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9 Warranties and guarantee
The warranty for our products is based on the legal provisions of the general Civil Code and the Consumer Protection Act.
In addition, defective appliances are replaced within the framework of our full warranty within 1 year, as of the date of the
invoice, including the replacement, procurement and incidental costs. As far as our hot-water heaters and pressurized boilers
are concerned, the warranty amounts for 6 months, as of the date of the invoice.
Subsequent to the full warranty, defective tanks are replaced within the framework of our guarantee. The guarantee of the
different products and the conditions are shown in the table below.
All other claims are excluded. Repairs and costs which occur due to damage, inappropriate installation, chemical,
electrochemical or electrical influences, incorrect operation or improper manipulation, are excluded. Furthermore, the warranty
becomes invalid if th eappliance has been modified through the installation of externally supplied parts or through irregular
professional maintenance.
Subject to our general terms and conditions.
Products
DHW storage tanks
WBO T/ToF/TB/TOFB
WBL
WBO Uno
WBO Duo
WP/Sol
WBO H
GS
Combi buffer tanks
Wikosol Twin
Wikosol
WPKR H Twin
WPKR Twin
WPKR
WPK
WPH-FW (tank)
WPR-FW (tank)
Buffer tanks
WPS
WPH
WPR
WPRR
WKS
Tank accessories
Cu-finned tube heat exchanger
Electric heating element
Conditions:
20
27
* Start of guarantee at date of invoice
© Wikora GmbH
Under condition that the limits of the valid DHW regulations have been respected, the anode has
been examined for the first time after 2 years and afterwards annually and that the anode has
been replaced by an original anode of the manufacturer (individual receipts needed) by a
specialized company.
Coverage Germany:
Compliance with the limits of the valid DHW regulations(TrinkwV 2001), especially the limits in
accordance with Appendix 2, Part 1-2 and Appendix 3
Coverage EU :
Compliance with the limits of the EG-Regulations 83/98
Page 7
Legal
Guarantee
Conditions
warranty
years*
2 years
●
5
●
5
●
5
●
5
●
5
●
5
●
5
●
10
●
10
●
5
●
5
●
5
●
5
●
5
●
5
●
5
●
5
●
5
●
5
●
5
●
-
●
-
As of 2/1/2019
Errors excepted.
20 / 27
20 / 27
20 / 27
20 / 27
20 / 27
20 / 27
20 / 27
27
27
20 / 27
20 / 27
20 / 27
20 / 27
27
27
20 / 27
-
-
-
-
27
-
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