Troubleshooting - Beko WCV 6711 BC User Manual

5

Troubleshooting

Problem
does not start
after closing the door.
Programme cannot be started or
selected.
Water in the machine.
The machine enters standby
mode after the programme
starts or it does not take in
water.
Machine does not drain water.
Machine vibrates or makes noise. Machine might be standing unbalanced.
There is water leaking from the
bottom of the washing machine.
Machine stopped shortly after
the programme started.
Machine directly discharges the
water it takes in.
No water can be seen in the
machine during washing.
Loading door cannot be opened. Door lock is activated because of the water level
Reason
Start / Pause / Cancel button was not pressed.
It may be difficult to close the loading door in case
of excessive loading.
Washing machine has switched to self protection
mode due to a supply problem (line voltage, water
pressure, etc.).
Some water might have remained in the product
due to the quality control processes in the
production.
Tap is turned off.
Water inlet hose is bent.
Water inlet filter is clogged.
Loading door may be open.
The water connection may be wrong or water may
be cut off (When the water is cut off, washing or
rinsing LEDs flash).
Water drain hose might be clogged or twisted.
Pump filter is clogged.
A hard substance might have entered into the
pump filter.
Transportation safety bolts are not removed.
Laundry quantity in the machine might be too
little.
Machine might be overloaded with laundry.
Machine might be leaning on a rigid item.
Water drain hose might be clogged or twisted.
Pump filter is clogged.
Machine might have stopped temporarily due to
low voltage.
Draining hose might not be at adequate height.
The water level is not visible from outside of the
washing machine.
in the machine.
Machine is heating up the water or it is at the
spinning cycle.
Child lock is engaged. Door lock will be deactivated
a couple of minutes after the programme has
come to an end.
Loading door may be stuck because of the
pressure it is subjected to.
Solution