ray FACE User Manual page 84

RAYFace Appendix B. Messages
Message
Wrong update file has
been loaded.
A problem occurred
while updating
firmware.
This firmware
version is
compatible with
RAYFace software.
This binary file is not
intended for capturing
on the RAYFace.
Unable to connect to
device.
Invalid network
address format.
The IP address
entered conflicts with
other devices.
Unable to get
address from DHCP
server.
The default gateway is
not on the network
segment (Subnet)
defined in the
address and subnet
mask.
Cause
There is a problem with
the firmware binary file.
An error occurred while
updating firmware.
file The selected firmware
not binary file is not the
the version supported
RAYFace.
The selected file is not
RAYFace
binary file.
The IP setting has been
changed or the network
cable is disconnected.
The IP address, netmask
and gateway
format is incorrect.
The IP address specified
as static IP is being used
on another device.
IP There is no DHCP server
accessible
RAYFace.
The gateway is not on
the same network as the
IP
IP address.
Retry to update the firmware.
If the same error message appears,
download the firmware binary file again.
Restart the device.
If the problem persists even after restart,
contact your sales representative.
Select the firmware binary file of the
by version supported by RAYFace.
Select the proper firmware binary file of
firmware
RAYFace.
Check the network cable connection and
IP settings.
Set a correct IP address, netmask, and
address
gateway address format.
Change the IP address.
Check the network connection and make
from
sure it is connected to the DHCP server.
The IP address and gateway must be on
the same network defined by the
netmask.
Check the network configuration.
84
Guide