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USER MANUAL
Gaming Monitor
S25BG40* S27BG40*
The colour and the appearance may differ depending on the product, and the specifications are subject to
change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the
user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
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Table of Contents
Related Manuals for Samsung S27BG40 Series
Summary of Contents for Samsung S27BG40 Series
- Page 1 © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners. An administration fee may be charged in the following situations: (a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,...
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Page 2: Table Of Contents
Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Game Electricity and Safety Ports Picture Installation Operation Connecting and Using a PC OnScreen Display Connection Using the HDMI Cable Cleaning System Connection Using an HDMI-DVI Cable... - Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to Customer Service Centre Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
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Page 4: Before Using The Product
Do not disconnect the power cord while the product is being used. This symbol indicates that this • Only use the power cord provided with your product by Samsung. Do not use the power cord with product has included important DC voltage: Rated voltage marked with other products. -
Page 5: Installation
‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove. -
Page 6: Operation
‒ Be sure to power off the product and disconnect the power cord when water or other foreign ‒ Contact Samsung Customer Service Centre for repairs. substances have entered the product. Then contact Samsung Customer Service Centre. • To move the product, first disconnect all the cables from it, including the power cable. - Page 7 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage • Do not hold the product upside-down or move it by holding the stand. burn-in or defective pixels. ‒ The product may fall and become damaged or cause an injury. ‒...
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Page 8: Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.) Do not press the product screen with hands or other objects. -
Page 9: Preparations
Chapter 02 Preparations Installation Attaching the Stand ― Disassembly is the reverse order of assembly. Put the stand base onto the stand neck as the direction shown in the figure. Check that the stand neck is firmly connected. Tightly fasten the connecting screw at Push the assembled stand into the main body in the direction of the arrow as Disassemble the COVER-REAR TOP. -
Page 10: Precautions For Moving The Product
Precautions for moving the product Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product. -
Page 11: Adjusting The Product Tilt And Height
Adjusting the Product Tilt and Height Caution ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -3.0° (±2.0°) ~ +22.0° (±2.0°) 0 ~ 120.0 mm (±5.0 mm) •... -
Page 12: Rotating The Product
Rotating the Product You can rotate your product as shown below. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -15.0° (±2.0°) ~ +15.0° (±2.0°) -92.0° (±2.0°) ~ +92.0° (±2.0°) •... -
Page 13: Anti-Theft Lock
If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a with your anti-theft locking device for details. -
Page 14: Control Panel
Control Panel Parts Description 5-Way Button Multi directional button that helps navigate. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without This LED is power status indicator. ― You can select the power LED operation to be enabled or disabled on Power LED notice to improve quality. -
Page 15: Connecting And Using A Source Device
Chapter 03 Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current. -
Page 16: Ports
Ports Port Description Connect to an audio output device such as headphones or earphones. ― The functions available may vary depending on the product model. The colour and shape of parts may differ Connects to a source device using an HDMI cable or HDMI-DVI cable. from what is shown. -
Page 17: Connecting And Using A Pc
Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. Connection Using the HDMI Cable ― It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below. -
Page 18: Connecting The Power
Connecting the Power Tidying Up the Connected Cables HDMI IN DP IN SERVICE DC 19V Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 19V port Connect the corresponding cables. Pull the right side of the HOLDER-STAND CABLE on the back of the product. -
Page 19: Setting Optimum Resolution
Setting Optimum Resolution List of graphic cards supporting HDR10 An information message about setting optimum resolution will appear if you power on the product for HDR10 is accessible only on Windows 10 systems equipped with graphic cards that support Play Ready 3.0 the first time after purchase. -
Page 20: Menu
Chapter 04 Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Game Description Refresh Rate... - Page 21 Description Response Time Accelerate the panel response rate to make video appear more vivid and natural. ― It is best to set Response Time Standard Faster when you are not viewing a movie or game. ― This option is not available when Adaptive-Sync FreeSync Premium is set to On.
- Page 22 Description Virtual Aim Point • Off: Virtual Aim Point is not available while is selected. • : Select the preferred aim point style. • Reset Position: Restore the aim point position to the default. Screen Size Select the best screen size and ratio. ―...
- Page 23 Description Screen Size mode • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. • 16:9: Display the picture with an aspect ratio of 16:9. • Screen Fit: Display the picture with the original aspect ratio without cutting off. •...
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Page 24: Picture
Picture Description Picture Mode This menu provides an optimum picture quality suitable for the environment where the product will be used. ― This menu is not available when Eye Saver Mode is enabled. mode • Custom: Customise the screen settings. •... - Page 25 Description Picture Mode mode Set to an optimum picture quality suitable for the working environment. • Custom: Customise the screen settings. • FPS: Increase the brightness of darker areas of the FPS (First-Person Shooter) game screen. This mode increases visibility of your enemies during a FPS (First-Person Shooter) game.
- Page 26 Description Color Adjust the tint of the screen. • Color Tone: Select a colour tone that best suits your viewing needs. ― When the external input is connected through HDMI/DP and PC/AV Mode is set to (720P @ 60 Hz, 1080P @ 60 Hz and 2160P @ 60Hz), Color Tone four colour temperature settings (Cool, Normal, Warm...
- Page 27 Description Black Level If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/colour degradation, black level, etc.) may occur, depending on the connected source device. In such case, Black Level can be used to adjust the image quality. •...
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Page 28: Onscreen Display
OnScreen Display Description Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. ― It will not be applied to other functions on your PC. Display Time Set how long the menu window will remain on screen for when it is not in use. System Description Adjust the... - Page 29 Description Off Timer Plus Off Timer • Timer: Turn on Off Timer mode. • Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours.
- Page 30 Description Input Port Ver. Select an HDMI version. (1.4 / 2.0) ― The supportable device and resolution may differ depending on its version. ― When the version is changed, the screen may blink. ― If you set the HDMI Mode to 1.4, some high resolutions may not be supported because of bandwidth limitation of the HDMI 1.4 protocol.
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Page 31: Support
Software Update Update software using an update file on a USB device. Save the update file (in .bin or .img format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB storage device. Connect the USB device to the SERVICE port on the monitor. -
Page 32: Installing The Software
Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website (http://www. samsung.com). ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. -
Page 33: Troubleshooting Guide
Check the following. Customer Service Centre Caution ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product. - Page 34 Screen issue The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. The power LED is off. The screen will not switch on. Screen colour is inconsistent. Check that the power cable is connected properly. Change the Color settings.
- Page 35 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone and/or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
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Page 36: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. ― The path to the settings depends on the installed OS. How can I change the frequency? Set the frequency on your graphics card. •... -
Page 37: Specifications
Chapter 07 Specifications General Model Name S25BG40* S27BG40* Size 25 Class (24.5 Inches / 62.2 cm) 27 Class (26.9 Inches / 68.4 cm) Display area 543.744 mm (H) x 302.616 mm (V) 596.736 mm (H) x 335.664 mm (V) Pixel Pitch 0.2832 mm (H) x 0.2832 mm (V) 0.3108 mm (H) x 0.3108 mm (V) Maximum Pixel Clock... - Page 38 • The above specifications are subject to change without notice to improve quality. • For detailed device specifications, visit the Samsung website. • (Europe only) To access energy labelling information about this product on the European Product Registry for Energy Labelling (EPREL), go to https://eprel.ec.europa.eu/qr/****** where ****** is the product’s EPREL registration number.
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Page 39: Standard Signal Mode Table
Standard Signal Mode Table Model Name S25BG40* / S27BG40* Synchronization (PANEL Spec) Vertical Frequency 48 ~ 240 Hz Resolution Optimum resolution 1920 x 1080 @ 240 Hz Maximum resolution If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on. - Page 40 Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) HDMI IN DP IN VESA, 1600 x 900 60.000 60.000 108.000 VESA, 1680 x 1050 65.290 59.954 146.250 VESA, 1920 x 1080 67.500 60.000 148.500 VESA, 1920 x 1080 135.000 120.000 297.000...
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Page 41: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer. -
Page 42: Freesync (For Amd Graphics Card)
• The sound quality of the monitor may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Centre. Apply the optimum resolution when using FreeSync. ― If you change the screen resolution while the function is On, the screen may intermittently blank out due to The refresh rate setting method please refer to Q &... -
Page 43: Adaptive-Sync (For Nvidia Graphics Card)
DisplayPort cable, it may fail to work due to the bandwidth • The sound quality of the product may be degraded. limitation of certain NVIDIA graphics card. ― If you encounter any issues when using the function, contact the Samsung Service Centre. • GeForce GTX 10 series •...