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DM-14B & DM-14C User's Guide
A10 - SERVICE NOTES AND GUARANTEE REGULATIONS
1) Rover Laboratories. S.p.A. guarantees the repair of its manufactured equipment for a period of 24 months.
2) IMPORTANT: the guarantee becomes valid when Rover Laboratories S.p.A. receives the correctly compiled warranty
coupon, or alternatively, on presentation of an invoice or receipt, clearly showing the date of purchase.
3) The guarantee covers the replacement, free of charge, of all parts, which are not functioning correctly due to manufacturing
faults.
4) The guarantee is considered void if:
a.
the equipment is tampered with or repaired by non-authorized personnel;
b. damage is found, caused by the incorrect use of the equipment, without following the advice explained in the User's
Guide accompanying the equipment;
c.
damage is found caused by the use of the equipment in unsuitable working environments.
5) The following parts are not covered by the guarantee:
a.
Parts subject to wear, such as aesthetics ones;
b. Batteries;
c.
Bags.
6) The equipment can only be repaired by the manufacturer or by an authorised Rover Laboratories service centre.
a. Before returning the meter for repair, always contact Rover Laboratories S.p.A. or an authorised service centre to obtain
the return procedure for your analyzer.
b. When returning the meter, always send it with the following documentation attached: the fully-compiled FAULT
IDENTIFICATION FORM, a transport document and the eventual request for an estimate of repair costs.
d. Please note that the request for an estimate of repair costs must be submitted upon return of the analyser with a written
note. If the repair cost estimate is not accepted, Rover Laboratories reserves the right to charge the customer for the
estimate analysis costs.
7) Risks and costs for transport to Rover Laboratories S.p.A. must be sustained by the buyer. After repair, if the equipment is
under guarantee, Rover Laboratories S.p.A. will pay for the transport returning the goods to the customer. If the instrument
is not under guarantee, after repair, the equipment will be returned by courier service with the amount to be paid by the
customer shown in the invoice.
8) The equipment can not be replaced and the guarantee extended after the repair of a fault.
9) The guarantee does not cover compensation for direct or indirect damages of any kind to people or goods caused by the use
of the equipment and/or compensation caused by the suspension of use due to eventual repairs.
10) Rover Laboratories. S.p.A. is not responsible for eventual tampering and/or modifications that may cause the goods to no
longer adhere to the European "CE" regulations, especially regarding EMC and safety.
11)
Rover Laboratories instruments mod. "DL" are recognised and are fully compliant with DVB regulations and specifications
(ETS 300 421 – 12 / 94) and are consequently marked with the DVB logo and registered with id. N. 3088
104
.
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