Omron MICROSCAN LVS 95 Series Frequently Asked Questions Manual
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Omron MICROSCAN LVS 95 Series Frequently Asked Questions Manual

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LVS
®
95XX Frequently Asked Questions
P/N 84-9350004-02 Rev D

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Summary of Contents for Omron MICROSCAN LVS 95 Series

  • Page 1 ® 95XX Frequently Asked Questions P/N 84-9350004-02 Rev D...
  • Page 2 The information and specifications described in this manual are subject to change without notice. Latest Manual Version or Technical Support For the latest version of this manual, or for technical support, see your local Omron website. Your local Omron website can be located by visiting https://www.ia.omron.com/...
  • Page 3 Contact Omron Microscan If any of the steps in this document do not resolve your issue, contact your local Omron Microscan Distributor or Omron for technical support. GLOBAL DISTRIBUTORS: Omron Microscan serves the entire world with vision inspection solutions. To locate an authorized Omron Microscan distributor, please visit https://www.ia.omron.com/, then...

  • Page 4: Table Of Contents

    Q12. I have placed a label in the field of view. Why does the picture remain black? .... 10 Q13. How can I change the format of my reports? ............... 10 Q14. How can I send a barcode to Omron Microscan for analysis when the barcode is receiving failing or poor grades? .................. 11 Q15.

  • Page 5: Q1. How Can I Acquire An Operations Manual

    Installation media or the “Manuals” folder, or if you want to check for a later version of the Operations Manual, please visit https://www.ia.omron.com/, then locate your appropriate regional site from the Global Network panel. Once at your local site, search for “LVS-95XX Series Barcode Quality Station Operations Manual.”...

  • Page 6: Q3. When Logging Onto My System, I Am Receiving The Following Error Message: "The Machine Is Not Authorized To Perform This Function

    When logging onto my system, I am receiving the following error message: “The machine is not authorized to perform this function.” This error message is typically a result of the LVS-95XX device not being recognized. To resolve this issue, close the LVS-95XX software and unplug the USB from your computer that is attached to the system.

  • Page 7: Q4. When Launching The Software, I Am Receiving The Following Error Message With An 8- Digit Number Beginning With "214." What Does That Mean

    7. Windows should report a "New hardware found” message. Select “No, not this time.” 8. On the next screen, select “Install software automatically.” 9. Click “Finish.” 10. Run the LVS-95XX software. You should be able to correctly log on to your system and the “The machine is not authorized to perform this function”...

  • Page 8: Q5. How Do I Acquire The Latest Software Updates

    How do I acquire the latest software updates? 1. Software is available on-line. Please visit https://www.ia.omron.com/, then locate your appropriate regional site from the Global Network panel. Once at your local site, search for “LVS-95XX Software.” 2. Follow the instructions to download the software. Save the software and unzip the extract files prior to installing.

  • Page 9: Q8. Why Am I Receiving A "Calibration Failed" Message When I Attempt To Calibrate

    The calibration card it is not expired  The calibration card is not damaged 5. If calibration does not pass after attempting the above suggestions, contact Omron Microscan technical support and provide the following information:  LVS-95XX system model number (example: LVS-9510) ...

  • Page 10: Q10. How Do I Replace The Light Tray On My Lvs-95Xx System

    Q10. How do I replace the light tray on my LVS-95XX system? Contact your Omron Microscan sales representative to request a quote for a light tray. Provide them with the model number and serial number of your LVS-95XX system. When you receive the light tray, replacement instructions are included with the package.

  • Page 11: Receiving Failing Or Poor Grades

    1. Click the “Archive” tab and select “Export image to file.” 2. Save the image as a .bmp. 3. If you have purchased remote training from Omron Microscan then a report defining the issues of the barcode up to a maximum of five barcodes will be provided.

  • Page 12: Q15. How Do I Activate An Optional Feature

    Q15. How do I activate an optional feature? 1. Optional features must be purchased from Omron Microscan. 2. After the optional feature is purchased, you will receive an 8-digit activation code. 3. Click the “Setup” tab and then click the “Optional Features Activation” button.

  • Page 13: Q16. Why Are The Lighting Option Selections For Lvs-9585 Not Available When Using Iso 15415/15416

    Q17. What symbol do I use for calibration on my Calibration Card? Omron Microscan supplies three calibration cards: EAN/UPC, GS1-128, and Data Matrix (see examples below). You will receive the calibration card that is to be used to calibrate your LVS-95XX system; this card will be the ONLY calibration card that you will use for calibration purposes.
  • Page 14 DATA MATRIX Conformance Calibration Standard Test Card EAN/UPC Calibration Cards: 1. Choose the appropriate “Master Grade” barcode. The “EAN-13 Master Grade” code is used to calibrate systems in Europe. The “UPC-A Master Grade” code is used to calibrate systems within the United States. 2.

  • Page 15: Q18. How Much Variation In The Measured Values Is Acceptable When Calibrating An Lvs-95Xx Verifier

    Due to slight variability in components, manufacturing processes and environmental conditions, it is rare that calibration values read by the LVS-95XX products will match exactly with the values recorded on the calibration card. Omron has surveyed calibration data from hundreds of units and has determined that variations of up to ±3 percentage points may occur for measurements of contrast,...

  • Page 16: Q20. Can I Use Double Byte Characters In The Reference Fields

    Q20. Can I use double byte characters in the Reference fields? Yes, it should be possible to enter double byte characters in the Reference field and have the characters reflected properly both on the screen and in reports. However, this requires that the computer operating system correspond to the characters being entered and that the system locale also be set to a corresponding locale.

  • Page 17: Q21. When Grading High-Gloss Labels, The Label Gets A Better Score With The Lid Off Of The Lvs-9510. Is It Ok To Grade A Label With The Lid Off

    Q21. When grading high-gloss labels, the label gets a better score with the lid off of the LVS- 9510. Is it OK to grade a label with the lid off? Generally speaking, it is preferable to grade using the lid. The lid serves multiple purposes.

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