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The player takes a long time to read files in a folder.
•
File reading may take longer if too many files are put in a single folder. Re-organize your files into a
number of folders.
Song information is not showing correctly.
•
Song information may not match your current player's language setting. Change the language setting.
Cannot view photo files.
•
The player only supports .jpg file extensions.
•
NOTE: Does not support such formats as .bmp, .tiff, .jpeg, etc.
•
Photo files must be transferred to the "PHOTO" folder in the player for proper playback.
Cannot play video files.
•
All video files must be converted by RCA AMV Converter software.
•
NOTE: Your PC must be able to play the video file in Windows Media Player to ensure the proper
codecs are installed for video conversion.
•
Video files must be transferred to the "VIDEO" folder in the player for proper playback.
Cannot play E-book files.
•
The player only supports .txt file extensions.
•
Text files must be transferred to the "EBOOK" folder in the player for proper playback.
Cannot play AAC songs.
•
AAC songs are not supported by this player.
The player reports that it is full.
•
The internal memory of the player has been filled to capacity.
Cannot playback tracks on the player.
•
Make sure audio tracks are encoded in the mp3 or Windows Media formats at supported bitrates.
•
Bitrates support by the player:
mp3 – 32 to 320 kbps
wma – 48 to 192 kbps
•
WMA files may be DRM protected and this player does not support playback of protected files.
Cannot playback songs downloaded from my paid music service provider subscription service.
•
Secure music downloads are not supported by this player. Please make sure to download songs without
DRM protection (Digital Rights Management).
Cannot transfer subscription music content to the player.
•
Secure music downloads are not supported by this player. Please make sure to download songs without
DRM protection (Digital Rights Management).
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