en Troubleshooting
Troubleshooting
17 Troubleshooting
Troubleshooting
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
Only use genuine spare parts when repairing the appliance.
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If the power cord of this appliance is damaged, it must be replaced by the
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manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
The display goes out
and
Start / Reload
flashes.
"E:36 / -10"
"E:36 / -25 / -26"
50
Cause and troubleshooting
Energy-saving mode is active
Press any button.
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a The symbol lights up again.
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
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Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
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not kinked or trapped.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 45
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The water outlet hose is connected too high.
Install the water outlet hose at a maximum height of
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1 metre.
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
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softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
Reduce the amount of detergent for the next wash-
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ing cycle with the same load.
Unapproved extension installed on the water drain
hose.
Remove any unapproved extensions from the water
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hose. Connecting the appliance
Drain pump is blocked.
→ "Cleaning the drain pump", Page 45
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The water pressure is low.
No remedial action possible.
The filters in the water inflow are blocked.
Clean the filters in the water inflow → Page 47.
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