my-Ditto User Manual
There are two ways to get to the advanced settings page of my-Ditto. The first way is to
launch my-Ditto application, login, and do the following:
The second way would be to open your default web browser manually. Once loaded you can
type
http://myDitto
be the one that is assigned by your router or gateway unless manually specified in my-Ditto
Advanced Settings pages.
Otherwise:
1. Check my-Ditto's connection to the internet (refer to LED troubleshooting - STATUS
LED is off).
2. Make sure that my-Ditto is switched On and connected to its power adaptor, the
power source and to the router.
Check that my-Ditto is not blocked by any firewall, network switch or router.
Case:
The following message appears- "Error 302: Connection error. Please make sure you have a
valid Internet connection."
Solution:
1. Check that the desktop or mobile device has a working internet connection (e.g.
make sure browsing the internet is possible by opening a web browser and
navigating to google.com or yahoo.com)
2. If the navigation succeeds but the message still appears your PC is most likely
configured to use a Proxy Server.
3. Click the "Edit Proxy" button and enter your proxy details (if you are not familiar
with them contact your Network administrator)
Case:
The following message appears- "This my-Ditto key has not been authenticated. Please
authenticate it with your my-Ditto."
Solution:
Authenticate the USB key (refer to 7.2.1 on page 63).
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a. Open the Settings panel
b. Under General tab click "Advanced..."
c. Once your default browser is opened please enter in you're my-Ditto
Web Inteface username and password (By default the user is admin
and the password is 1234)
or the IP address of myDitto, ie, http://192.168.2.5. The IP address will
91
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