DANE-ELEC myDitto User Manual

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Version 10.2.19.5

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Summary of Contents for DANE-ELEC myDitto

Page 1 User Manual Version 10.2.19.5...
Page 2: Table Of Contents
PPLICATION ANAGING ILES OLDERS 5.3.1 O VERVIEW 5.3.2 F UNCTIONS – A ITTO PPLICATION UTOMATED ACKUP 5.4.1 B ACKUP ERVICE NSTALLATION 5.4.2 H HOOSE ILES OLDERS FOR ACKUP 5.4.3 H EMOVE ILES OLDERS FROM ACKUP Dane-Elec. All rights reserved 2010...
Page 3 OW TO BROWSE A FOLDER OR OPEN A FILE 6.2.3 H OW TO UPLOAD PHOTOS 6.2.4 H OW TO STREAM MUSIC NDROID 6.3.1 H OW TO ONNECT 6.3.2 H OW TO BROWSE A FOLDER OR OPEN A FILE Dane-Elec. All rights reserved 2010...
Page 4 MANAGING EXTERNAL USB STORAGE DEVICES 10.1 O VERVIEW 10.2 S INGLE TOUCH 10.3 C ONNECT XTERNAL RIVE 10.3.1 T O DISCONNECT THE EXTERNAL HARD DRIVE MY-DITTO AS A MULTIMEDIA HUB 11.1 X 360 / P TATION Dane-Elec. All rights reserved 2010...
Page 5 14.1 H OW TO CONNECT TO MY ITTO IN A NETWORK USING PROXY 14.2 H OW TO CONNECT TO MY ITTO RINT ERVER FROM A OMPUTER 14.2.1 W 14.2.2 M 10.5. 14.2.3 U 10.4 LTS: BUNTU Dane-Elec. All rights reserved 2010...
Page 6: Overview
1 x 10/100/1000 Gigabit Ethernet Port 2 x USB 2.0 ports Hard Drives 3.5” Internal SATA 1 or 2 Hard Drive Networking Protocols Samba (SMB); my-Ditto proprietary Multimedia Protocols Complies with UPnP, DLNA 1.5, iTunes® Dane-Elec. All rights reserved 2010...
Page 7: Environmental Specifications
Windows® 7, Windows Vista® , Windows® XP  Macintosh® OS X 10.6 or higher (Intel architecture)  Linux®, Ubuntu® 10.4 LTS Mobile Handheld Operating Systems:  iPad®/iPhone®/iPod Touch® iOS 3.1 or higher  Android® 2.1 and higher Dane-Elec. All rights reserved 2010...
Page 8: Getting Acquainted With My-Ditto
Additional my-Ditto keys can be purchased separately from retail outlets that carry my-Ditto (please check the section “where to buy” on www.my-Ditto.com). Find more information about my-Ditto keys on section 7, Managing my-Ditto Keys, on page62. Dane-Elec. All rights reserved 2010...
Page 9: Product View
** Pressing the release and copy buttons until hearing the first beep deactivates the master key without erasing anything from the hard disk drive (in the event of a lost master key). For more information, refer to section 7.6, Lost Master Key, on page 65. Dane-Elec. All rights reserved 2010...
Page 10: Back View
15. Ethernet Port Connects my-Ditto to a local network (router or ISP box) * For information on how to replace or add a hard disk drive, see section 12, Installing Hard Disk Drives, on page85. Dane-Elec. All rights reserved 2010...
Page 11: Getting Started
Press the RELEASE button until a beep is heard. All LED indicators will turn off, with the exception of the LAN LED. Now wait an additional 10 seconds and then switch the power button to off on the back of the device. Dane-Elec. All rights reserved 2010...
Page 12: My-Ditto Keys
Change my-Ditto and workgroup names.  Disable/enable media server and iTunes services. For more details on how to use the administrator functions refer to section ‎ 5 .12 my-Ditto Application – Settings, on page 37. Dane-Elec. All rights reserved 2010...
Page 13: Accessing My-Ditto
Step 3: 1. Enter your username:* a. 1-31 characters: b. Letters, digits, underscore (_) and hyphen (-) c. No spaces d. Case insensitive e. Letters with accents, for example: é, è, ë, ï are not allowed Dane-Elec. All rights reserved 2010...
Page 14 The right-side view shows your computer’s directories, while the left side view shows my- Ditto. Now you can store, backup and access your data by dragging & dropping files or folders from anywhere in your computer to my-Ditto, and vice versa. Dane-Elec. All rights reserved 2010...
Page 15: Access From A Mobile Device
1. Click on the top right phone icon. 2. Enter a valid Email address and click send. 3. An automatic approval message will be sent to the email address. 4. After confirming the message you are ready to access the mobile application. Dane-Elec. All rights reserved 2010...
Page 16 Note: The mobile application version and my-Ditto version must be the same. Before downloading the new mobile application, make sure your my-Ditto is up to date. System updates For more information, refer to section ‎ 8 , on page 66. Dane-Elec. All rights reserved 2010...
Page 17: Access Directly From The Local Area Network
Refer to ‎ 5 .12 my-Ditto Application – Settings page 37 for more details. 2. Find my-Ditto on the different operating systems: Windows:  : My Computer  My Network Places  View workgroup computers  Vista : Control Panel  Network Center  : Computer  Network Dane-Elec. All rights reserved 2010...
Page 19 Note: Another solution is to use the Finder. Click Go and “Connect to server.” Then input my- Ditto server’s name (default my-Ditto) IE: smb://myditto Connect as Enter your username and password and click Connect.  Linux Ubuntu/Fedora/Redhat: Go to Places  Network Dane-Elec. All rights reserved 2010...
Page 20: My-Ditto Application
The application’s main page is divided into two displays:  Remote (left side), which shows my-Ditto files and folders.  Local (right side), which shows your local computer. Most of the file interaction happens between these two panels. Dane-Elec. All rights reserved 2010...
Page 21: Top Menu Bar
- reports the status of the backup. Refer to chapter 5, section 5.4 my-Ditto Application – Automated File Backup on Page 25 for more details. Transferring status - Shows the transfer rate and the jobs queue (appears when there are items to transfer). Dane-Elec. All rights reserved 2010...
Page 22: Remote / Local Views
– Add or remove files and folders from backup. Refer to section ‎ 5 .4 my-Ditto Application – Automated File Backup on page 25 for more details. Folder Path – shows the full path of a displayed folder. Dane-Elec. All rights reserved 2010...
Page 23: Status Bar
There are no Public, Private and shared folders in case there is no active internal disk in the system (system with only attached external disk).All content is Public. Dane-Elec. All rights reserved 2010...
Page 24: Functions
Hold the shift key on your keyboard and drag a file or folder from anywhere on your local computer and drop it into the desired my-Ditto folder and vice versa (Windows OS only). Move File/Folder to the Recycle Bin (Delete)  Use the delete key, or Dane-Elec. All rights reserved 2010...
Page 25: My-Ditto Application - Automated File Backup
The operating system will pop up a User Account Control message (Win vista and higher or Macintosh), allow the service to run by clicking Yes or by entering the administrator password. On Win7 and Vista: If you are the computer's administrator: Dane-Elec. All rights reserved 2010...
Page 26: How Do I Choose Files/Folders For Backup
5.4.2 How Do I Choose Files/Folders for Backup? 1. Both computer and my-Ditto should be connected to the same local network. 2. Select the files/folders you wish to backup. 3. Click the backup button located above this view , or Dane-Elec. All rights reserved 2010...
Page 27: How Do I Remove Files/Folders From Backup
Any information regarding the backup appears here, times of the last successful backup, error or problems that occurred. You always know what has been backed up, when was the last time the backup occurred, and in what degree of success. Dane-Elec. All rights reserved 2010...
Page 28: Backup Tab
3. Actions – all actions that occurred on a specific day. Backup Statuses White – backup is not configured. Green – all items backed up. Red – an error had occurred. For more information see ‎ 1 3.5 Backup Troubleshooting page 96. Dane-Elec. All rights reserved 2010...
Page 29: How To Uninstall The Backup Process
Note: The backup utility supports compatible Mac and Windows operating systems installed on Mac and PC platforms only 5.4.6 How to uninstall the backup process*? 1. Go to the Network/Backup tab under the Settings, for more details refer to 5.12 my- Ditto Application – Settings page 37. Dane-Elec. All rights reserved 2010...
Page 30: My-Ditto Application - Music Streaming
Note: Music streaming is supported only on Mac and Windows operating systems. 5.5.2 my-Ditto Application – Play List Make yourself a Play List of your favorite music, or use your entire music library and listen to the music you love anywhere in the world. Dane-Elec. All rights reserved 2010...
Page 31 9. The next song in the list will start after the current song ends. 10. You can navigate in between the songs with the back/forward arrows that are located at the bottom right side of the application. Dane-Elec. All rights reserved 2010...
Page 32: How To Delete A Playlist
Results appear in a separate view entitled Search Results.  Files can be opened directly from the Search Results view. In order to return to the Main view, click on My Files located to the left of the Search  Results. Dane-Elec. All rights reserved 2010...
Page 33: My-Ditto Application - File Transfer View
As an alternative to using your my-Ditto Key at home, office or anywhere in the world, quickly and easily download the desktop client and enjoy the same features and benefits. 5.8.1 How to install? 1. Press the button located on the top menu bar. Desktop client Dane-Elec. All rights reserved 2010...
Page 34: How To Uninstall
4. By default a unique Nickname will be given to the shared folder, you can change it to any name as long as this name is unique to my-Ditto. This Function is not available in case there is no active internal disk in the system (system with only attached external disk). Dane-Elec. All rights reserved 2010...
Page 35: What Else
1. Place your cursor on the existent shared folder and right-click on it; then select “ from the menu list. Share…” 2. A small configuration screen will be displayed. 3. Click on the remove all sharing button. 4. Confirm the action by clicking the OK button. Dane-Elec. All rights reserved 2010...
Page 36: My-Ditto Application - Save To Remote
3. If no choice has been made within 2 minutes the client will disconnect from my- Ditto. In order to reconnect the user will need to choose to “Reconnect” and then re- enter his/her password. Dane-Elec. All rights reserved 2010...
Page 37: My-Ditto Application - Settings
Get and Delete my-Ditto logs: get or delete both Client and my-Ditto logs (Get and Delete my-Ditto logs can be done only by the administrator or master key holder).  System status information: indicates the state of your my-Ditto. Dane-Elec. All rights reserved 2010...
Page 38 Unplug button - ensures the detachment of the external hard drive, refer to 10.3.1 for more information. If there are two internal drives then you can change the disks structure. Note: This will erase all the data! Dane-Elec. All rights reserved 2010...
Page 39 Rename — Changing a User’s Name  Usernames must be between 1-31 characters.  Letters, digits, underscore (_) and hyphen (-).  No spaces.  Letters with accents, for example: é, è, ë, ï are not allowed.  Case insensitive. Dane-Elec. All rights reserved 2010...
Page 40  Keep original username and password. Keep the deactivated user’s private folder. The explanation on how to regain access to my-Ditto can be found in chapter ‎ 7 , Managing my-Ditto Keys, on page 62. Dane-Elec. All rights reserved 2010...
Page 41 Each user can choose to uninstall the backup service from the computer he works on. Note: my-Ditto will stop backing up the computer; any data stored on the private backup folder will remain as it is now. Dane-Elec. All rights reserved 2010...
Page 42 The Administrator can choose to enable/disable the functionality from this page (default = enabled). In case there is no active internal disk in the system there are no default folders that hold the music, videos and photos, so the content will not appear. Dane-Elec. All rights reserved 2010...
Page 43: My-Ditto Application - Advanced Settings
 From my-Ditto settings menu, click on the Advanced button — Administrator Only.  By opening a web browser and typing: http://[my-Ditto’s name] (default: http://myDitto) – from Windows only. Dane-Elec. All rights reserved 2010...
Page 44: Advanced Settings - General
7. Media Server 8. Tools Advanced Settings – General 5.13.1 Displays general information about my-Ditto:  System time, MAC address and Firmware version.  my-Ditto and WORKGROUP names.  my-Ditto’s IP, subnet mask and gateway . Dane-Elec. All rights reserved 2010...
Page 45: Advanced Settings - Date & Time
Sets the correct date and time according to your time zone, ensuring that both the file upload date, and the time stamps are accurate. Parameter Description Select the time zone of the country you live in. my-Ditto will set its Set Time Zone time based on your selection. Dane-Elec. All rights reserved 2010...
Page 46: Advanced Settings - Network
Set the IP address of my-Ditto manually. Parameters Description The DHCP server is used to manage the IP address of a network. If Obtain an IP address you have a live DHCP server in your network and want my-Ditto to Dane-Elec. All rights reserved 2010...
Page 47: Advanced Settings - Print Server
Now, in order to start working with the print server, you should configure your printer on your computer within your local network. To find more information about how to add new printer, go to page 100. Dane-Elec. All rights reserved 2010...
Page 48: Advanced Settings - Bit Torrent
Bit Torrent peer-to-peer file download protocol. This interface allows you to transfer 10 different torrents simultaneously. Make sure to have enough remaining storage capacity to save all downloads. Note: The peer to peer function could consume a large amount of CPU resources. Dane-Elec. All rights reserved 2010...
Page 49 Remove All Removes all BT items from the list. Remove Selected Removes selected BT items from the list. Reset Deselects all selected BT items in the list. Click the <Save> button to save the updated configuration. Dane-Elec. All rights reserved 2010...
Page 50: Advanced Settings - Itunes Server
You can also click the Rescan button to start a scan immediately. The required scan time is dependent on the number of media files stored in the disk. It may take up to several minutes. Click <Save> to save your changes. Dane-Elec. All rights reserved 2010...
Page 51: Advanced Settings - Tools
Checks my-Ditto’s internal hard drive disk(s) for system failure and attempts to correct any identified errors. Note: When my-Ditto is performing the Check & Fix Disk operation, all attempts to access the disk(s) will be rejected, and currently transferring data may be lost. Dane-Elec. All rights reserved 2010...
Page 52 RAID, short for Redundant Array of Independent Disks, is a combination of two or more disks with the aim of providing fault tolerance and improving performance. There are several different levels of RAID, with each one providing a different method of sharing or Dane-Elec. All rights reserved 2010...
Page 53 A RAID 1 array can only be as large as its smallest member disk. Because the data is stored on multiple disks, RAID 1 provides fault tolerance and protection, in addition to performance advantages. Dane-Elec. All rights reserved 2010...
Page 54 By clicking this button the system will partition and format the internal storage automatically. It will create partitions (hidden and Auto Partition & open) and format the drives when selecting either RAID/JBOD Format modes or when used as standalone disk drives Dane-Elec. All rights reserved 2010...
Page 55 Note: When entering RAID/JBOD mode it will take several minutes for the disks to be activated. A completion status indication appears in the Storage Status tab. Storage Status Show the status of all internal hard disk drives and external storage devices. Dane-Elec. All rights reserved 2010...
Page 56 Firmware upgrades will automatically reboot the system after the upgrade process has taken place. 1. Click <Next> to proceed with the firmware upgrade process. 2. Browse to the location where the new firmware file is located and click <Apply>. Dane-Elec. All rights reserved 2010...
Page 57: Reset
Click <Apply> at the bottom right of the screen to save your changes. 5.13.9 Reset Reboot my-Ditto without changing any of its settings. 1. Click <Reboot> at the bottom right of the screen to reboot your device. Dane-Elec. All rights reserved 2010...
Page 58: My-Ditto Application -Mobile Application
5.15 my-Ditto Application - Help Open the official my-Ditto website in the default PC's browser, on the support section. My-Ditto Manuals are in pdf* format * Adobe Reader is required; available for download at http://get.adobe.com/reader Dane-Elec. All rights reserved 2010...
Page 59: Mobile Application
Please refer to ‎ 4 .4.2 Access from a Mobile Device page 15. 6.2 iOS (iPhone/iPod Touch/iPad) 6.2.1 How to Connect 1. Launch the application 2. At the connection screen, input your my-Ditto’s email address and password. 3. Then you can see the files on your my-Ditto. Dane-Elec. All rights reserved 2010...
Page 60: How To Browse A Folder Or Open A File
(Featured). 6.2.3 How to upload photos 1. Click on the camera icon (top right) 2. Select the photo that you want to upload from your album and it will automatically upload it to your my-Ditto. Dane-Elec. All rights reserved 2010...
Page 61: How To Stream Music
2. Click on a MP3 file and it will automatically be streamed 6.3 Android 6.3.1 How to Connect 1. Launch the application 2. At the connection screen, input your my-Ditto’s email address and password. 3. Then you can see the files on your my-Ditto. Dane-Elec. All rights reserved 2010...
Page 62: How To Browse A Folder Or Open A File
1. Click on a folder in order to go inside it or on a file to download and open it. 2. The downloaded file will be opened in the corresponding application. 6.3.3 How to stream music 1. Browse to a music directory 2. Click on a MP3 file and it will automatically be streamed Dane-Elec. All rights reserved 2010...
Page 63: Managing My-Ditto Keys
4. Press and hold the COPY button until a beep is heard (approx. 4 sec.). 5. Wait until you hear two short beeps and the USB1 LED turns off (the USB1 LED will flash briefly before it turns off). Dane-Elec. All rights reserved 2010...
Page 64: Start Using A New Mobile Phone
USB1 LED will flash briefly before it turns off). 6. Remove my-Ditto key, and your previous password has been cleared. 7. When launching the application, you will be asked to type in a new password and confirm it. Dane-Elec. All rights reserved 2010...
Page 65: Solutionb - Remote Password Change
Settings menu and notify the user of the new password. *Typing a different username will create a new user profile with a new private folder, and thus access will not be given to the user’s existing private folder. Dane-Elec. All rights reserved 2010...
Page 66: Lost Master Key
4. Launch my-Ditto application, type your password (old or new) and confirm it. The system will automatically link your username to your existing private folder. Dane-Elec. All rights reserved 2010...
Page 67: System Updates
Please wait until the STATUS LED turns on 8.2 my-Ditto client updates Each client updates its own application. The update message appears if there is an available update and the administrator has upgraded my-Ditto server version. Dane-Elec. All rights reserved 2010...
Page 68: Mandatory Update
Current my-Ditto client version is incompatible with my-Ditto version. The upgrade must take place in order to continue connecting to my-Ditto. 8.2.2 Optional Update This is an optional upgrade. The user can keep working as usual with the current version. Dane-Elec. All rights reserved 2010...
Page 69: Managing My-Ditto Internal Disks
Please wait until two HDD LEDs are lit again. 9.2 my-Ditto with No Internal Disk There are no internal disks attached to my-Ditto. Learn how to install internal hard disk drives in chapter 12, on page 85. Dane-Elec. All rights reserved 2010...
Page 70: My-Ditto With One Internal Disk - Not Ready For Use
There is one internal disk which is installed in my-Ditto, but has not yet been activated. In order to activate the disk, run my-Ditto application and follow the steps shown in the wizard (administrator only). The wizard will appear when you start my-Ditto application. Dane-Elec. All rights reserved 2010...
Page 71 Activating the disk will cause the data on the hard disk to be erased. If you do not want to lose the information stored on the hard disk, please install a different hard disk (see chapter12, on page 85). Dane-Elec. All rights reserved 2010...
Page 72 While the activation takes place, both HDD LEDs will blink and you will be unable to operate my-Ditto. When the process is complete, the new disk state will appear in the hard disk information, and you can begin working with my-Ditto. Dane-Elec. All rights reserved 2010...
Page 73: My-Ditto With Two Internal Disks, One Of Which Is Not Ready For Use
There are two internal disks attached to my-Ditto, but one of them has not yet been activated. In order to activate the disk, run my-Ditto application and follow the steps explained by the wizard (administrator only). The wizard will appear when you start my-Ditto application. Dane-Elec. All rights reserved 2010...
Page 74 JBOD – Makes the disk drives appear to be a single one. This is accomplished by combining the disk drives into one larger volume. For more information about disk structure at Advanced Settings – Tools, please see section ‎ 5 .13.8, under “Storage Structure,” on page 521. Dane-Elec. All rights reserved 2010...
Page 75 85), or backup the data. Changing the disk mode will take time, depending on the hard disk capacity. While the disk mode is changing, both HDD LEDs will blink and you will be unable to operate my-Ditto. Dane-Elec. All rights reserved 2010...
Page 76: My-Ditto With Two Internal Disks, Both Are Not Ready For Use
There are two internal disks which are attached to my-Ditto, and both of them have not yet been activated. In order to activate the disks, run my-Ditto application and follow the steps as shown in the wizard (administrator only). Dane-Elec. All rights reserved 2010...
Page 77 JBOD – Makes the disk drives appear to be a single one. This is accomplished by combining the disk drives into one larger volume. For more information about disk structure at Advanced Settings – Tools, please see section ‎ 5 .13.8, under “Storage Structure,” on page 51. Dane-Elec. All rights reserved 2010...
Page 78 Changing the disk mode will take time, depending on the hard disk capacity. While the disk mode is changing, both HDD LEDs will blink and you will be unable to operate my-Ditto. Dane-Elec. All rights reserved 2010...
Page 79: Raid Error
The disks mode is set to RAID 0 /RAID 1/ JBOD and one of the disks is faulty. In a few steps, the administrator will be able to fix the error. The wizard will appear when my-Ditto detects the error. Dane-Elec. All rights reserved 2010...
Page 80 Please click the FIX RAID button. If the disk mode is RAID 1, the data will be restored from the undamaged disk. In other cases, the data will be lost, as the other disk modes do not provide fault tolerance. Dane-Elec. All rights reserved 2010...
Page 81: Changing The Raid Mode
If you would like to change the disk mode, simply go to the Disks tab under the Settings and chose a new disk structure. Find more information about disk structures at Advanced Settings – Tools, please see section ‎ 5 .13.8, under “Storage Structure,” on page 51. Dane-Elec. All rights reserved 2010...
Page 82: Managing External Usb Storage Devices
2. Wait until the USB2 LED is illuminated. 3. Press the COPY button located on the front panel for 5 seconds, until a beep is heard. 4. The USB2 LED will begin flashing slowly, indicating that the files are being transferred. Dane-Elec. All rights reserved 2010...
Page 83: Connect External Hard Drive
5. The external hard disk drive also appears as a Folder Share in your local network under my-Ditto’s directory. Note: Make sure the external USB hard disk drive is connected to its power source before connecting it to my-Ditto. Dane-Elec. All rights reserved 2010...
Page 84: To Disconnect The External Hard Drive
2. Press on the “unplug” button Wait until the USB2 LED will turn off and the following message will appear: Disconnect the external hard disk drive from myDitto’s USB2 port located on the rear panel. Dane-Elec. All rights reserved 2010...
Page 85: My-Ditto As A Multimedia Hub
1. Check that my-Ditto is connected to your home or office’s local network and is turned on. In case there is no active internal disk in the system there are no default folders that hold the music, videos and photos, so the content will not appear. Dane-Elec. All rights reserved 2010...
Page 86: Itunes
Universal Plug and Play is the most commonly supported and basic standard; it is incorporated into the majority of devices. DLNA DLNA is a common standards organization for digital media. To learn more about how DLNA works, visit: http://www.dlna.org/ Dane-Elec. All rights reserved 2010...
Page 87: Installing Hard Disk Drives
2. Remove the disk tray from my-Ditto. 3. Place your hard disk drive inside the tray and fix it securely using screws. 4. Slide the disk tray with the hard disk drive back into its bay. Dane-Elec. All rights reserved 2010...
Page 88 User Manual Important! Newly installed hard disk drives must be activated before first use. A wizard at my-Ditto application will instruct you through the activation steps (Administrator only). Dane-Elec. All rights reserved 2010...
Page 89: Troubleshooting
To reset my-Ditto’s configuration you may need to restore my-Ditto to defaults. To restore your units to defaults, please see ‎ 1 3.6 Restore to factory settings page99. Dane-Elec. All rights reserved 2010...
Page 90: Client Message - On Pcs
I am unable to access private folders using proper credentials (but able to access my-Ditto public folder). Solution: On Windows XP, go to: Tools  Disconnect Network Drive  select \\myDitto… and click ok. Now attempt to connect to the Private folders and Windows should accept a new password.
Page 91 The second way would be to open your default web browser manually. Once loaded you can type http://myDitto or the IP address of myDitto, ie, http://192.168.2.5. The IP address will be the one that is assigned by your router or gateway unless manually specified in my-Ditto Advanced Settings pages.
Page 92: Client Message - On Mobile Devices
1. Go to the app store on your iPhone/iPad or to the market (android). 2. Update myDitto application (if available) Case: The following message appears-"Unrecognized email address - Please verify that your email address was registered using a desktop client and approved by clicking the link from the email message received."...
Page 93: Led Troubleshooting
"A new password is required for the current secret key. Please use the desktop client. Application will terminate!" Solution: There is no password set for the user. Please run myDitto desktop application and enter a new password. Case: The following message appears-"my-Ditto is busy". Solution: my-Ditto is being accessed by the maximum number of users.
Page 94 Check that my-Ditto is not blocked by any firewall, network switch or router. Case: USB 1/2 LED is off - USB key/Device has not been recognized. Solution: 1. Remove the USB key/device. 2. Wait a few minutes and plug in the USB key/device again. Case: Dane-Elec. All rights reserved 2010...
Page 95 HDD1/2 LED is off - Hard disk drive has not been detected. Solution: Properly connect the hard drive to its bay. If problem persists, it might be that either the hard drive disk or the bay connector is damaged. Dane-Elec. All rights reserved 2010...
Page 96: Backup Troubleshooting
Note: If you’re my-Ditto have 2 HDD in separate mode, backed up content will appear under Disk1. You may need to offload data onto Disk2 in order to free up space on Disk1. Case: I/O error. Dane-Elec. All rights reserved 2010...
Page 97 2. Place your cursor on a selected file or folder and right-click on it; Select the Remove from backup function from the menu list. Case: Backup has not been configured. Dane-Elec. All rights reserved 2010...
Page 98 Note: if your my-Ditto has 2 HDD in separate mode, backed up content will appear under your my-Ditto private folder on Disk1. Case: Backup error. Solution: An error occurred. Automatically my-Ditto will try again during the next few hours to complete the backup. Dane-Elec. All rights reserved 2010...
Page 99: Restore To Factory Settings
Reset my-Ditto by pressing both the COPY and the RELEASE buttons simultaneously for approx. 20 seconds. After 2 seconds. A beep sound should be heard; continue pressing until a second beep sound is heard then release. …BEEP Dane-Elec. All rights reserved 2010...
Page 100: Appendix
This feature is available under windows OS only. 1. Run the client as usual 2. At the bottom of the screen an error message will appear 3. Click on the ‘Edit Proxy’ button 4. Default proxy definition will appear Dane-Elec. All rights reserved 2010...
Page 102 7. Now check the ‘Use this proxy’ box 8. my-Ditto will try, from now on, to connect using that proxy. If you like my-Ditto NOT to use this definition Go to Settings-> Proxy and uncheck the ‘Use this proxy’ box. Dane-Elec. All rights reserved 2010...
Page 104 User Manual 10. If you are connecting with the same key from other location (not the same one as the my-Ditto connect to) and you don’t need the proxy you will get this screen Dane-Elec. All rights reserved 2010...
Page 106: How To Connect To My-Ditto Print Server From A Computer
14.2 How to connect to my-Ditto Print Server from a Computer 14.2.1 Win 7: 1. Go to start menu, Devices and printers 2. Click on "add a printer" 3. Click on "add a local printer" Dane-Elec. All rights reserved 2010...
Page 107 User Manual 4. Choose the "Create a new port" option. At the type of port choose : Standard TCP/IP Port 5. Search for my-Ditto IP address in “Settings” “Network/Backup” Dane-Elec. All rights reserved 2010...
Page 109 User Manual 8. Check to Custom option and click on the "settings" button 9. Choose the protocol to LPR, enter the Queue name to lpt1 and enable the SNMP option Dane-Elec. All rights reserved 2010...
Page 111: Mac 10.5. Xos
User Manual 12. That's it!! You can start send printing jobs to the printer. 14.2.2 Mac 10.5.x OS: 1. Enter the system preferences 2. Go to “Print & Fax” Dane-Elec. All rights reserved 2010...
Page 112 Queue: Set the queue name to lpt1. Name: You can select a name for the printer. Location: You can enter the location of the printer. Printer Using: Select the printer model that is attached to myDitto. Dane-Elec. All rights reserved 2010...
Page 113: Ubuntu 10.4 Lts
6. That's it! You can start send printing jobs to the printer.  You can get myDitto’s IP Address from the General tab under the Advanced Settings. Find more information about myDitto’s IP Address at Advanced Settings, in section 5.13, Advanced Settings–...
Page 115 B - Limited Warranty Dane-Elec warrants that the Product, in the course of its normal use, will be free from defects in material and workmanship for a period of 1 (one) year, unless otherwise required by law, and will conform to Dane-Elec’s specification.

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