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Installation / Operation Manual

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Summary of Contents for WaterSoft SIDEWINDR SW10

  • Page 1 Installation / Operation Manual...
  • Page 2 ABOUT YOUR SYSTEM The Sidewindr uses the air we breath to naturally reduce the effects of Iron, Manganese and Sulfur Gas. By introducing oxygen to the water, contaminants chemically change to a physical particle that can be mechanically filtered out of this water. This natural process called Oxidation, is usually accomplished in other systems by using chemicals such as chlorine or potassium permanganate.
  • Page 3: Table Of Contents

    General Specifications................... Page 4 Valve Mounting Instructions................Page 5 Installation Requirements................Page 6 Set Up Utilizing Bluetooth App ..............Page 10 Set Up Using Buttons and Display on Valve..........Page 13 Master Programming..................Page 16 Control Valve Power Assembly..............Page 17 Valve Body Assembly..................
  • Page 4: General Specifications

    Specifications General Specifications SW10 SW13 Smart Blend Media Capacity (cu ft) 1.5 cu. ft. 2.5 cu. ft. Mineral Tank Size 10 x 54 13 x 54 Service Flow Rate - Continuous (gpm) Service Flow Rate - Intermittent (gpm) Backwash Flow Rate (gpm) Gallons Used / Backwash Space Required (D x W x H) 10 x 21 x 61...
  • Page 5: Valve Mounting Instructions

    Valve Mounting Instructions 1. Connect the “in and out” plumbing connections loosely. Use caution with lubricated O-rings. 2. Attach the mounting screw in the bottom before completely tightening the plumbing connections. 3. Attach air-intake tubing to push-lock elbow on side of control valve.
  • Page 6: Installation Requirements

    Installation Installation Requirements Make sure you have level floor position ahead of piping into water heater. Unit must be installed at least 10 feet ahead of the inlet to a water heater to prevent damage due to back-up hot water. DO NOT install the unit in an area of direct sunlight or where freezing temperatures may occur! Locate the unit near an unswitched, 120 volt / 60 Hz grounded electrical outlet.
  • Page 7 Installation Installation Procedure - Water Supply Connection and Bypass Valve - To allow for filter servicing, swimming pool filling or lawn sprinkling, a manual Bypass Valve has been in- stalled at the factory. The Bypass allows raw water to be manually routed around the filter. 1.
  • Page 8 Installation - Electrical Connection - Connect the power cord and plug power supply into a 115 volt / 60 Hz receptacle. Note : Do not plug into an outlet controlled by a wall switch or pull chain that could inadvertently be turned Electronic Connections P = Power Supply - Input Jack OUTPUT JACKS...
  • Page 9 Installation - Final Checkout - 1. Be certain that the bypass valve is in Service position and main valve is completely on. 2. Check electrical supply to be certain the cord is connected to an uninterrupted 115 volt outlet. 3. Be certain to REGISTER YOUR PRODUCT online at www.watersoftinc.com 4.
  • Page 10: Set Up Utilizing Bluetooth App

    Utilizing Bluetooth Control For simplified set up and control, please install the Legacy View on a compatible Bluetooth 4.0+ enabled smart phone or tablet. 1. Download and install the Legacy View app from the Google Play Store, Apple App Store 2.
  • Page 11 Set Up Utilizing Bluetooth App Change Time of Day (Press “SET” to set time automatically based on device). For Filters: Set Backwash Frequency This sets the amount of day between backwash cycles Set Regeneration Time Example: For 2a.m., just type 2, choose a.m., and press ‘OK’ Note: If you have a filter and a softener the valves should be set to re generate at different times.
  • Page 12 Set Up Utilizing Bluetooth App Status and History From the Status and History, all items in ORANGE can be reset. Pressing this icon will show a list of the data that is in the graph. Touch any graph to enlarge and see details.
  • Page 13: Set Up Using Buttons And Display On Valve

    Set Up Using Buttons and Display on Valve Setting Up and Controlling the System Using the Buttons on the Valve Main Menu 12:00 1. To enter Main Menu, press the Menu/Enter button. (Time of Day will flash) 2. To set the Time of Day, press the Set/Change button. (First digit will flash) Example [12:00] To change digit value, press the Set/Change button.
  • Page 14 Set Up Using Buttons and Display on Valve Normal Operation 1. Home Display a. Alternates between the display of Time of Day and Number of Days until the Next Backwash. - Days Remaining until the Next Backwash will count down from the entered value until it reaches 1 day remaining.
  • Page 15 Set Up Using Buttons and Display on Valve Sidewindr Backwash Cycle Step Explanations Step 1: Air Release Step -For approximately 6 minutes, Non-adjustable This position slowly opens the treatment tank to the drain. This allows air in the top of the tank to be gently released out the drain.
  • Page 16: Master Programming

    Master Programming Mode Master Programming Mode To enter Master Programming Mode, press and hold both buttons for 5 seconds. Note: All Master Programming functions have been preset at the factory. Unless a change is desired, it is NOT nec essary to enter Master Programming Mode. 1.
  • Page 17: Control Valve Power Assembly

    Control Valve Powerhead Assembly LETTERS IN DIAGRAM REPRESENT WIRING CONNECTIONS...
  • Page 18 Control Valve Powerhead Assembly DESCRIPTION PART NO. Powerhead Assy. 22010X100 Circuit Board Assy. 22015X101 Encoder 20001X124 Front Plate 20001X004 Encoder Wheel 20001X007 Main Gear 21001X120 Power Supply 20001X125 Back Plate 20001X005 Lower Front Base For Cover 20111X002 Legacy View Motor Assy. 20016X006 Lower Back Base For Cover 20111X003...
  • Page 19: Valve Body Assembly

    Sidewindr Valve Body Assembly AIR INJECTION ASSEMBLY (Located near base of tank) To Air Injection Assembly...
  • Page 20 Sidewindr Valve Body Assembly DESCRIPTION PART NO. Piston Assembly Final Rinse 20009X231 10-24 X 3/4” Screw SST 20001X001 Seal and Spacer Kit 20561X253 End Spacer 20001X234 Flow Control Button 5.0 GPM 20251X272 Flow Control Button 7.0 GPM 20251X273 DLFC Housing 20017X251 Drain Line Hose Barb 90 °...
  • Page 21: Tank Assembly

    Tank Assembly 20015X 33012X 31054X 31354X To Injector Cap 20015X 33000X 20015X 20015X 20015X 20015X GA-Q06 4A/B 57005X GA-R06 20017X 20018X 57005X 70000X 70000X 20015X 02105 20015X 20015X 20015X 20015X 20561X 20001X 20015X 506606 GA-S06 20009X 20015X 20015X 20015X BG20 BG50 SB75 ASB1...
  • Page 22 Tank Assembly DESCRIPTION PART NO. Tank Cap 20015X044 Tank Distributor Tube (per foot) 33012X001 10” Black Tank 31054X000 13” Black Tank 31354X000 10” Zip Tie (large zip tie) 20015X036 13" Zip Tie (large zip tie) 20015X036 Tank Bracket 20015X011 Basket 33000X000 Tank Adapter 20015X008...
  • Page 23: Bypass Assembly

    Bypass Assembly DESCRIPTION PART NO. D15 Bypass (included with all units) 20017X283 1” NPT Elbow Set (included with all units) 20017X284 1” Female Straight Slip Set (optional) 20017X288 1” NPT Straight Set (optional) 20017X289 3/4” NPT Straight Set (optional) 20017X307 1”...
  • Page 24: Service Instructions

    Service Instructions / Instructional Videos Available at www.watersoftin.com General Preliminary Instructions PERFORM BEFORE ALL SERVICING OPERATIONS 1. Turn off water supply to conditioner. -If the conditioner installation has a “three valve” bypass system, first open the valve in the by pass line, then close the valves at the conditioner inlet and outlet.
  • Page 25 Service Instructions / Instructional Videos Available at www.watersoftinc.com To Replace Meter 1. Follow steps A1 - A3 2. Unplug meter cable from front of circuit board. 3. Unscrew meter assembly nut from valve body. 4. Remove meter from valve body and clean or replace as necessary. 5.
  • Page 26: Troubleshooting

    Troubleshooting Guide SYMPTOM PROBABLE CAUSE CORRECTION Power supply plugged into Connect to constant power source intermittent or dead power source 1. Fails to Regenerate Improper control valve Reset program settings Automatically programming Defective power supply Replace power supply Defective Drive motor Replace motor 2.
  • Page 27: Error Codes

    Error Codes Control Valve Error Code Diagnosis Under normal operating conditions, when your control valve is in the “in service” position, the display should alternate between the current time of day and the number of days remaining (for filters and time clock softeners) or gallons remaining (for metered softeners) until the next regeneration.
  • Page 28 Error Codes No Display If your display is blank, there is no power going to the circuit board due to one of the following factors: • The electrical outlet is not powered or is switched off • The power cable has come unplugged from the circuit board •...
  • Page 29: Warranty

    THE PRODUCT. IN NO CASE SHALL WATERSOFT OR SELLER BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONTINGENT OR WATERSOFT will at its option either make repairs to correct any CONSEQUENTIAL DAMAGES. Special, incidental, contingent and defect in material or workmanship or supply and ship either new or consequential damages for which WATERSOFT is not liable include, used replacement parts or products.
  • Page 31 710 Orange Street, Ashland, OH 44805 PH 419.289.1500 FAX 419.289.1515 www.watersoftinc.com 0423TV...

This manual is also suitable for:

Sidewindr sw13Sidewindr sw10sSidewindr sw13s

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