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Samsung S27B970D User Manual

27" s27b970d series 9 quad hd led monitor
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S27B970D

User manual

The color and the appearance may differ depending on the product, and the specifications are subject to
change without prior notice to improve the performance.
BN46-00252A-10

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Summary of Contents for Samsung S27B970D

  • Page 1: User Manual

    S27B970D User manual The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. BN46-00252A-10...

  • Page 2: Table Of Contents

    Table of Chapter. 1 Chapter. 3 BEFORE USING THE USING NCE (NATURAL Contents PRODUCT COLOR EXPERT) Copyright What is Monitor Calibration? Securing the Installation Space Compatible Types of Calibrators Safety Precautions What is NCE (Natural Color Expert)? Symbols NCE Program Installation/Uninstallation Cleaning Starting NCE (Natural Color Expert) Electricity and Safety...
  • Page 3 Chapter. 5 Chapter. 7 Chapter. 9 CONNECTING AND USING A CONFIGURING THE TINT SETUP AND RESET SOURCE DEVICE SETTINGS Eco Saving Configuring Eco Saving Checklist before Connecting to Color Mode Menu Transparency Source Devices Configuring Color Mode Configuring Menu Transparency Pre-connection Checkpoints Language Connecting the Power...
  • Page 4 Screen Configuring Volume in the Initial Chapter. 14 Screen Configuring Brightness and Contrast APPENDIX in the Initial Screen Contact SAMSUNG WORLD WIDE Responsibility for the Pay Service (Cost to Customers) Chapter. 11 Correct Disposal Terminology INSTALLING THE OSD(On Screen Display)

  • Page 5: Before Using The Product

    © 2012 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. The SAMSUNG and SyncMaster logos are registered trademarks of Samsung Electronics.

  • Page 6: Securing The Installation Space

    Precautions for storage High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.)

  • Page 7: Cleaning

    B efore Using the Product Electricity and Safety Cleaning The following images are for reference only. Real-life situations may differ from what is The following images are for reference only. Real-life situations may differ from what is shown in the images. shown in the images.

  • Page 8: Installation And Safety

    The product may become damaged by an electric shock. Do not install the product on an unstable or vibrating surface (insecure Only use the power cable provided with your product by Samsung. Do not shelf, sloped surface, etc.) use the power cord with other products.

  • Page 9: Operation And Safety

    SAMSUNG extended period of time) may seriously affect its performance. Be sure to consult Samsung Customer Service Center if you want to Edible oil, such as soybean oil, can damage or deform the product. Do not install the product at such a place.
  • Page 10 If the product is dropped or the outer case is damaged, turn off the power Do not use or keep combustible spray or an inflammable substance near switch and disconnect the power cable. Then contact Samsung Customer the product. Service Center.
  • Page 11 B efore Using the Product Caution Do not leave the DC power adapter near a heat source. Otherwise, a fire may result. Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. If you are not going to use the product for an extended period of time, Keep the DC power adapter in a location with good ventilation.

  • Page 12: Correct Posture To Use The Product

    B efore Using the Product Correct posture to use the product Store small accessories out of the reach of children. Use the product in the correct posture as follows: • Straighten your back. Do not place heavy objects on the product. •...

  • Page 13: Preparation

    Chapter. 2 Preparation Checking the Contents 2. Remove the styrofoam from the product. Removing the Packaging The appearance of the actual product may differ from the images shown. 1. Open the packaging box. Be careful not to damage the product when you open the packaging with a sharp instrument.

  • Page 14: Checking The Components

    Preparation Checking the Components Items sold separately NOTE Contact the vendor where you purchased the product if any components are missing. The following items can be purchased at your nearest retailer. The appearance of the components and items sold separately may differ from the image shown.

  • Page 15: Parts

    Preparation Parts Icons Description Turn the power on or off. The power indicator will be lit when the product is operating normally. Front Buttons NOTE • For details on the power-saving function, refer to “Power-saving Function” in the The color and shape of parts may differ from what is shown. Specifications are subject to product specifications.

  • Page 16: Rear View

    Preparation Rear View Icons Description Move up to another menu item or adjust a setting when the OSD menu is The color and shape of parts may differ from what is shown. Specifications are subject to displayed. change without notice to improve quality. When no OSD menu is displayed, the [ ] buttons can be used to adjust the Volume,...

  • Page 17: Side View

    Preparation Side View Adjusting the Product Tilt The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

  • Page 18: Adjusting The Product Height

    Preparation Adjusting the Product Height The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. • You can adjust the product height. • To avoid damage to the product, hold the middle of the left and right hand sides of the product when adjusting the tilt.

  • Page 19: Using Nce (Natural Color Expert)

    Chapter. 3 Using NCE (Natural Color Expert) Compatible Types of Calibrators Configure the screen settings such as brightness and color tone. What is Monitor Calibration? ColorMunki Design i1Pro series i1Display Pro CA-210 / CA-310 ColorMunki Photo Most of digital images are managed onscreen. That is why a monitor is very important for photographers and designers.

  • Page 20: What Is Nce (Natural Color Expert)

    NCE Program Installation/Uninstallation What is NCE (Natural Color Expert)? Upgrade the software and driver file periodically via www.samsung.com to improve performance. The Natural Color Expert (hereinafter "NCE") program was developed by Samsung Electronics to display optimized colors customized by users. Installation NOTE 1.

  • Page 21: Starting Nce (Natural Color Expert)

    Using NCE (Natural Color Expert) Starting NCE (Natural Color Expert) Features of the NCE Program Connecting the Calibrator Layout and Menu Items on the NCE Home Screen 1. Connect the PC IN port on the product to a USB port on the PC using the USB cable. Color Mode shows the Color Mode setting of the monitor that corresponds with the Monitor Num.

  • Page 22: Profile List

    Advanced Preview Image Back Apply Go to the Samsung Electronics website. Measure the current monitor settings (COLOR, Uniformity). View the measurement and calibration logs by date. Select Standard or Advanced to specify the profile mode if you have selected “New” in the home screen.

  • Page 23: Layout And Menu Items On The Uniformity Screen

    Using NCE (Natural Color Expert) Layout and Menu Items on the Uniformity Layout and Menu Items on the Edit Screen Screen If profiles exist in the "NCE Profile List,” you can select a profile, modify the target settings as desired, and perform calibration according to the modified settings. The options available for Uniformity implementation will be provided in the Uniformity window (this will open as a new window).There are three options for Uniformity calibration.

  • Page 24: Layout And Menu Items On The Calibration Screen

    Using NCE (Natural Color Expert) Layout and Menu Items on the Calibration Layout and Menu Items on the New Profile Screen Screen If profiles exist in the "NCE Profile List,” you can select a profile and perform calibration As no profile exists when you use the NCE program for the first time after purchase, go to “New according to the settings of the selected profile.
  • Page 25 Using NCE (Natural Color Expert) 4. Configure the Black Level setting. If you do not adjust the black level setting by 2. Specify the color gamut. (Select sRGB or User Settings.) moving the slider button, the minimum brightness will automatically be applied. Color Gamut Brightness When you select Color Gamut, you can enter RGB X,Y coordinates manually.
  • Page 26 Using NCE (Natural Color Expert) Advanced 6. Configure the Gamma settings. If you configure LUT, the gamma curve of sRGB will be applied. 1. You can perform basic configuration using a single menu screen. To set RGB gamma, drag and drop the control bar, press the left and right arrow buttons, Color Gamut - sRGB or enter a value in the text box manually.

  • Page 27: Preparing For Calibration

    Using NCE (Natural Color Expert) Preparing for Calibration Completing Calibration After calibration, you can compare the screens before and after the calibration using the After 1. Select the connected calibrator, then click “Next.” / Before buttons. 2. If the calibrator initialization screen appears, start measurement using the calibrator. Initialize Calibration complete.

  • Page 28: Using Mhl

    Chapter. 4 Using MHL Using MHL MHL (Mobile High-Definition Link) Connect a mobile device that supports MHL to the product and view videos and photos (saved on the device) using the product screen. HDMI IN (MHL) 1. Connect the HDMI IN(MHL) port on the product to the Micro USB port on the mobile device using the mobile cable.

  • Page 29: Disabling Mhl

    Using MHL Disabling MHL 4. If the following message appears, MHL mode is activated. After about 3 seconds, the MHL screen will be displayed. When the cable is disconnected or the mobile device is HDMI/MHL powered off 3 sec later [MHL] MHL activated.

  • Page 30: Connecting And Using Asource Device

    Chapter. 5 Connecting and Using a Source Device Pre-connection Checkpoints Checklist before Connecting to Check the available ports on the back of the source device. Source Devices Refer to the user manual for the source device when connecting it to the product. The number and locations of ports can vary depending on the source device.

  • Page 31: Connecting And Using A Pc

    Connecting and Using a Source Device Connecting and Using a PC Connection Using an HDMI Cable (Digital Type) Connecting to a PC Select a connection method suitable for your PC. Connecting parts may differ in different products. Connection Using an HDMI-DVI Cable HDMI IN HDMI OUT (MHL)

  • Page 32: Connection Using The Dp Cable

    Connecting and Using a Source Device Connection using a Dual-link DVI cable (digital type) Connection Using the DP Cable DVI IN DVI OUT DP IN DP OUT 1. Connect the DP cable to the DP IN port on the back of the product and the DP port on 1.

  • Page 33: Driver Installation

    • An installation driver is contained on the CD supplied with the product. • If the provided file is faulty, visit the Samsung Electronics homepage (http://www.samsung.com) and 1. Connect the USB cable to PC IN on the back of the product and USB on the PC.

  • Page 34: Setting Optimum Resolution

    Connecting and Using a Source Device Setting Optimum Resolution Changing the Resolution Using a PC An information message about setting optimum resolution will appear if you power on the NOTE product for the first time after purchase. Adjust the resolution and refresh rate in Control Panel on your PC to obtain optimum picture quality. Select a language and change the resolution to the optimum value.
  • Page 35 Connecting and Using a Source Device Changing the Resolution on Windows Vista Changing the Resolution on Windows 7 Go to Control Panel Personalization Display Settings and change the resolution. Go to Control Panel Display Screen Resolution and change the resolution.

  • Page 36: Connecting To A Video Device

    Connecting and Using a Source Device Connecting to a Video Device The product can be connected to a video device. Connecting parts may differ in different products. Connection Using an HDMI Cable HDMI IN HDMI OUT (MHL) 1. Connect the HDMI cable to the HDMI IN(MHL) port on the product and the HDMI port on the video device.

  • Page 37: Screen Setup

    Chapter. 6 Screen Setup Brightness Configure the screen settings such as brightness and color tone. Dynamic Contrast You can adjust the general brightness of the picture. (Range: 0~100) A higher value will make the picture appear brighter. Dynamic Contrast automatically adjusts the picture contrast to maintain a balance of bright and dark areas.

  • Page 38: Contrast

    Screen Setup Contrast Sharpness Adjust the contrast between the objects and background. (Range: 0~100) Make the outline of objects more clear or blurry. (Range: 0~100) A higher value will increase the contrast to make the object appear clearer. A higher value will make the outline of objects clearer. NOTE NOTE This option is enabled if...

  • Page 39: Response Time

    Screen Setup Response Time HDMI Black Level Accelerate the panel response rate to make video appear more vivid and natural. If you connect a DVD player or set-top box to the product using an HDMI cable, the contrast and color may degrade making the picture look darker. If this is the case, correct the degraded NOTE picture quality using the HDMI Black Level...

  • Page 40: Configuring Color Mode

    Chapter. 7 Configuring the Tint Settings Adjust the tint of the screen. Adjust the tint of the screen. • High Bright: Increase the brightness more than when in Cinema sRGB modes. • Cinema: This mode is suitable to view entertainment content (video, DVD, etc.) providing a bright and Color Mode sharp picture.

  • Page 41: Red

    Configuring the Tint Settings Green Adjust the value of the color red in the picture. (Range: 0~100) Adjust the value of the color green in the picture. (Range: 0~100) A higher value will increase the intensity of the color. A higher value will increase the intensity of the color. Configuring Red Configuring Green 1.

  • Page 42: Blue

    Configuring the Tint Settings Blue Color Temp. Adjust the value of the color blue in the picture. (Range: 0~100) Configuring Color Temp. A higher value will increase the intensity of the color. Configuring Blue 1. Press [ m ] on the product. 2.

  • Page 43: Gamma

    Configuring the Tint Settings Gamma Adjust the mid-range brightness (Gamma) of the picture. Configuring Gamma 1. Press [ m ] on the product. 2. Move to COLOR using the [ ], [ ] buttons. Next, press the [ ] button. 3.

  • Page 44: Image Size

    Chapter. 8 Resizing or Relocating the Screen Image Size mode SIZE&POSITION Change the picture size. Image Size 16:9 H-Position Screen Fit NOTE V-Position Menu H-Position Menu V-Position The available Image Size menu options depend on the setting of PC/AV Mode under SETUP&RESET.

  • Page 45: H-Position

    Resizing or Relocating the Screen H-Position V-Position Move the screen to the left or right. Move the screen up or down. NOTE NOTE Adjusting the H-Position V-Position settings is possible if Image Size is set to Screen Fit. Adjusting the H-Position V-Position settings is possible if...

  • Page 46: Menu H-Position

    Resizing or Relocating the Screen Menu H-Position Menu V-Position Move the menu position to the left or right. Move the menu position up or down. Configuring Menu H-Position Configuring Menu V-Position 1. Press [ m ] on the product. 1. Press [ m ] on the product. 2.

  • Page 47: Setup And Reset

    Chapter. 9 Setup and Reset Eco Saving Menu Transparency Adjust the power consumption of the product to save energy. Configure the transparency for the menu windows. Configuring Eco Saving Configuring Menu Transparency 1. Press [ m ] on the product. 1.

  • Page 48: Language

    Setup and Reset Language PC/AV Mode Set the menu language. PC/AV Mode to AV. The size of the image displayed on the screen will be enlarged. This option is useful when viewing a movie. NOTE • A change to the language setting will only be applied to the onscreen menu display. Configuring PC/AV Mode •...

  • Page 49: Auto Source

    Setup and Reset Auto Source Display Time Enable/disable Auto Source mode that detects the input source automatically. Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified period of time. Configuring Auto Source Display Time can be used to set the time after which you want the OSD menu to disappear automatically.

  • Page 50: Key Repeat Time

    Setup and Reset Key Repeat Time Off Timer On/Off Control the response rate of a button when the button is pressed. You can set the product to automatically turn off. Configuring Key Repeat Time Configuring Off Timer On/Off 1. Press [ m ] on the product. 1.

  • Page 51: Off Timer Setting

    Setup and Reset Off Timer Setting Reset The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the Return all the settings for the product to the default factory settings.\ specified number of hours.

  • Page 52: Information Menu And Others

    Chapter. 10 INFORMATION Menu and Others INFORMATION Configuring Color Mode in the Initial Screen View the current input source, frequency and resolution. Viewing information (INFORMATION) Configure the Color Mode using the [ ] buttons when no OSD menu is displayed. 1.

  • Page 53: Configuring Volume In The Initial Screen

    INFORMATION Menu and Others Configuring Volume in the Initial If there is no sound output after adjusting the volume, do the following: • Check that the DP or HDMI cable is properly connected. Screen • Adjust the sound output port settings according to the conditions where the product is used.

  • Page 54: Configuring Brightness And Contrast In The Initial Screen

    Configuring Brightness and Contrast in the Initial Screen NOTE Available only when the input source is DVI. Adjust the Brightness Contrast using the [ ] buttons when the initial screen (that displays no menu screen) is displayed. 1. Press [ ] when the initial screen is displayed.

  • Page 55: Installing The Software

    Chapter. 11 Installing the Software MultiScreen Restrictions and Problems with the Installation (MultiScreen) The “MultiScreen” installation may be affected by the Graphics card, [Motherboard] and the Networking environment. MultiScreen enables users to use the monitor by partitioning multiple sections. Operating System Installing the Software “OS”...

  • Page 56: Troubleshooting Guide

    Samsung Customer Service Center message "Not Optimum Mode" will appear repeatedly. Check the following. Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Installation issue (PC mode) Testing the Product Troubleshooting Solutions Check if your product is operating normally by using the product test function.

  • Page 57: Audio Issues

    Troubleshooting Guide Audio issues Troubleshooting Solutions The message "Not This message appears when the signal from the graphics card Troubleshooting Solutions Optimum Mode. " exceeds the maximum resolution or frequency for the product. appears on the screen. There is no sound. Adjust the product volume.
  • Page 58 Troubleshooting Guide Q & A Question Answer How do I set power- • Windows XP: Set power-saving mode in Control Panel saving mode? Appearance and Themes Display Screen Saver Question Answer Settings or BIOS SETUP on the PC. • Windows ME/2000: Set power-saving mode in Control Panel How can I change the Set the frequency on your graphics card.

  • Page 59: Specifications

    Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: This product uses 100 to 240 V. www.samsung.com/recyclingdirect or call, (877) 278 - 0799 Power Supply Refer to the label at the back of the product as the...

  • Page 60: Powersaver

    Specifications PowerSaver Preset Timing Modes This product can be set to only one resolution for each screen size to obtain the optimum The power-saving function of this product reduces power consumption by switching off the picture quality due to the nature of the panel. Therefore, a resolution other than the screen and changing the color of the power LED if the product is not used for a specified specified resolution may degrade the picture quality.
  • Page 61 Specifications Horizontal Vertical Clock frequency Sync Polarity Resolution Frequency Frequency (MHz) (H/V) (kHz) (Hz) MAC, 1152 x 870 68.681 75.062 100.000 VESA, 1280 x 800 49.702 59.810 83.500 VESA, 1280 x 960 60.000 60.000 108.000 VESA, 1280 x 1024 63.981 60.020 108.000 VESA, 1280 x 1024...

  • Page 62: Appendix

    Contact SAMSUNG WORLD WIDE 800-SAMSUNG(726-7864) CHILE http://www.samsung.com From mobile 02-482 82 00 COLOMBIA 01-8000112112 http://www.samsung.com NOTE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG http://www.samsung.com/latin customer care Center. (Spanish) COSTA RICA 0-800-507-7267 http://www.samsung.com/latin_en NORTH AMERICA (English) U.S.A...
  • Page 63 800-SAMSUNG (800-726786) http://www.samsung.com (Spanish) PANAMA 800-7267 http://www.samsung.com/latin_en CZECH Samsung Electronics Czech and Slovak, s.r.o., Oasis Florenc, Sokolovská (English) 394/17, 180 00, Praha 8 PERU 0-800-777-08 http://www.samsung.com DENMARK 70 70 19 70 http://www.samsung.com PUERTO RICO 1-800-682-3180 http://www.samsung.com...
  • Page 64 TOLL FREE No. (Ukrainian) UKRAINE 0-800-502-000 SERBIA 0700 SAMSUNG (0700 726 7864) http://www.samsung.com http://www.samsung.com/ua_ru (Russian) SLOVAKIA 0800 - SAMSUNG (0800-726 786) http://www.samsung.com UZBEKISTAN 8-10-800-500-55-500 http://www.samsung.com SPAIN 902 - 1 - SAMSUNG (902 172 678) http://www.samsung.com SWEDEN 0771 726 7864 (SAMSUNG) http://www.samsung.com...
  • Page 65 021-5699-7777 (Arabic) JAPAN 0120-327-527 http://www.samsung.com MOROCCO 080 100 2255 http://www.samsung.com MALAYSIA 1800-88-9999 http://www.samsung.com http://www.samsung.com/ae NEW ZEALAND 0800 SAMSUNG (0800 726 786) http://www.samsung.com (English) OMAN 800-SAMSUNG(726-7864) http://www.samsung.com/ae_ar 1-800-10-SAMSUNG (726-7864) for PLDT (Arabic) 1-800-3-SAMSUNG (726-7864) for http://www.samsung.com/ae PHILIPPINES Digitel http://www.samsung.com (English)

  • Page 66: Responsibility For The Pay Service (Cost To Customers)

    • external impact or drop. • use of supplies or separately sold product unspecified by Samsung. • repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.. • remodeling or repairing the product by customer.

  • Page 67: Correct Disposal

    Appendix Others Correct Disposal • If product fails by natural disaster (lightning, fire, earthquake, flood damage, etc) • If consumable components are all used up (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Correct Disposal of This Product (Waste Electrical & Electronic Equipment) Filter, Ribbon, etc.) (Applicable in countries with separate collection systems) NOTE...

  • Page 68: Terminology

    Terminology frequency of 85 means that the horizontal lines that make up an image are transmitted 85000 times per second. The horizontal frequency is indicated in 85kHz. Vertical Frequency OSD(On Screen Display) One image is made of numerous horizontal lines. The vertical frequency is measured in Hz and represents how many images can be created per second by those horizontal lines.
  • Page 69 Connecting and Using a PC H-Position Connecting the Calibrator Connecting the Product to a PC as a USB HUB Connecting to a Video Device 36 NCE Program Installation/ Contact SAMSUNG WORLD WIDE 62 Uninstallation Contrast Image Size Copyright INFORMATION Correct Disposal...
  • Page 70 Terminology PowerSaver Preparing for Calibration Profile List Using MHL Q & A V-Position Requirements Before Contacting Samsung Customer What is Monitor Calibration? Service Center What is NCE Reset (Natural Color Expert)? Response Time Responsibility for the Pay Service (Cost to Customers)

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