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2023
ELEHEAR Alpha
USER MANUAL

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Summary of Contents for ELEHEAR Alpha

  • Page 1 2023 ELEHEAR Alpha USER MANUAL...
  • Page 2: Table Of Contents

    1.1 HOW HEARING AIDS WORK .......................2 1.2 HEARING AIDS INTENDED USE ....................2 2. ACCESSORIES ..............................3 3. PRODUCT STRUCTURE ..........................5 3.1 ELEHEAR Alpha (TOP SIDE) ......................5 3.2 ELEHEAR Alpha (BOTTOM SIDE) ....................5 3.3 CHARGING BOX ..........................6 4. OPERATION GUIDE .............................6 4.1 HOW/WHEN TO USE ........................6 4.2 CHARGING ............................7...
  • Page 3: Introduction

    1. INTRODUCTION We appreciate your choice of ElEHEAR Alpha hearing aids to enhance your daily experience and quality of life. Hearing aids are individually adjusted and optimized for an individual's hearing and therefore may not work for other people. Before using your hearing aids, please read this user manual carefully to get the best out of your hearing aids.
  • Page 4: Accessories

    2. ACCESSORIES ELEHEAR Alpha hearing aid x2 Charging box x1 Wireless charger x1 Type-C charging cable x1...
  • Page 5 Wax cap tool x1 Ear caps x12 Multi-function tool pen x1 User manual x1 User munual Howling card x1 Howling card Service guide card x1 Service guide card...
  • Page 6: Product Structure

    3. PRODUCT STRUCTURE 3.1 ELEHEAR Alpha (TOP SIDE) Microphone 1 (collect sound) Receiver (output sound) Ear cap Microphone 2 (collect sound) Power on/off button Volume up button Mode switch button Volume down button Hearing Aid Indicator 3.2 ELEHEAR Alpha (BOTTOM SIDE)
  • Page 7: Charging Box

    3.3 CHARGING BOX Hearing aid charging indicator Charging box charging indicator Charging contact Charging port 4. OPERATION GUIDE 4.1 HOW/WHEN TO USE (1) It’s recommended to fully charge ( 2.5 hours) both the hearing aids and the charging box before using them. (2) Please remove the transparent color label from the hearing aids(and make sure to charge it until fully).
  • Page 8: Charging

    4.2 CHARGING 4.2.1 HOW TO CHARGE THE HEARING AIDS Put the hearing aids into the charging box, and the charging box will automatically charge the hearing aids. Hearing Aids Charging LED Status Electricity Indicator 1% ≤ power < 33 % 1 LED is always on and goes out after 10s 33 % ≤...
  • Page 9: How To Charge The Charging Box

    4.2.2 HOW TO CHARGE THE CHARGING BOX Method 1: Power charging. Connect the charging box to a power source to charge it. Charging Box Charging LED Status Electricity Indicator Light 1% ≤ power < 20% Orange light is always on 20 % ≤...
  • Page 10: Wearing

    4.3 WEARING (1) Identify the left and right earpieces (left blue and right red), and position the hearing aid behind the pinna. Notice: If the ear caps are not the right size, or not plugged tightly, it may cause howling. Align the ear cap with the opening of the ear canal, and insert it gently into the ear canal.
  • Page 11: Switch Machine

    4.4 SWITCH MACHINE Start up: Open the charging box and take out the hearing aid, the hearing aid will automatically turn on, or turn on the hearing aid by pressing and holding the volume up button for 2~3 seconds in the off state . Shutdown: Put the hearing aid into the charging compartment and close the cover of the charging compartment , the hearing aid will automatically shut down, or turn off the hearing aid by pressing and holding the volume up button for 2~3 seconds while it is...
  • Page 12: Mode Switch

    Short press the volume up increase button volume Short press the volume down to lower the button volume 4.6 MODE SWITCH Long press the volume down button for 2 ~ 3s to switch modes. When switching to a certain mode, the current mode prompt will be played. Long press the volume down button for 2~3s to switch modes...
  • Page 13: Bluetooth Function

    (2) Turn on the phone, tap the [Settings] icon, and select [Bluetooth]. (3) Go to the Bluetooth interface and turn on the switch. The device will search for nearby Bluetooth device, and you need to select “ELEHEAR Alpha” from the list of other devices.
  • Page 14: Replace Earcaps

    Answer the phone During a call, click the volume up or down button to adjust the volume. Play music Click Volume Up or Down to adjust the volume. Playing or pausing music requires a phone call. Notice: Turn off the bluetooth function unless the flight personnel allow it . 4.8 REPLACE EARCAPS (1)Hold one end of the receiver and pull out the ear cap.
  • Page 15: Replace The Wax Cap

    (2)Take out the new ear cap and insert the receiver against the middle of the ear cap. (3)Push in firmly to make sure the ear caps are securely installed. 4.9 REPLACE THE WAX CAP The receiver comes with a white wax cap, which helps prevent earwax buildup from damaging the receiver.
  • Page 16: Daily Maintenance And Cleaning

    old wax cap. (4)Use the other needle to insert the new cerumen cap into the hearing aid, remove the tool and dispose it. 5. DAILY MAINTENANCE AND CLEANING (1) It is very important to keep the hearing aid clean and dry. Please be careful not to let water and other liquids enter the hearing aid during daily use.
  • Page 17: Troubleshooting Guide

    6. TROUBLESHOOTING GUIDE Fault Reason Solution Take off the ear caps Loose ear caps and put them back on The ear caps are not the right Replace ear caps with size appropriate size Excessive earwax Clean ears Turn down the volume Hearing aid volume is too loud or consult an audiologist Howling...
  • Page 18: Wearing Precautions

    Charge or replace the Battery is low battery in time Ear caps are too loose Replace ear caps Clogged ear caps Cleaning ear caps Clean the ear canal or seek Excessive earwax medical attention Changes in hearing loss Consult an audiologist The hearing aid is placed Reposition so that the Hearing aids are not placed...
  • Page 19 ⚫ Sudden deafness, progressive rapid deafness, obvious unilateral deafness or other acute ear diseases in the past 3 months; ⚫ Fluid in the middle ear with frequent discharge of pus; ⚫ Central deafness, non-organic deafness; ⚫ People with mild hearing loss (threshold value is 0 ~ 30dB), acute suppurative otitis media, and people who are allergic to this product.
  • Page 20: Daily Precautions

    ear canal, skin allergies or damage. (11) If it is not used for a long time, please put the BTE hearing aid out of the reach of children to prevent accidental ingestion or damage. (12) The battery will overheat, catch fire and explode in an abnormal environment (high temperature, high humidity).
  • Page 21 Storage: The packaged product should be stored in a well-ventilated room with an ambient temperature range of 5°C to 40°C, a relative humidity range of ≤80%, no condensation, an atmospheric pressure of 86kPa to 106kPa, and no corrosive gases. (3) Do not pull, twist, or press the BTE hearing aid and microphone forcefully, so as to avoid adverse phenomena such as abnormal sound quality or no sound.
  • Page 22: Technical Parameters

    Do not discard waste electrical products at will, and must dispose of them in accordance with local laws and regulations to avoid environmental pollution. 9. TECHNICAL PARAMETERS Parameter Name ElEHEAR Alpha Hearing Aid Values ≤123db+3dB Max-OSPL90 HFA-OSPL90 117dB ± 4dB HFA-FOG50 33 ±...
  • Page 23: Fcc Warning

    actual measured value should EQ Input Noise <38dB+3dB Nominal 6.3mA Rated supply current And the actual test value should not be greater consumption than 120% of the nominal value 10. FCC WARNING Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 24: Product Warranty

    -Consult the dealer or an experienced radio/TV technician for help. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction. 11.
  • Page 25 Product name: ELEHEAR Alpha Hearing Aids Production License: Registration certificate number: Product technical requirement number: Registrant Name: Elevoc Technology Co., Ltd. Address of the registrant: Shenzhen Bay Tech-Eco Park, Nanshan, Shenzhen, China Name of manufacturer: Xiamen Wenatong Medical Technology Co., LTD Manufacturing company address:...

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