Warranty - Napoleon BI 32 Owner's Manual

Warranty

NAPOLEON LIMITED LIFETIME WARRANTY
FOR PRESTIGE
AND BUILT-IN SERIES MODELS
Napoleon products are designed with superior components and materials and are as-
sembled by trained craftsmen who take great pride in their work. The burner and
valve assembly are leak tested and test-fi red at a quality test station. This grill has
been thoroughly inspected by a qualifi ed technician before packaging and shipping to
ensure that you, the customer, receive the quality product you expect from Napoleon.
Thank you for purchasing a Napoleon product. Napoleon (Wolf Steel Ltd, Barrie, ON,
Canada) warrants that the components in your new Napoleon product will be free from
defects in material and workmanship from the date of purchase, for a period of 15 years.
Hood ................................................................................................................................................... Lifetime
Stainless Steel Lid ................................................................................................................................. Lifetime
Porcelain Enamel Lid ............................................................................................................................. Lifetime
Aluminum Castings ................................................................................................................................ Lifetime
Stainless Steel Cooking Grids .................................................................................................................. Lifetime
Stainless Steel Tube Burners ................................................................................................................... Lifetime
Stainless Steel Sear Plates .................................................................................................................... 15 Years
Porcelain Enamel Cast Iron Grids ............................................................................................................ 15 Years
Stainless Steel Infrared Rotisserie .......................................................................................................... 15 Years
Infrared Bottom/Side Burner .................................................................................................................. 15 Years
All Other Parts ..................................................................................................................................... 15 Years
CONDITIONS AND LIMITATIONS:
This Limited Warranty creates a warranty period as specifi ed in the aforementioned table, for products purchased through an authorized
Napoleon dealer, and entitles the original purchaser (or gift recipient in the case where a new product is given as a gift) to the specifi ed coverage in
respect of any component replaced within the warranty period, either by Napoleon or an authorized Napoleon dealer, to replace a component of
such product that has failed in normal private use as a result of a manufacturing defect. This warranty does not cover accessories or bonus items.
For greater certainty, "normal private use" of a product means that the product: has been installed (where applicable) by a licensed, authorized
service technician or contractor, in accordance with the installation instructions included with the product and all local and national building and
fi re codes; has been properly cleaned and maintained according the to the instructions; and has not been used as a communal amenity or in
a commercial application. In the case of use in communal or commercial applications (where approved), the warranty is reduced to a period
of two (2) years.
Similarly, "failure" does not include: damage caused by over-fi ring, blow outs caused by environmental conditions such as strong winds or inad-
equate ventilation, scratches, dents, corrosion, deterioration of painted and plated fi nishes, discoloration caused by heat, abrasive or chemical
cleaners or UV exposure, chipping of porcelain enameled parts, or damages caused by misuse, accident, hail, grease fi res, lack of cleaning
and maintenance, hostile environments such as salt or chlorine, alterations, abuse, neglect or parts installed from other manufacturers. If you
live in a coastal area, or have your product located near a pool or hot tub, maintenance includes regular washing and rinsing of the exterior
surfaces as outlined in the accompanying owner's manual, in order to prevent surface corrosion. Should deterioration of parts occur to the
degree of non-performance (rusted through or burnt through) within the duration of the warranted coverage, a replacement part will be provided.
Parts replaced under this warranty are warranted only for the balance of the period specifi ed in the aforementioned table.
The replacement component is the sole responsibility of Napoleon defi ned by this warranty; in no event will Napoleon be responsible for installa-
tion, labor or any other costs or expenses related to the re-installation of a warranted part, for any incidental, consequential or indirect damages,
or for any handling and transportation charges or export duties.
Napoleon.com | BUILT-IN Series
, PRESTIGE PRO
® ™
PARTS FOR 15 YEARS +
LIFETIME MAJOR COMPONENTS
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Warranty |