7 Customer inquiries
Contact SAMSON's After-sales Service department for support when malfunctions or defects
arise.
E-mail address: aftersalesservice@samson.de
The addresses of SAMSON AG, its subsidiaries, representatives and service facilities world-
wide can be found on the SAMSON website (u www.samson.de), in all SAMSON product
catalogs or on the back of these Mounting and Operating Instructions.
To assist diagnosis and in case of an unclear mounting situation, specify the following details:
− Type and nominal size of the valve
− Model number with index
− Upstream and downstream pressure
− Temperature and process medium
− Min. and max. flow rate
− Is a strainer installed?
− Installation drawing showing the exact location of the regulator and all the additionally
installed components (shut-off valves, pressure gauge, etc.)
8 Dimensions
Type 2412 Valve
Type 41-23
Universal Pressure
Reducing Valve
Type 2413
Diaphragm Actuator
Fig. 5: Dimensions
EB 2512 EN
L
H3
H1
H
ØD
Customer inquiries
Type 2413
Metal Bellows
Actuator
H
15