Canon imageFORMULA DR-G2140 Service Manual page 24

F. Service Limitations
The CarePAK covers defects encountered in normal use of the Product, and does not cover the following:
Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, neglect,
alteration, electric current fluctuation or accident; improper use, including failure to follow operating,
maintenance or environmental instructions prescribed in the Manual; use of the Product with non-compatible
computers, peripheral equipment or software; or repair performed by other than a service representative
qualified by CUSA.
Service necessitated by the use of parts or supplies (other than those distributed by CUSA) which damage
the Product or which cause abnormally frequent service calls or service problems.
Service of the Product if it has been modified or altered in any way (including any alteration or removal of
serial numbers or identification marks).
Service, repair or replacement of any covers, lids, or trim parts, or any consumable items, including without
limitation, ink cartridges, ink tanks and printheads.
Preventive maintenance.
Service, repair or replacement of accessories or options for the Product, or of any equipment or software not
distributed by Canon which may be used with, or be connected to, the Product.
Service, repair, or replacement of any Product purchased or used outside of the United States.
G. Limitation of Liability
NEITHER CUSA NOR ANY SERVICE PROVIDER OR ASF SHALL BE LIABLE FOR PERSONAL INJURY
OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF
CUSA OR ANY SERVICE PROVIDER OR ASF), LOSS OF REVENUE OR PROFIT, FAILURE TO
REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR
SERVICES, LOSS OR CORRUPTION OF DATA, STORAGE CHARGES OR OTHER SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE
THE PRODUCT OR ANY COMPONENT THEREOF, REGARDLESS OF THE LEGAL THEORY ON WHICH
THE CLAIM IS BASED AND EVEN IF CUSA OR ANY SERVICE PROVIDER OR ASF HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
AGAINST CUSA OR ANY SERVICE PROVIDER OR ASF BE GREATER IN AMOUNT THAN THE
PURCHASE PRICE OF THE PRODUCT SOLD BY CUSA AND CAUSING THE ALLEGED DAMAGE.
WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE
OR INJURY TO PERSONS AND PROPERTY OWNED BY YOU OR OTHERS, ARISING OUT OF USE OR
POSSESSION OF ANY PRODUCT SOLD BY CUSA NOT CAUSED SOLELY AND DIRECTLY BY THE
NEGLIGENCE OF CUSA OR ANY SERVICE PROVIDER OR ASF.
PURCHASE OF THE CAREPAK DOES NOT ASSURE UNINTERRUPTED OPERATION AND USE OF
THE PRODUCT FOR ANY MATERIAL BREACH OF THIS PLAN BY CUSA OR ANY SERVICE
PROVIDER, OR ASF, YOUR REMEDY AND THE LIABILITY OF CUSA OR ANY SERVICE PROVIDER OR
ASF SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE PAID FOR THE PLAN.
Ability to Cancel and Right to Refund
You may cancel the CarePAK for a full refund within thirty (30) days of the original date of purchase of the
CarePAK if you have made no service claims. To cancel, send a written notice of cancellation, which
includes your name, address, daytime phone number, your CarePAK Label, with a copy of your original
CarePAK Certificate of Registration to Canon at Canon CarePAK Extended Service Plan, 4 Jenner, Suite
150, Irvine, California, 92618-3809.
H. Alternative Dispute Resolution
There is no informal dispute settlement process established under this CarePAK.
1. Other: Insurance
IN UTAH ONLY:
reimbursement insurance policy. SHOULD CUSA FAIL TO PROVIDE SERVICE ON ANY CLAIM WITHIN
SIXTY (60) DAYS AFTER PROOF OF LOSS HAS BEEN FILED, YOU ARE ENTITLED TO MAKE A CLAIM
DIRECTLY AGAINST THE FOLLOWING INSURANCE COMPANY:
Sompo Japan Insurance Company of America
Two World Financial Center
225 Liberty Street
New York, NY 10281-1058
Coverage afforded under the Plan is not guaranteed by the Utah Property and Casualty Guaranty
Association
imageFORMULA DR-G2140 / DR-G2110 Service Guide
Obligations of CUSA under the CarePAK are guaranteed under a service contract
imageFORMULA DR-G2140/DR-G2110 Service Guide
NOR SHALL RECOVERY OF ANY KIND
YOU ACKNOWLEDGE THAT
October 2018
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