Fujitsu ASYG07KMCF Service Manual page 60

Error
code
Some device group move
processing could not be
conducted due to
communication failure. After
checking the following
3115
contents, please try again after
a while.
• Ensure that your mobile
device is connected to the
internet.
Loading of air conditioner
information failed. Check the
following contents.
5320
• Ensure that your mobile
device is connected to the
internet.
5531
New firmware update failed.
5540
Failed to get the air conditioner
5601
information.
Failed to add the air
5602
conditioner.
Device disconnection
failed.After checking the
following contents, please try
again after a while.
5630
• Ensure that your mobile
device is connected to the
internet.
1-7. Error message for wireless LAN control (Mobile app)
Error message
Air conditioner group setting has not been completed because
communication with air conditioner failed.
Check the following contents depending on the status of indoor
unit wireless LAN indicator lamp or WLAN Adapter LED 2 and
operate again.
•
•
•
Air conditioner information could not be obtained because
communication with server (cloud) failed.
1. Check that the wireless LAN setting of smartphone is set to
2. Check that the smartphone is connected to the Internet.
3. Check that the wireless router is turned on.
Firmware update failed.
Check the following contents and operate again.
1. Check that the wireless LAN setting of smartphone is set to
2. Check that the smartphone is connected to the Internet.
3. Check that the wireless router is turned on.
4. Refer to the operation manual of air conditioner and check
Failed to obtain air conditioner information by Direct Control.
Sign in again.
Failed to add air conditioner by Direct Control.
Check the following contents and operate again.
1. When 2D barcode label is used, scan 2D barcode label
2. When 2D barcode label is not used, check that the entered
Failed to disconnect the connection with air conditioner by
Direct Control.
Check the following contents and operate again.
1. Check that the smartphone is connected with the air
2. Check that the Electrical panel (Switch breaker) to the air
3. Check that the power plug of the air conditioner main unit is
Solution
When not lighting
– Check that the Electrical panel (Switch breaker) to the
air conditioner is turned on.
– Check that the power plug of the air conditioner main
unit is plugged in.
When lighting
Use a smartphone to check that the wireless router to
which the air conditioner is connected is connected to the
Internet. If the smartphone cannot connect to the Internet,
reboot the wireless router. When rebooting the wireless
router does not solve the problem, contact the
manufacturer of the wireless router.
When blinking
Wait for a while until the indicator lamp lights and then
operate again. If the indicator lamp is still blinking after
waiting for a while, check that the wireless router is turned
on.
ON.
ON.
the indicator lamp state of air conditioner indoor unit.
again.
SSID or PIN code is correct.
conditioner.
conditioner is turned on.
plugged in.
- (03-18) -
Cause
1. Error code