Common Problems - Sears SG60 Instruction Manual

Common Problems

Problem
Failed to power on the machine
Failed to charge the machine
Failed to return to the docking station
Abnormal behavior
There is abnormal noise during cleaning.
The cleaning performance is degraded,
or ash is dropped.
The Wi-Fi network cannot be connected.
Scheduled cleaning cannot be carried out.
Is any power consumed if the machine
always stays at the docking station?
Is it necessary to charge the battery for 16
hours when the machine is used for the
first three times?
·The battery power is insufficient. Please place the machine on the docking station, and align with the charging
electrode. The machine will be automatically powered on.
·The ambient temperature is below 0°C or above 40°C. Please use the machine when the ambient temperature is 0°C to
40°C.
·Move the machine away from the docking station, and check whether the indicator of the docking station is on. Make
sure that both ends of the power adapter are properly connected.
·The docking station is not in proper contact with the machine. Please clean the docking station shrapnel and the
charging contact on the machine, or push the side brush to one side.
The machine is too far away from the docking station. Try to place the machine near the docking station.
Power off the machine and then on again.
The roller brush, side brushes, or wheels may be entangled with foreign objects. Please clean them after stopping the
machine
·The dust boblocked. Clean or replace the filter.
·The roller x is full. Clean the dust box.
·The filter is brush is entangled with foreign objects. Clean the roller brush.
·The Wi-Fi signal is not good. Ensure that the machine is located in a place with good Wi-Fi signals.
·The Wi-Fi connection is abnormal. Reset the Wi-Fi settings, download the app of the latest version, and try to connect
to the Wi-Fi network again.
·The password is incorrect.
·This machine supports only the 2.4 GHz band.
The power is insufficient. Scheduled cleaning will be started only when the remaining power is 15% or above.
The power consumption is extremely low when the machine always stays at the docking station. This helps to
keep the battery in the best performance.
The lithium battery does not have a memory effect. It can be used instantly after it is fully charged. There is no
need to wait.
Solution