Tescom DS3200H User Manual
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Tescom DS3200H User Manual

Uninterruptible power supply system
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DS 300H Series
User Manual
Uninterruptible Power Supply System
3 phase In / 3 phase Out
30 kVA
DSP CONTROLLED UPS
Βόλου 7, 183 46 Μοσχάτο
Volou 7, 18 346, Moschato, Greece
+30 210 9590080
www.tescom-ups.gr
info@tescom-ups.gr

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  • Page 1 DS 300H Series User Manual Uninterruptible Power Supply System 3 phase In / 3 phase Out 30 kVA DSP CONTROLLED UPS Βόλου 7, 183 46 Μοσχάτο +30 210 9590080 www.tescom-ups.gr Volou 7, 18 346, Moschato, Greece info@tescom-ups.gr...

  • Page 2: Table Of Contents

    4.2.2 Shutting down the ups ................42 4.2.3 Switching the UPS from a normal operation to maintenance bypass condition ..........43 4.2.4 Switching the UPS from a maintenance bypass condition to normal operation ............43 4.3 UPS Behavior During mains outage ..............44 www.tescom-ups.gr...
  • Page 3 DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL V. PARALLEL OPERATION……………………………………………………………….. 45 5.1 Introduction……………………………………………………………...……...…... 45 5.2 Parallel Operation Mode settings of DS300H Series UPSs…………………….. 46 5.3 Parallel mode status codes of the UPS………………………………………..49 VI. PARALLEL OPERATING INSTRUCTIONS………………………………………....54 6.1 INTRODUCTION………………………………………………………………………..
  • Page 4 • The internal energy source (the battery) cannot be de-energized by the user. • When changing batteries, install the same number and same type of batteries. www.tescom-ups.gr...

  • Page 5: General Description

    DSP (Digital Signal Processor) controlled pure sine wave output to critical loads. TESCOM DS300H Series units are 3-phase in/3-phase out devices, and they are installed between a three phase critical load, and a 3-phase+N mains supply The advantages of using DS300H UPS: •...
  • Page 6 • Input, bypass and load phase order protection • Optional leakage current alarm system • Input and output isolation transformers (optional) • Enhanced accessory options • 100.000 hours MTBF • 2 years system warranty • 10 years spare parts warranty www.tescom-ups.gr...

  • Page 7: Design Concept

    DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL 1.2 Design Concept Maintenance Bypass Switch (F4-F5-F6) Static Bypass 3 PHASE 3 PHASE ̃ AC Output MAINS I/P ̃ (F1-F2-F3) (F7-F8-F9) Inverter Rectifier / Charger (F10-F11-F12) Battery (Dual Polarity) S1 (F1-F2-F3) : Rectifier Input Switch / Fuse S2 (F4-F5-F6) : Bypass Input Switch / Fuse...

  • Page 8: Description Of Blocks

    At the end of the overloading period, if the fault condition is restored, static switch transfers the critical load again to the inverter output. Note that, during operation from the bypass supply, the critical load may be effected by any possible disturbances or power failure in the bypass supply. www.tescom-ups.gr...

  • Page 9: Front View Of Ups Connection Panel

    DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL 1.3 Front view of UPS Connection Panel Battery Relay Relay Relay Generator Repo Circuit input input Sensor Breaker Relay Output Contacts and Inputs COM1 - RS232 Communication Socket Parallel Port 2 (DB9 Female) Parallel Port 1 (Optional)
  • Page 10 Parallel Port 1 (Optional) (Optional) COM2 - RS232 Communication Socket (DB9 Female) On / Off Switch SNMP Adapter (Optional) (By-Pass, F4-F5-F6) (AC Input, F1-F2-F3) (AC Output, F7-F8-F9) (Battery Input, F10-F11-F12) (Maintenance By-pass) Figure 1.3.b 30 kVA Fuses and Switches Panel www.tescom-ups.gr...

  • Page 11: Technical Specifications

    DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL 1.4 Technical Specifications H MODELS / P.F = 0,9 DS330H DS340H DS360H DS380H DS3100H DS3120H DS3160H DS3200H DS3250H DS3300H DS3400H MODEL DS310H DS315H DS320H DS330H TESCOM CODE UPS.0647 UPS.0276 UPS.0649 UPS.0650...

  • Page 12: Ups Installation

    8. Keep out of your equipment from explosive and flammable items. 9. Avoid direct sunlight, rain, and high humidity. WARNING!!! Check the capacity of the forklift if it is available for lifting. DO NOT LEAN OR LIFT THE UPS CABINET AFTER THE BATTERIES HAVE BEEN INSTALLED. www.tescom-ups.gr...

  • Page 13: Connecting The Ups Power Cables

    DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL 2.4 Connecting the UPS Power Cables WARNING!!! A separate power line should be used to supply the UPS AC input. Never use the same line to supply another electrical device. Do not use any additional cable to increase the length of the UPSʼs input cable.

  • Page 14: Description Of Connection Terminals Of The Ups

    Connect the Neutral (N2) of the Bypass source to K11. Note that the Neutral of the 3 phase input supply (N1) and the Neutral of the 3-phase bypass supply (N2) must always be connected together to form the Neutral of the AC output. www.tescom-ups.gr...

  • Page 15: Battery Installation

    DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL 2.7 Battery Installation WARNING!!! Be careful while connecting batteries. ATTENTION!!! Open the battery switch/fuse before making any connection on the batteries. The batteries associated with the UPS equipment are usually contained in a purpose-built battery cabinet. In DS300H Series 10-15-20 and 30 KVA UPSs, there is enough space for 60 pieces of 12V 7Ah maintenance free batteries.
  • Page 16 DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL ( 0 ) ( + ) 360V 360V 30x12V Batteries 30x12V Batteries Figure 2.3 External Battery Connections (60x12V) www.tescom-ups.gr...
  • Page 17 DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL K2-K2 Figure 2.3 DS300H Series, 10-15-20-30 KVA Internal Battery Connections (2x30=60x12V 7Ah)

  • Page 18: Front Panel

    By using (↑), (↓) and ENTER buttons you can access the following menus. At the end of each menu there is <ENTER> EXIT message will be showed, if you press enter you will exit to upper menu. All menus have 3 or 4 levels. www.tescom-ups.gr...
  • Page 19 DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL Main menu (Level 1) Menu Usage STATUS → Enter Status menu MEASUREMENTS → Enter Measurements menu ALARM LOGS → Enter Alarm logs menu INFORMATION → Enter Information menu OPTIONS → Enter Options menu COMMAND →...
  • Page 20 Options list Rectifier factory options Options list Panel adjustments Options list AC input adjustments AC input settings AC Bypass adjustments AC bypass settings AC output adjustments AC output settings DC adjustments DC settings Power adjustments Power settings ENTER - EXIT www.tescom-ups.gr...

  • Page 21: Measurements Menu

    DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL 3.2.1 MEASUREMENTS menu All mesasured values of the UPS can be monitored from this menu. Use up and down buttons to move on submenu MEASUREMENTS / INPUT (Level 2) All rectifier input measurements are located in this menu, use up and down buttons to move on submenu MEASUREMENTS / INPUT Page 1 (Level 3) P-N L1 L2 Page header...
  • Page 22 C.F: 0.0 / 0.0 / 0.0 Load crest factor …………………………….. Current alarm messages Up previous page, down next page MEASUREMENTS / OUTPUT Page 5 (Level 3) ENTER - EXIT ENTER exit to upper menu …………………………….. Current alarm messages Up previous page, down next page www.tescom-ups.gr...
  • Page 23 DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL MEASUREMENTS / DC MENU (Level 2) All DC measurements are located in this menu, use up and down buttons to move on submenu MEASUREMENTS / DC Page 1 (Level 3) Vbat 405/-405 V Measured battery voltages Ichrg 00.0/00.0 A...

  • Page 24: Alarm Logs Menu

    Chassis nr: 123456 UPS chassis nr …………………………….. Current alarm messages Up previous page, down next page INFORMATION MENU Page 4 (Level 2) ENTER - EXIT ENTER exit to upper menu …………………………….. Current alarm messages Up previous page, down next page www.tescom-ups.gr...

  • Page 25: Options Menu

    DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL 3.2.4 OPTIONS MENU Use up and down buttons to move cursor on submenu at the end of page you move to next page. Menu has 3 level structure, if user password is enabled some parameters requires user password. Level 3 LCD panel options group Panel language selection Page1...
  • Page 26 ENTER exit to upper menu …………………………….. Current alarm messages Up previous page, down next page Level 3 Alarm options Warning beep interval Page1 Warning log ON/OFF Page1 Status log ON/OFF Page1 ALF restart ON/OFF Page2 ENTER - EXIT Page3 www.tescom-ups.gr...
  • Page 27 DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL OPTIONS / ALARM OPTIONS Page 1 (Level 3) >WARNING INTRVL:10 sc Warning beep interval adjustment in seconds WARNING LOG:ON/OFF Left and right warning LOG record ON/OFF STATUS LOG:ON/OFF Left and right status log record ON/OFF ……………………………..

  • Page 28: Command Menu

    Left and right set day of month SET MONTH : 12 Left and right set month SET YEAR : 11 Left and right set year …………………………….. Current alarm messages Up upper line ,down next line ,(+) or (-) adjust www.tescom-ups.gr...

  • Page 29: Service Menu

    DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL TIME MENU Page 4 (Level 2) ENTER <UPDATE> ENTER apply new time and date settings …………………………….. Current alarm messages Up previous page ,down next page ,ENTER apply new time and date settings TIME MENU Page 5 (Level 2) ENTER - EXIT ENTER exit to upper menu...

  • Page 30: User Pasword

    AC Peak voltage is bigger then 20% of nominal range R20 INPUT CB OPEN Warning Input CB is off R21 PFC STOP Warning Currently Rectifier module stop R22 POS CHG LIMIT Warning (+)Battery charge current limited R23 NEG CHG LIMIT Warning (-)Battery charge current limited www.tescom-ups.gr...
  • Page 31 DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL R24 WAITING DC BUS Warning Rectifier is waiting DC BUS to raise for startup R25 BATTERY FAILURE Warning Battery test failed R26 BATT TEMP SENSOR Warning Battery temperature sensor is defected or not connected R27 BATT TEMP HIGH Warning Battery ambient temperature is high...
  • Page 32 But if you see A00 or R00 code with any alarm together you must CALL SERVICE ! If the message is warning UPS continues to run there is no problem. To support technical service status cods are used, each status code tells different event to us. www.tescom-ups.gr...

  • Page 33: Status Codes

    DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL STATUS CODES Inverter module status codes INV L1-L2-L3 phase status codes During soft start at the end of 4 seconds L1 output voltage is less then 30 volts AC During soft start at the end of 4 seconds L2 output voltage is less then 30 volts AC During soft start at the end of 4 seconds L3 output voltage is less then 30 volts AC During soft start at the end of 4 seconds L1 output voltage is bigger then (output high/2) value During soft start at the end of 4 seconds L2 output voltage is bigger then (output high/2) value...
  • Page 34 On L3 phase output reverse current sensed During load on inverter ,on L1 phase by-pass line leakage current sensed During load on inverter ,on L2 phase by-pass line leakage current sensed During load on inverter ,on L3 phase by-pass line leakage current sensed www.tescom-ups.gr...
  • Page 35 DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL INV DC status codes DC bus voltage high Inverter controller board power supply 1 out of tolerant Inverter controller board power supply 2 out of tolerant Inverter stop because (+)DC bus voltage is low Inverter stop because (-)DC bus voltage is low Inverter within time window 4 times DC bus voltage is high INV General status codes tablosu...
  • Page 36 INV over CAN1 delete fault profile memory command received INV over RS232 start regenerative mode command received INV over CAN1 start regenerative mode command received INV over RS232 user level fault reset command received INV over CAN1 user level fault reset command received www.tescom-ups.gr...
  • Page 37 DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL PFC rectifier status codes PFC L1-L2-L3 phase status codes 1101 PFC L1 phase AC input current LEM sensor error 1201 PFC L2 phase AC input current LEM sensor error 1301 PFC L3 phase AC input current LEM sensor error 1102 L1 phase AC input voltage sample is irregular or DC...
  • Page 38 PFC over CAN1 interface backfeed regenerative energy to mains input command received 1668 PFC over RS232 user level fault reset command received 1669 PFC over CAN1 interface user level fault reset command received For detailed description of the status codes please refer to servic manual www.tescom-ups.gr...

  • Page 39: Alarm Messages And Quick Troubleshooting

    DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL Alarm messages and quick troubleshooting Alarm codes and messages are showed at the 4.line of the LCD panel various messages tells different events at some messages user can make some simple controls and they can decide that they must call service or not.
  • Page 40 UPS shutdown. Please turn ON the battery switch. L12 GENERAL MAINT Maintenance due of the general maintenance, call service. L13 PFC CAN COMM ERR Call service. L14 INV CAN COMM ERR Call service. A00 INV FAULT = XXXX Call service. www.tescom-ups.gr...
  • Page 41 DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL A01 O/P OVERCURRENT Check the new load which are connected to UPS nowadays the total load power maybe exceeds maximum power of the UPS. Otherwise call service. A02 OVERTEMP SHUT Inverter modüle heatsink temperature is out of tolerance check the followings: -If UPS air inlets and outlets covred by dust clean -If any material prevents air flow at UPS air inlets or outlets take the material...
  • Page 42 The phase sequency of the by-pass source is not match the UPS output phase sequency. Please check the by-pass phase sequency if wrong change phases. A35 INV STOP The message shows that the inverter modüle stopped from any reason ,check the other alarm code which is shown together with this mesage. www.tescom-ups.gr...
  • Page 43 DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL A36 INV DC DOWN Call service A37 AC CURR LIMIT Alarm shows us the output current is very high (higher then 150%) the UPS limited the output current. This status is temporary but if continues call service. A38 FUSE FAILURE Call service A39 PSP FAILURE...

  • Page 44: Operating Instructions

    4. Turn off S2 (Bypass) switch (to ʻʼ0ʼʼ position). 5. Turn off S1 (AC Input) switch (to ʻʼ0ʼʼ position). After performing the above procedure, UPS is completetely shut-down. In this case PFC rectifier and inverter is not operating and the batteries are not being charged. www.tescom-ups.gr...

  • Page 45: Switching The Ups From A Normal Operation To Maintenance Bypass Condition

    DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL 4.2.3 Switching the UPS from a Normal Operation to Maintenance Bypass Condition 1. Enter COMMANDS menu by using UP and DOWN buttons on front panel during normal operation. Select ENTER<BYPASS> command by using again the UP and DOWN buttons and pres ENTER button.

  • Page 46: Ups Behavior During Mains Outage

    If a reserved generator in the system and if itʼs available, that will start to supply the necessary electrical power to UPS input and batteries start to be charged immediately. By means of using UPS together with a immediately available generator system, battery discharge time decreases and so they will be charged quickly after a mains outage. www.tescom-ups.gr...

  • Page 47: Parallel Operation

    DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL V. PARALLEL OPERATION 1 Introduction Two (or more) identical DS300H series UPSs can be interconnected for parallel operation. The main purposes for parallel use of DS300H series UPSs are: -Redundancy for Increased Reliability -Power Increase Although recent UPS designs are perfect and have high MTBF figures, a second (or more) UPS can be used in parallel with the first one, for supplying the critical load in case of any possible failure of the first...

  • Page 48: Parallel Operation Mode Settings Of Ds300H Series Upss

    A link cable is used for connecting the first UPS to the last UPS ,this cable is redundant for normal communication cables. If communication is lost on SLAVE UPS the UPS will shutdown but the MASTER UPS will go on running if the communication is provided at SLAVE UPS it will start automatically again. www.tescom-ups.gr...
  • Page 49 DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL Figure 4.2 DS300H Series Parallel UPS Signal Cable (PCC06) Connections Parallel Parallel Parallel Parallel Port 2 Port 1 Port 1 Port 2 Figure 4.2.a 2 units in parallel if port2 jumper is not shorted Parallel Parallel...
  • Page 50 The cables from input distrubution panel to the UPS by-pass input must be of the same size and length for proper bypass load sharing. The cables from each UPS output to the load distribution panel must be of the same size and length for proper load sharing during parallel operation. www.tescom-ups.gr...

  • Page 51: Parallel Mode Status Codes Of The Ups

    DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL 5.3 Parallel mode status codes of the UPS 801 Status code Status Inverter system fault Description The UPS number of this UPS is same with MASTER UPS in parallel system Restart Change UPS number and Restart UPS again Returning to fault...
  • Page 52 -Check each UPS output frequency selection in parallel system 823 Status code Status Inverter alarm Description MASTER frequency exceeded maximum limit ,inverter stopped Restart İf master frequency is okay automatic Returning to fault Check the followings: -Check each UPS output frequency selection in parallel system www.tescom-ups.gr...
  • Page 53 DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL 824 Status code Status Inverter alarm Description MASTER DC voltage zone 7,My DC voltage zone 1 inverter down Restart İf mains input voltage is okay automatic Returning to fault Check the followings: -Check the mains input power of the UPS - If input power is OK wait until batteries are fully charged - If the mains input power is shurdown check the other UPSs mains input power (in parallel system if the...
  • Page 54 Inverter warning Description MASTER UPS L3 phase output is not connected to load Restart 841 Status code causes are valid for L3 phase 850 Status code Status Inverter warning Description MASTER UPS send by-pass transfer command Restart Returning to fault www.tescom-ups.gr...
  • Page 55 DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL 851 Status code Status Inverter warning Description MASTER UPS send transfer the load to UPS command Restart Returning to fault 852 Status code Status Inverter warning Description Enter to sleep mode command received from parallel system Restart Returning to fault 853 Status code...

  • Page 56: Parallel Operating Instructions

    4. Turn off S2 (Bypass) switch (to ʻʼ0ʼʼ position). 5. Turn off S1 (AC Input) switch (to ʻʼ0ʼʼ position). After performing the above procedure, UPSs is completetely shut-down. In this case PFC rectifier and inverter is not operating and the batteries are not being charged. www.tescom-ups.gr...

  • Page 57: Switching The Ups From A Maintenance Bypass Condition

    DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL 6.2.3 Switching the UPS from a Normal Operation to Maintenance Bypass Condition 1. Enter COMMANDS menu by using UP and DOWN buttons on front panel during normal operation. Select ENTER<BYPASS> command by using again the UP and DOWN buttons and pres ENTER button.

  • Page 58: Maintenance

    3. Measure (from Measurements Menu) UPS output current values and record the values. 4. Perform a Manual Battery Test (from Commands Menu) and check the status oft he batteries. 5. Cabinet covers may be cleaned with a soft damped (not wet) cloth. www.tescom-ups.gr...

  • Page 59: Annual Maintenance

    DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL Take notes if possible when you are examining the UPS. Compare the notes with previous ones and try to determine if there is a change or not. If there is a difference between the previous notes and the new ones, search for and record any new load added to UPS output between two records and the magnitude, place and type of the new load, if possible.

  • Page 60: Faults And Troubleshooting

    4- Did you turn the battery switch on (to “1“ position) when UPS started to operate in normal mode? 5- Which of the warning lights on front panel is (are) on? 6- Is there any change in the load level at the output of UPS? 7- Did any overload condition happen or not? www.tescom-ups.gr...

  • Page 61: Ups Remote Manitoring And Control

    Using one of above communication options is satisfactory for remote monitoring and control in most of the systems. But in some systems may use 2 or 3 of above options at the same time. In this case accessories group produced by Tescom may help to make appropriate solutions. 9.1 Using Serial Port Two serial communication port is included on DS300H Series UPS cabinet (com1 and com2).

  • Page 62: Modem Connection

    Connection of Smart Modem device to UPS is made with standard modem cable and itʼs supplied as standard accessory for smart modem. This cable is required if an external modem will be used, and not necessary for internal modems. www.tescom-ups.gr...

  • Page 63: Dry Contact (Interface) Connections

    DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL Connection cable between NULL Modem and UPS should be installed as follows: MODEM DB9 Female DB25 Male 9.4 Dry Contact (Interface) Connections Some important events of the UPS can be monitored or controlled by these connections. These functions are listed below: Terminal Interactive battery circuit breaker drive output or programmable alarm relay output...

  • Page 64: Xefficient Usage Of Ups In Terms Of Energy Consumption

    This results in more efficient operation and prevention of failures. Usage of recyclable materials is one of a remarkable keys to more efficient energy consumption in total. Users should dispose the expired recyclable materials (batteries, electronic components etc.) according to local directions and laws. www.tescom-ups.gr...
  • Page 65 DS 300H Series 30 kVA UPS CONTROLLED UPS USER MANUAL AGKK11990 05/2016...
  • Page 66 Βόλου 7, 183 46 Μοσχάτο +30 210 9590080 www.tescom-ups.gr Volou 7, 18 346, Moschato, Greece info@tescom-ups.gr...

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