Stoltzen HuddleBox Manual

Stoltzen HuddleBox Manual

All-in-one meeting room switcher with usb-c & usb hub

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HuddleBox
All Rights Reserved
Version: HuddleBox_2023V1.13

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Summary of Contents for Stoltzen HuddleBox

  • Page 1 HuddleBox All Rights Reserved Version: HuddleBox_2023V1.13...
  • Page 2 All-in-one Meeting Room Switcher with USB-C & USB Hub Preface Read this user manual carefully before using the product. Pictures shown in this manual are for reference only. Different models and specifications are subject to real product. This manual is only for operation instruction, please contact the local distributor for maintenance assistance.
  • Page 3 All-in-one Meeting Room Switcher with USB-C & USB Hub SAFETY PRECAUTIONS To ensure the best from the product, please read all instructions carefully before using the device. Save this manual for further reference. Unpack the equipment carefully and save the original box and packing material for possible future shipment.
  • Page 4: Table Of Contents

    All-in-one Meeting Room Switcher with USB-C & USB Hub Table of Contents 1. Product Introduction ......................5 1.1. Features ........................5 1.2. Package List ......................5 2. Specification ........................6 3. Panel Description ........................ 8 3.1. Rear Panel ........................ 8 3.2.
  • Page 5: Product Introduction

    All-in-one Meeting Room Switcher with USB-C & USB Hub 1. Product Introduction The HuddleBox is a dedicated professional all-in-one meeting room switcher with USB- C & USB Hub for video conference. It’s an HDMI2.0 4x2 Matrix Switcher, features USB-C connectivity for a simplified...
  • Page 6: Specification

    All-in-one Meeting Room Switcher with USB-C & USB Hub 2. Specification Video Input Video Input 2 x HDMI, 2 x USB-C Video Input Connector Type-A female HDMI, Type-C USB 3.2 HDMI: Up to 4K@60Hz 4:4:4 8bit Video input Video Resolution USB-C: Up to 4K@30Hz, DP1.2 MST function Video Output Video Output...
  • Page 7 All-in-one Meeting Room Switcher with USB-C & USB Hub Operation Temperature -5°C ~ +55°C Storage Temperature -25°C ~ +70°C Relative Humidity 10%-90% Input: AC 100~240V, 50/60Hz; Output: 20V DC 5.0A, External Power Supply 100Watt Power Consumption 85W (Max) Dimension (W*H*D) 260 mm x 25mm x 155mm Net Weight 0.95 KG...
  • Page 8: Panel Description

    2 x Type-A HDMI2.0 ports to connect HDMI displays. OUTPUT 1 x 5-pin balanced de-embedded audio. RS232 1 x 3-pin terminal block for RS232 control TCP/IP 1 x RJ45 connector for TCP/IP control. Connects to STOLTZEN 100W USB-C power supply, Type-C (PD) ST-PD100W...
  • Page 9: Front Panel

    All-in-one Meeting Room Switcher with USB-C & USB Hub 3.2. Front Panel Name & Description Remark USB DEVICE 4 x USB-A, supports USB3.2 1 x Power LED, the LED illuminates green when it is Power LED indicator powered on. 1-4: Four input LEDs, one of which illuminates blue to indicate which source is selected for output 1 OUTPUT 1 Auto LED: Illuminates blue in auto switching mode.
  • Page 10: System Connection

    All-in-one Meeting Room Switcher with USB-C & USB Hub 4. System Connection 4.1. Usage Precaution Make sure all components and accessories are included before installation.  The system should be installed in a clean environment with proper temperature and  humidity.
  • Page 11: Button Control

    All-in-one Meeting Room Switcher with USB-C & USB Hub 5. Button Control 5.1. Manual Switching When the switcher is in manual switching mode, the AUTO button LED goes out. Please follow the below steps to switch input source to output channel. Press the “Manual Toggle”...
  • Page 12: Video Switching Setting

    All-in-one Meeting Room Switcher with USB-C & USB Hub 6.1. Video Switching Setting 6.1.1. Conference Mode Auto HDMI Inputs will have one screen each • USB-C have extended desktop and priority above the HDMI inputs. • HDMI1 & HDMI2 are allocated to each output, when USB-C Connects it uses MST to take over both outputs, working as a BOYD solution for two screens.
  • Page 13: Manual Mode

    No auto switching  The correct setting to use when you have a 3 party control system. All major systems can control HuddleBox via LAN or RS232. 6.1.3. Mirror Mode The latest source connected will be routed to both ...
  • Page 14: Matrix Mode

    All-in-one Meeting Room Switcher with USB-C & USB Hub 6.1.4. Matrix Mode 1 source – Duplicate • 2 sources - Matrix • To use the switcher with 4 inputs that has equal priority towards the 2 displays. When only 1 source is connected it will be duplicated to both screens to prevent having black screens when the system is in use.
  • Page 15: Audio Control Setting

    All-in-one Meeting Room Switcher with USB-C & USB Hub 6.2. Audio Control Setting  Set the de-embedded audio output from output1 or output2 or none. 6.3. Configuration 6.3.1. EDID Setting...
  • Page 16 All-in-one Meeting Room Switcher with USB-C & USB Hub  Copy the EDID from Output 1 or Output 2 or select built-in 8 EDID for the selected input source.  Upload user-defined EDID by the below steps: Step 1: Prepare the EDID file (.bin) on the control PC. Step 2: Select the User-defined.
  • Page 17: Down-Scaling Setting

    All-in-one Meeting Room Switcher with USB-C & USB Hub 6.3.2. Down-scaling Setting  To enable or disable the down-scaling function on output 1. 6.3.3. Working Status Setting  Power on the device  Set the device at “Standby” mode at a selected time, from 0-30 minutes...
  • Page 18: Cec Control Setting

    All-in-one Meeting Room Switcher with USB-C & USB Hub 6.4. CEC Control Setting If the input source devices and display devices support CEC, they can be controlled by the below control button. 6.4.1. Source Control  Select the input source which needs to be controlled, and then press the Function buttons.
  • Page 19: User-Defined

    All-in-one Meeting Room Switcher with USB-C & USB Hub automatically at a setting time, from one minute to 30 minutes. 6.4.3. User-defined The switcher also provides user-defined CEC functions, the CEC command can be edited and saved in the Trigger box. ...
  • Page 20: Usb Host Setting

    All-in-one Meeting Room Switcher with USB-C & USB Hub 6.5. USB HOST Setting  Set the USB HOST for “Auto Switch”, “Follow the outputs” or “Manual” status. 6.6. Network Setting  Static IP or Dynamic Host Configuration Protocol (DHCP).  Modify the static IP Address, Subnet Mask, and Gateway.
  • Page 21: Access Setting

    All-in-one Meeting Room Switcher with USB-C & USB Hub 6.7. Access Setting  Change the password  Firmware upgrade (check the details on Page 28)
  • Page 22: Rs232 Control

    7. RS232 & LAN Control RS232 The HuddleBox has an added feature we hope you will appreciate – if you connect to the Input #1 (USB-C with PD charging) you will realize we have built in a COMport for you! Using the Docklight file you can download from the HuddleBox-page on www.stoltzen.eu...
  • Page 23: Rs232 Command

    All-in-one Meeting Room Switcher with USB-C & USB Hub 7.1. RS232 Command Communication protocol: RS232 Communication Protocol Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none Note: All commands need to be ended with <CR> <LF> / 0A 0D ...
  • Page 24: Query Command

    All-in-one Meeting Room Switcher with USB-C & USB Hub 7.1.2. Query Command Command Description #STA_VIDEO Query video switching setting #STA_AUDIO Query status of audio outputs #STA_MODE Query status of system work mode #STA_MAN_MST Query status of MST when system work in manual mode Query status of switch mode when system work in conference #STA_CONF mode...
  • Page 25: Edid Command

    All-in-one Meeting Room Switcher with USB-C & USB Hub System work in [XX] mode [XX]=01~04 01 Conference #SET MODE [XX] 02 Matrix 03 Mirror 04 Manual Set MST function ON/OFF on USB-C when System is #SET MAN_MST ON/OFF working in Manual mode Set switch mode work in [XX] when System is working in Conference Mode #SET CONF [XX]...
  • Page 26: Cec Command

    All-in-one Meeting Room Switcher with USB-C & USB Hub The input [XX] recall the embedded EDID [YY] [XX]=H1, H2, H3, H4, HA. The 'HA' represents all inputs [YY]=01~09. EDID 01 1920x1080@60 8bit Stereo 02 1920x1080@60 8bit High-Definition Audio 03 3840x2160@30Hz 8bit Stereo Audio 04 3840x2160@30Hz Deep Color High-Definition Audio #EDID [XX] [YY] 05 3840x2160@60Hz 4:2:0 Deep Color Stereo Audio...
  • Page 27: Firmware Upgrade

    All-in-one Meeting Room Switcher with USB-C & USB Hub 8. Firmware Upgrade Please follow the steps below to upgrade firmware by GUI. Prepare the latest upgrade file (.fwn) on PC. Click the RED circle to upload the file. Click step 1 and step 2 for the procedure.
  • Page 28 All-in-one Meeting Room Switcher with USB-C & USB Hub Continue to click Step 1 and step 2. After upgrading successfully, then click the close button.
  • Page 29: Panel Drawing

    All-in-one Meeting Room Switcher with USB-C & USB Hub 9. Panel Drawing 10. Troubleshooting and Maintenance Problems Potential Causes Solutions Bad quality of the Try another high-quality cable. connecting cable. Output image with white noise. Make sure the connection is Fail or loose connection.
  • Page 30 All-in-one Meeting Room Switcher with USB-C & USB Hub POWER indicator doesn’t Fail connection of power Make sure the power cord work or no respond to any cord. connection is good. operation Wrong RS232 Type in correct RS232 communication Cannot control the device by communication parameters.
  • Page 31: Customer Service

    All-in-one Meeting Room Switcher with USB-C & USB Hub 11. Customer Service The return of a product to our Customer Service implies the full agreement of the terms and conditions hereinafter. These terms and conditions may be changed without prior notice. Warranty ...

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