Tescom DS310HB User Manual

Tescom DS310HB User Manual

Dsp controlled ups (pf:1.0) 10-15-20-30 kva 3 phase in - 3 phase out
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DS300HB SERIES
DSP Controlled UPS
(pf:1.0)
10-15-20-30 kVA
3 Phase In - 3 Phase Out
USER MANUAL

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Summary of Contents for Tescom DS310HB

  • Page 1 DS300HB SERIES DSP Controlled UPS (pf:1.0) 10-15-20-30 kVA 3 Phase In - 3 Phase Out USER MANUAL...
  • Page 3: Table Of Contents

    CONTENTS GENERAL DESCRIPTION ..................3 1.1 Introduction ....................... 3 1.2 Design Concept....................5 1.2.1 Description of Blocks ................6 1.2.2 Operating conditions of ups ..............6 1.3 Front view of UPS Connection Panel ..............7 1.4 Technical Specifications ..................9 UPS INSTALLATION ....................
  • Page 4 V. PARALLEL OPERATION……………………………………………………………….. 45 5.1 Introduction……………………………………………………………...……...…... 45 5.2 Parallel Operation Mode settings of DS300HB Series UPSs…………………….. 46 5.3 Parallel mode status codes of the UPS………………………………………..49 VI. PARALLEL OPERATING INSTRUCTIONS………………………………………....54 6.1 INTRODUCTION………………………………………………………………………..54 6.2 OPERATING INSTRUCTIONS FOR PARALLEL CONNECTED UPSs…….…….. 54 6.2.1 Starting UPSs from a completely shut down position…………………………..…54 6.2.2 Shutting down the UPS………………………………………………………………..
  • Page 5 SAFETY IMPORTANT NOTICES 1. Read instructions carefully before installing and starting the UPS. 2. All warnings in the manual should be adhered to. 3. All operating instructions should be followed. 4. The unit should be supplied by a grounded outlet. Do not operate the unit without a ground source. 5.
  • Page 6: General Description

    DSP (Digital Signal Processor) controlled pure sine wave output to critical loads. TESCOM DS300HB Series units are 3-phase in/3-phase out devices, and they are installed between a three phase critical load, and a 3-phase+N mains supply The advantages of using DS300HB UPS: •...
  • Page 7 Basic Features: • PWM and IGBT technology • Three level teknology • Pure sinusoidal output wave form and true on-line topology • High input power factor (IGBT rectifier), Input current limiting • Low input current THD (IGBT rectifier) • Low output voltage THD •...
  • Page 8: Design Concept

    1.2 Design Concept Maintenance Bypass Switch (F4-F5-F6) Static Bypass 3 PHASE 3 PHASE ̃ AC Output MAINS I/P ̃ (F1-F2-F3) (F7-F8-F9) Inverter Rectifier / Charger (F10-F11-F12) Battery (Dual Polarity) S1 (F1-F2-F3) : Rectifier Input Switch / Fuse S2 (F4-F5-F6) : Bypass Input Switch / Fuse : Maintenance Bypass Switch S4 (F7-F8-F9) : Output Switch / Fuse...
  • Page 9: Description Of Blocks

    1.2.1 DESCRIPTION OF BLOCKS RECTIFIER: In DS300HB Series UPSs, a DSP controlled IGBT rectifier with PWM technique is used to increase input power factor (PFC) and to decrease input current harmonics (THDI). The IGBT rectifier accepts 3-phase AC input and produces a dual polarity DC voltage for both supplying the inverter and charging the batteries.
  • Page 10: Front View Of Ups Connection Panel

    1.3 Front view of UPS Connection Panel Battery Relay Relay Relay Generator Repo Circuit input input Sensor Breaker Relay Output Contacts and Inputs COM1 - RS232 Communication Socket Parallel Port 2 (DB9 Female) Parallel Port 1 (Optional) (Optional) COM2 - RS232 Communication Socket (DB9 Female) On / Off...
  • Page 11 Battery Relay Relay Relay Generator Repo Circuit input input Sensor Breaker Relay Output Contacts and Inputs COM1 - RS232 Communication Socket Parallel Port 2 (DB9 Female) Parallel Port 1 (Optional) (Optional) COM2 - RS232 Communication Socket (DB9 Female) On / Off Switch SNMP Adapter (Optional)
  • Page 12: Technical Specifications

    1.4 Technical Specifications MODEL DS310HB DS315HB DS320HB DS330HB Output (KVA) 10 kVA 15 kVA 20 kVA 30 kVA Output (KW) 10 kW 15 kW 20 kW 30 kW Output Power Factor INPUT Number of Phases 3 Phase + Neutral Input Voltage...
  • Page 13: Ups Installation

    II. UPS INSTALLATION 2.1 Introduction WARNING!!! • Do not apply electrical power to the UPS equipment before the arrival of authorized service personnel. • The UPS equipment should be installed only by qualified service personnel. • The connection of the batteries and the maintenance should be done by qualified service personnel.
  • Page 14: Connecting The Ups Power Cables

    2.4 Connecting the UPS Power Cables WARNING!!! A separate power line should be used to supply the UPS AC input. Never use the same line to supply another electrical device. Do not use any additional cable to increase the length of the UPS’s input cable. It is advised to use an MCCB suitable for the input current on the UPS’s input line.
  • Page 15: Description Of Connection Terminals Of The Ups

    WARNING : - CHECK BOTH OF THE BATTERY GROUPS FOR CORRECT POLARITY AND VOLTAGE - DO NOT TURN ON THE BATTERY SWITCH (F5) BEFORE STARTING THE UPS 5. Connect the copper earth bus, to the safety earth of the mains distribution panel. NOTE : The earth and the neutral connections must be in accordance with the local rules.
  • Page 16: Battery Installation

    2.7 Battery Installation WARNING!!! Be careful while connecting batteries. ATTENTION!!! Open the battery switch/fuse before making any connection on the batteries. The batteries associated with the UPS equipment are usually contained in a purpose-built battery cabinet. In DS300HB Series 10-15-20 and 30 KVA UPSs, there is enough space for 60 pieces of 12V 7Ah maintenance free batteries.
  • Page 17 ( 0 ) ( + ) 360V 360V 30x12V Batteries 30x12V Batteries Figure 2.3 External Battery Connections (60x12V)
  • Page 18 K2-K2 Figure 2.3 DS300HB Series, 10-15-20-30 KVA Internal Battery Connections (2x30=60x12V 7Ah)
  • Page 19: Front Panel

    III. FRONT PANEL 3.1 Input The front panel of UPS, consisting of a 4 lines alphanumeric display, 7 status lamps, plus 5 function keys, allows the complete monitoring of the UPS status. The mimic flow diagram helps to comprehend the operating status of the UPS. By using the function keys operator can moves on menus and change some parameters.
  • Page 20 Main menu (Level 1) Menu Usage → Enter Status menu STATUS → Enter Measurements menu MEASUREMENTS → Enter Alarm logs menu ALARM LOGS → Enter Information menu INFORMATION → Enter Options menu OPTIONS → Enter Command menu COMMAND → Enter Time menu TIME →...
  • Page 21 Level 1 Level 2 Page Level 3 Set month Page3 Set year Page3 Update time and date Page4 ENTER - EXIT Operating hourmeter Page1 SERVİCE Maximum load Page1 ENTER Fault reset Page1 Fan maintenance hourmeter Page2 Batt.maintenance hourmeter Page2 General maintenance hourmeter Page2 Logout command Page3...
  • Page 22: Measurements Menu

    3.2.1 MEASUREMENTS menu All mesasured values of the UPS can be monitored from this menu. Use up and down buttons to move on submenu MEASUREMENTS / INPUT (Level 2) All rectifier input measurements are located in this menu, use up and down buttons to move on submenu MEASUREMENTS / INPUT Page 1 (Level 3) P-N L1 L2 Page header...
  • Page 23 MEASUREMENTS / INVERTER MENU (Level 2) All inverter measurements are located in this menu, use up and down buttons to move on submenu MEASUREMENTS / INVERTER Page 1 (Level 3) L1 L2 L3 Page header Vinv: 221/222/223 V Phase to neutral measured AC Inverter output voltages Finv: 50.0 Measured Inverter output frequency ……………………………..
  • Page 24 MEASUREMENTS / DC MENU (Level 2) All DC measurements are located in this menu, use up and down buttons to move on submenu MEASUREMENTS / DC Page 1 (Level 3) Vbat 405/-405 V Measured battery voltages Ichrg 00.0/00.0 A Measured battery charge currents Idisch 00.0/00.0 A Measured battery discharge currents ……………………………..
  • Page 25: Alarm Logs Menu

    3.2.2 ALARM LOGS MENU Use this menu to see the alarm log records ALARM LOGS Page 1 (Level 2) UPS LOG RECORD Page header >001>081110 14:33:26 Event no ,date and time (left and right buttons move) ENTER CLEAR LOG ENTER buton clears all log memory ……………………………..
  • Page 26: Options Menu

    3.2.4 OPTIONS MENU Use up and down buttons to move cursor on submenu at the end of page you move to next page. Menu has 3 level structure, if user password is enabled some parameters requires user password. Level 3 LCD panel options group Panel language selection Page1 Button click ON/OFF...
  • Page 27 OPTIONS / COMMUNICATION OPTIONS Page 1 (Level 3) REMOTE CNTRL: ON/OFF Left and right remote control ON/OFF >COM2:SERVICE PORT Com 2 serial port function selection SNMP : INTERNAL/EXTERNAL SNMP adaptor location …………………………….. Current alarm messages Up upper line, down next line ,(+) or (-) options ,ENTER select an option OPTIONS / COMMUNICATION OPTIONS Page 2 (Level 3) >RELAY1: Left and right buton relay function selection...
  • Page 28 OPTIONS / ALARM OPTIONS Page 1 (Level 3) >WARNING INTRVL:10 sc Warning beep interval adjustment in seconds WARNING LOG:ON/OFF Left and right warning LOG record ON/OFF STATUS LOG:ON/OFF Left and right status log record ON/OFF …………………………….. Current alarm messages Up upper line, down next line ,(+) or (-) options, ENTER select an option OPTIONS / ALARM OPTIONS Page 2 (Level 3) During mains restore start USER/AUTO (R1174/2) >ALF RESTART: USER/AUTO...
  • Page 29: Command Menu

    3.2.5 COMMAND MENU This menu contains UPS commands be carefull while using commands. Use up and down buttons to move cursor on submenu at the end of page you move to next page. <ENTER> button applies the related command. COMMAND MENU Page 1 (Level 2) >...
  • Page 30: Service Menu

    TIME MENU Page 4 (Level 2) ENTER <UPDATE> ENTER apply new time and date settings …………………………….. Current alarm messages Up previous page ,down next page ,ENTER apply new time and date settings TIME MENU Page 5 (Level 2) ENTER - EXIT ENTER exit to upper menu ……………………………..
  • Page 31: User Pasword

    3.2.9 USER PASSWORD Some commands or some option selections are required user password, if menu position is required password window comes to screen and UPS asks for user password. If you lost user password our service personnel will recover your user password. User password is 4 digits numbers, move cursor with left and right buttons, select digit and adjust the number with up and down buttons.
  • Page 32 R24 WAITING DC BUS Warning Rectifier is waiting DC BUS to raise for startup R25 BATTERY FAILURE Warning Battery test failed R26 BATT TEMP SENSOR Warning Battery temperature sensor is defected or not connected R27 BATT TEMP HIGH Warning Battery ambient temperature is high R29 PFC RESET Warning Rectifier module power on...
  • Page 33 A25 INV RESET Warning Inverter module power on A26 BATTERY LOW Warning Batteries are going to full discharge A27 GENERATOR MODE Warning Generator set is running A28 O/P PHASE LOSS Warning Anyone of the UPS output phases there is no voltage A29 SYNCHRON BAD Warning Inverter is not synchron to by-pass input...
  • Page 34: Status Codes

    STATUS CODES Inverter module status codes INV L1-L2-L3 phase status codes During soft start at the end of 4 seconds L1 output voltage is less then 30 volts AC During soft start at the end of 4 seconds L2 output voltage is less then 30 volts AC During soft start at the end of 4 seconds L3 output voltage is less then 30 volts AC During soft start at the end of 4 seconds L1 output voltage is bigger then (output high/2) value During soft start at the end of 4 seconds L2 output voltage is bigger then (output high/2) value...
  • Page 35 INV L1-L2-L3 phase status codes Inverter stopped but on inverter L1 phase output still DC voltage sensed Inverter stopped but on inverter L2 phase output still DC voltage sensed Inverter stopped but on inverter L3 phase output still DC voltage sensed During inverter run at last 25 milliseconds the L1 phase output alternance is not changed During inverter run at last 25 milliseconds the L2 phase output alternance is not changed During inverter run at last 25 milliseconds the L3 phase output alternance is not changed...
  • Page 36 INV DC status codes DC bus voltage high Inverter controller board power supply 1 out of tolerant Inverter controller board power supply 2 out of tolerant Inverter stop because (+)DC bus voltage is low Inverter stop because (-)DC bus voltage is low Inverter within time window 4 times DC bus voltage is high INV General status codes tablosu Inverter received remote power off signal from RS232...
  • Page 37 INV Over RS232 interface fault reset command received INV Over CAN1 interface fault reset command received INV Over RS232 interface short battery test command received INV Over CAN1 interface short battery test command received INV Over RS232 interface long battery test command received INV Over CAN1 interface long battery test command received INV Over RS232 interface battery test cancel command received INV Over CAN1 interface battery test cancel command received...
  • Page 38 PFC rectifier status codes PFC L1-L2-L3 phase status codes 1101 PFC L1 phase AC input current LEM sensor error 1201 PFC L2 phase AC input current LEM sensor error 1301 PFC L3 phase AC input current LEM sensor error 1102 L1 phase AC input voltage sample is irregular or DC 1202 L2 phase AC input voltage sample is irregular or DC...
  • Page 39 PFC Control activity status codes 1612 PFC Battery quantity updated over RS232 interface 1613 PFC Battery quantity updated over CAN interface 1614 PFC rectifier Input frequency range updated over RS232 interface 1615 PFC rectifier Input frequency range updated over CAN interface 1616 PFC factory settings updated over RS232 interface 1617...
  • Page 40: Alarm Messages And Quick Troubleshooting

    Alarm messages and quick troubleshooting Alarm codes and messages are showed at the 4.line of the LCD panel various messages tells different events at some messages user can make some simple controls and they can decide that they must call service or not.
  • Page 41 R20 INPUT CB OPEN The input of the UPS is isolated from mains power with contactor ,this message will be shown with another alarm always. Check the other alarm code. R21 PFC STOP Rectifier is stopped itself wait it must start again, another alarm code shows the reason of the rectifier stop. Wait for 1 minute if alarm continues call service.
  • Page 42 A01 O/P OVERCURRENT Check the new load which are connected to UPS nowadays the total load power maybe exceeds maximum power of the UPS. Otherwise call service. A02 OVERTEMP SHUT Inverter modüle heatsink temperature is out of tolerance check the followings: -If UPS air inlets and outlets covred by dust clean -If any material prevents air flow at UPS air inlets or outlets take the material -If UPS ambient temperature is high then 45 C, use air cooling system...
  • Page 43 A21 OVERTEMP Inverter module heatsink temperature is highcheck the followings: -If UPS air inlets and outlets covred by dust clean -If any material prevents air flow at UPS air inlets or outlets take the material -If UPS ambient temperature is high then 45 C, use air cooling system A22 OUTPUT OFF During mains failure if the battery backup time is finished this message is normal ,there is no energy so the UPS shutdown the output voltage.
  • Page 44 A36 INV DC DOWN Call service A37 AC CURR LIMIT Alarm shows us the output current is very high (higher then 150%) the UPS limited the output current. This status is temporary but if continues call service. A38 FUSE FAILURE Call service A39 PSP FAILURE Call service...
  • Page 45: Operating Instructions

    IV. OPERATING INSTRUCTIONS 4.1 INTRODUCTION After all the electrical connections of UPS have been made and while all the circuit breakers and switchtes of the device are turned OFF (at “0” position); 1. Check the polarities of battery connections: : + V (nominal voltage +360V, float charge voltage +405V) K2-K2 : 0 V (common terminal for ‘’+’’...
  • Page 46: Switching The Ups From A Normal Operation To Maintenance Bypass Condition

    4.2.3 Switching the UPS from a Normal Operation to Maintenance Bypass Condition 1. Enter COMMANDS menu by using UP and DOWN buttons on front panel during normal operation. Select ENTER<BYPASS> command by using again the UP and DOWN buttons and pres ENTER button.
  • Page 47: Ups Behavior During Mains Outage

    4.3 UPS Behavior During Mains Outage When the mains voltage is not available " R02 LINE FAILURE " message appears on LCD display. Sound warning on and off is heard at the same time. UPS continues to supply the critical loads by converting the battery voltage to AC voltage and provides operation without data losses or any other fault.
  • Page 48: Parallel Operation

    V. PARALLEL OPERATION 1 Introduction Two (or more) identical DS300HB series UPSs can be interconnected for parallel operation. The main purposes for parallel use of DS300HB series UPSs are: -Redundancy for Increased Reliability -Power Increase Although recent UPS designs are perfect and have high MTBF figures, a second (or more) UPS can be used in parallel with the first one, for supplying the critical load in case of any possible failure of the first UPS.
  • Page 49: Parallel Operation Mode Settings Of Ds300Hb Series Upss

    The AC inputs of all UPSs in the parallel system are connected to the same mains, and all the AC outputs are connected to each other. Each UPS has its own battery group. The critical load is connected to the common output of the parallel system. There are also some signal cable connections between the UPS units necessary for parallel operation, and will be described later.
  • Page 50 Figure 4.2 DS300HB Series Parallel UPS Signal Cable (PCC06) Connections Parallel Parallel Parallel Parallel Port 2 Port 2 Port 1 Port 1 Figure 4.2.a 2 units in parallel if port2 jumper is Parallel Parallel Parallel Parallel Parallel Parallel Port 2 Port 2 Port 2 Port 1...
  • Page 51 MAIN AC INPUT BYPASS AC INPUT UPS3 UPS1 UPS2 BATTERIES AC OUTPUT1 AC OUTPUT3 AC OUTPUT2 BATTERIES BATTERIES K12 K13 K14 K12 K13 K14 K12 K13 K14 U V W N U V W N U V W N FUSES FUSES FUSES LOAD BRAKE...
  • Page 52: Parallel Mode Status Codes Of The Ups

    5.3 Parallel mode status codes of the UPS 801 Status code Status Inverter system fault Description The UPS number of this UPS is same with MASTER UPS in parallel system Restart Change UPS number and Restart UPS again Returning to fault Directly fault In parallel system each UPS must have a unique UPS number.
  • Page 53 807 Status code Status Inverter system fault Description In parallel system UPS decided to be master but there is AC voltage at the UPS output Restart Restart UPS again Returning to fault Directly fault Check the followings: -Turn off all UPSs in parallel system and restart again -If the code is still showned call service 820 Status code Status...
  • Page 54 824 Status code Status Inverter alarm Description MASTER DC voltage zone 7,My DC voltage zone 1 inverter down İf mains input voltage is okay automatic Restart Returning to fault Check the followings: -Check the mains input power of the UPS - If input power is OK wait until batteries are fully charged - If the mains input power is shurdown check the other UPSs mains input power (in parallel system if the same A/H rating batteries are used at each UPS the battery discharge timebe same for each UPS) If the...
  • Page 55 832 Status code Status Inverter warning Description SLAVE UPS L2 phase output is not connected to load Restart 831 Status code causes are valid for L2 phase 833 Status code Status Inverter warning Description SLAVE UPS L3 phase output is not connected to load Restart 831 Status code causes are valid for L3 phase 841 Status code...
  • Page 56 851 Status code Status Inverter warning Description MASTER UPS send transfer the load to UPS command Restart Returning to fault 852 Status code Status Inverter warning Description Enter to sleep mode command received from parallel system Restart Returning to fault 853 Status code Status Inverter warning...
  • Page 57: Parallel Operating Instructions

    VI. PARALLEL OPERATING INSTRUCTIONS 6.1 INTRODUCTION After all the electrical connections of UPS have been made and while all the circuit breakers and switchtes of the device are turned OFF (at “0” position); 1. Check the polarities of battery connections: : + V (nominal voltage +360V, float charge voltage +405V) K2-K2 : 0 V (common terminal for ‘’+’’...
  • Page 58: Switching The Ups From A Normal Operation To Maintenance Bypass Condition

    6.2.3 Switching the UPS from a Normal Operation to Maintenance Bypass Condition 1. Enter COMMANDS menu by using UP and DOWN buttons on front panel during normal operation. Select ENTER<BYPASS> command by using again the UP and DOWN buttons and pres ENTER button.
  • Page 59: Maintenance

    VII. MAINTENANCE ATTENTION !!! There are no parts inside the UPS or battery group that needs service or maintenance work that should be done by user. Therefore DO NOT OPEN THE COVER OF UPS. Never touch on any terminal of battery group. There is risk of electric shock inside the UPS even when it is completely turned off (because of energy storage components).
  • Page 60: Annual Maintenance

    Take notes if possible when you are examining the UPS. Compare the notes with previous ones and try to determine if there is a change or not. If there is a difference between the previous notes and the new ones, search for and record any new load added to UPS output between two records and the magnitude, place and type of the new load, if possible.
  • Page 61: Faults And Troubleshooting

    VIII. FAULTS AND TROUBLESHOOTING 8.1 General Procedure For Fault Checking And Troubleshooting UPS contains complicated electronic control circuits. In order to locate any fault occurring circuits, an advanced knowledge about the circuitry and its operation principles must be known. The aim of this section is to give the knowledge required at the first intervention.
  • Page 62: Ups Remote Manitoring And Control

    Using one of above communication options is satisfactory for remote monitoring and control in most of the systems. But in some systems may use 2 or 3 of above options at the same time. In this case accessories group produced by Tescom may help to make appropriate solutions. 9.1 Using Serial Port Two serial communication port is included on DS300HB Series UPS cabinet (com1 and com2).
  • Page 63: Modem Connection

    9.3 Modem Connection A DS300HB Series UPS can be controlled through a normal telephone line by means of a remote operator connected through a PC with modem device, who performs a phone call to the UPS connected number. So the operator can see all parameters and control the UPS (if permitted from OPTIONS MENU). 9.3.1 Hardware Configuration All requirements for modem connection are as follows: •...
  • Page 64: Dry Contact (Interface) Connections

    Connection cable between NULL Modem and UPS should be installed as follows: MODEM DB9 Female DB25 Male 9.4 Dry Contact (Interface) Connections Some important events of the UPS can be monitored or controlled by these connections. These functions are listed below: Terminal Interactive battery circuit breaker drive output or programmable alarm relay output Interactive battery circuit breaker position sense input...
  • Page 65: Xefficient Usage Of Ups In Terms Of Energy Consumption

    EFFICIENT USAGE OF UPS IN TERMS OF ENERGY CONSUMPTION Products should be used according to the conditions and procedures defined in the manual. When this is made the most efficient usage of the product is guaranteed. Energy efficiency means, decreasing consumed energy amount to the minimum level possible in every step of living activities, without a decrease in quality or amount of produced work or product, and keeping this principle permanent.
  • Page 67 AGKK13261 10/2021...

This manual is also suitable for:

Ds300hb seriesDs315hbDs320hbDs330hb

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