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Something not working?
If, during the spin cycle, the machine makes an unusual
whistling noise, different from the noise made
by traditional washing machines, this is due to
a new type of motor.
If water is not visible in the drum, this is due to
the modern technology of new washing
machines that use less water than traditional
machines.
Troubleshooting
If a problem arises, you can try to solve it yourself following the
instructions below. If you call out an engineer when one of the
following problems arises, or to repair a fault due to incorrect use, the
call-out will be charged even if requested within the guarantee period.
Problem
The machine does not work
The machine does not fill
The machine fills then
empties immediately
Possible cause
The plug is not connected. Insert the plug.
The main electrical fuse
has blown.
The door is not properly
closed.
The programme selector
dial has not been pulled out. selector dial.
The programme selector dial Set the selector dial to the
has not been set correctly.
The water tap is closed.
The water inlet hose is
squashed or kinked.
The small filter of the
water inlet hose is clogged.
The door is not properly
closed.
The end of the drain hose
is too low.
Solution
Replace the fuse.
Close the door; the click
of the lock should be heard.
Pull out the programme.
chosen programme.
Open the water tap.
Check the whole length of the
hose and remove the kink.
Clean the filter.
Close the door.
Place the hose at the right
height (see Installation
section).
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