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troubleshooting
problem
Tool will not start.
1. Battery Pack not properly
2. Battery Pack not properly
3. Battery Pack worn out.
4. Internal damage or wear.
Tool operates slowly. 1. Forcing tool to work too fast.
2. Battery Pack wearing out.
Performance
Carbon brushes worn or damaged.
decreases over time.
Excessive noise
Internal damage or wear. (Carbon
or rattling.
brushes or bearings, for example.)
Overheating.
1. Forcing tool to work too fast.
2. Blocked motor housing vents.
Follow all safety precautions whenever diagnosing or servicing the tool.
Disconnect Battery pack and charger power supply before service.
Item 56724
possible causes
connected.
charged.
(Carbon brushes or
Trigger, for example.)
For technical questions, please call 1-888-866-5797.
Likely Solutions
1. Remove Battery Pack, make sure there are no
obstructions, reinsert the Battery Pack according
to its shape (it should only fit one way), and press
firmly until the Battery Pack locks in place.
2. Make sure Charger is connected and
operating properly. Give enough time for
Battery Pack to recharge properly.
3. Dispose of old Battery Pack
properly or recycle. Replace Battery Pack.
4. Have technician service tool.
1. Allow tool to work at its own rate.
2. Dispose of old Battery Pack
properly or recycle. Replace Battery Pack.
Have qualified technician replace brushes.
Have technician service tool.
1. Allow tool to work at its own rate.
2. Wear ANSI‑approved safety goggles and
NIOSH‑approved dust mask/respirator while
blowing dust out of motor using compressed air.
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