check and if needed rearrange
the items so that the spray arms can rotate freely.
The filter combination in the wash cabinet is not
clean or was incorrectly fitted.
This may have caused the spray arm jets to become
blocked.
Clean and/or fit the filter combination correctly.
Clean the spray arm jets if necessary (see "Clean-
ing and care" chapter, "Cleaning the spray arms"
section).
The rinse aid dosage is set too high.
Reduce the dosage (see "Before using for the first
time – Rinse aid").
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