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Contacts, calls, voicemail : Phone calls
Make Wi-Fi call
1.
Make sure that:
•
Wi-Fi Calling is on.
•
You're
connected to a Wi-Fi
2.
Make the call
as usual.
Depending on your carrier, you'll see a Wi-Fi calling icon in the status bar, start and end call buttons or the
active call status indicator when your call is over a Wi-Fi network.
If you're not connected to Wi-Fi, calls use your carrier's mobile network.
If Wi-Fi calling isn't working
If you're outside your carrier's network and want to use Wi-Fi calling instead of roaming on another
carrier's network:
1.
Go to
Settings
> Network & Internet > Mobile network.
2.
If your phone has dual SIMs, touch the SIM set up for Wi-Fi calling.
3.
Touch Advanced > Wi-Fi Calling.
4.
Touch When Roaming and choose Prefer Wi-Fi.
Other reasons why Wi-Fi calling may not work:
•
If you're in
aeroplane
•
When travelling internationally, some carriers require turning on Wi-Fi Calling before leaving your home
country.
•
Some countries don't allow Wi-Fi calling and some carriers restrict Wi-Fi calling to and from certain
countries. See your carrier for details.
Block calls and texts
About blocking
If you don't want to get calls or texts from a certain phone number, you can block it. When the number tries
to contact you, your phone declines automatically.
You can still call or text a number you've blocked. But, you'll see Blocked on the listing in the Phone app
and will get a warning in the Messages app, because you won't receive a response or a return call unless
you unblock the number.
Block a number
Use either app to block both calls and texts from a number.
From the
Phone app:
1.
Touch
.
2.
Touch & hold a call from the number to block.
network.
mode, a Wi-Fi call will drop when you lose your Wi-Fi connection.
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