Haivision Pro460 User Manual
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Haivision Pro460 User Manual

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Pro460
User Guide
Document Version: v1.1
Software Version: v2.0

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Summary of Contents for Haivision Pro460

  • Page 1 Pro460 User Guide Document Version: v1.1 Software Version: v2.0...

  • Page 2: Table Of Contents

    ONTENTS Copyright and Trademarks..........................1 Compliance............................... 1 Safety and Health Precautions........................2 Operating Environment..........................3 Product Presentation............................. 4 Overview....................................4 Front Panel..................................5 Rear Panel...................................5 Left and Right Sides..............................6 Indicators Meaning................................7 Installation................................ 8 Checking Package Content............................8 Installing the unit................................9 Unit Front Panel............................
  • Page 3 Configuration..............................36 Configuring the Unit Name............................36 Configuring the Time and Date..........................36 Selecting the Language..............................37 Selecting the Battery Model.............................37 Enabling / Disabling the Unit Location........................38 Enabling / Disabling Auto-Live at Startup......................39 Enabling / Disabling Screensaver...........................39 Adding and configuring a Live Profile.........................40 Deleting a Live Profile..............................43 Selecting a Live Profile...............................43 Adding and configuring a Record Profile......................44...
  • Page 4 Servicing................................ 80 Getting the Unit Information........................... 80 Getting the IMEI/IMSI/ICCID numbers........................81 Testing a Live using the Pattern Mode........................ 82 Changing the Web Interface Password....................... 83 Updating the Firmware...............................83 Rebooting the Unit...............................85 Restoring Factory Settings............................85 Exporting the Unit Configuration...........................86 Importing the Unit Configuration...........................86 Unlocking a SIM Card..............................86 Deleting file(s) from the SD card...........................88...

  • Page 5: Copyright And Trademarks

    Copyright and Trademarks This User Guide and its content are the property of Haivision. It is forbidden to copy, disclose, or reproduce either the whole document or part without Haivision's prior agreement. Compliance Before using the unit, please inform yourself about laws and regulations in force in the country in which you use it.

  • Page 6: Safety And Health Precautions

    Safety and Health Precautions Handling the Unit • To avoid any injury during the installation, observe local health and safety requirements and guidelines for manual material handling. • The unit must be handled carefully and thoughtfully to prevent safety hazards and damage. Electronic and Radio Interference •...

  • Page 7: Operating Environment

    • Do not obstruct the air inlets and outlets. • Only use the backpack provided by Haivision. InsuE cient air flow may damage the unit and may • void the warranty. Do not place a rain cover on the backpack when the unit is operating.

  • Page 8: Product Presentation

    Product Presentation Overview The Pro460 is our latest generation of mobile video encoder and transmitter designed for live video producers (sports, concert, etc.) and news gathering professionals looking for video delivery performance from any location around the world. Multi-camera production in HD or single pristine 4K UHD capabilities are combined with mission-critical transmission in this 5G compliant solution.

  • Page 9: Front Panel

    Front Panel Touchscreen Link Indicator Activity Indicator USB C Port Intercom mini Jack (headphone, micro) Micro SD Card Slot Power Button Auto-Start Switch Rear Panel 12G-SDI Input Genlock Input 12G-SDI Output 3G-SDI Inputs HDMI 1.4 Output USB 1 (3.0 Type A) USB 1 (3.0 Type A) 6x Micro SIM Card Slots...

  • Page 10: Left And Right Sides

    Left and Right Sides Camera Mounting Plate Battery Mounting Plate (Gold Mount, V-Mount) (Gold Mount, V-Mount) - 6 -...

  • Page 11: Indicators Meaning

    Indicators Meaning Activity Indicator Link Indicator Activity Indicator Status Meaning Fixed Green The unit is starting. Flashing Green Live, Record or Forward in progress. No Live, Record or Forward in progress. Link Indicator Status Meaning Fixed Green The unit is starting or connected to a StreamHub. The unit is not connected to a StreamHub.

  • Page 12: Installation

    Installation Checking Package Content Please check that the packange contains: • Pro4 Unit • 18V AC/DC adapter • A printed Quick Start Guide • A flyer with QR code redirecting to Web site with technical documents (User Guide, and Quick Start Guide) •...

  • Page 13: Installing The Unit

    Installing the unit 1. Install the external battery onto the unit side or connect the AC/DC adapter and the power cable. 2. Insert a micro SD card (if not already installed). It is recommended to use FAT32 or exFAT formats and class 10 SD card. 3.

  • Page 14: Unit Front Panel

    Unit Front Panel The unit front panel allows you to: Configure the unit • Start / stop live • Start / stop record • Forward stored files • Menus The diagram below shows the diBerent menus accessible from Home and Settings Menus. Home Menu Settings Menu Mission...

  • Page 15: Icons

    Icons On the front panel screen, some icons indicate the unit state. Video Return Video Source SDI input selected Video Return (if enabled) receiving stream SDI input selected but Data Bridge no received stream Data Bridge enabled and Circles Pattern Selected connected Bars Pattern Selected Data Bridge enabled and...

  • Page 16: Launching The Web Interface

    Launching the Web Interface The web interface allows you to: Configure the unit • Start / stop live • Start / stop record • Forward stored files • To access the Web interface, use an Ethernet connection or a Wi-Fi connection. Ethernet Connection 1.

  • Page 17: Wi-Fi Connection (Access Point Mode)

    Wi-Fi Connection (Access Point Mode) 1. From the Unit Panel, configure the unit as a Wi-Fi Access Point (see chapter Configuring a WiFi Interface). 2. On your Wi-Fi client device (computer, notebook, smartphone), go to the Wi-Fi settings menu, and select the Wi-Fi access point that you configured. Pro4_bf:98:10:01:02:8e:80:c0 3.

  • Page 18: Configuring An Ethernet Interface

    Configuring an Ethernet Interface Devices connected to a local LAN transmitter are remotely controllable from the Media Control Room. The unit can operate in diBerent Ethernet modes: DHCP • To use the unit in a domain that has a DHCP server. The DHCP server assigns the IP address, subnet mask and default gateway to the equipment.

  • Page 19: From The Web Interface

    a. Click on b. Click on settings fields to be modified. c. Use the keyboard to enter new settings and click on to confirm. d. Click on to scroll down and click on to save new settings. From the Web Interface 1.

  • Page 20: Configuring A Wi-Fi Interface

    Configuring a Wi-Fi Interface The unit can operate either as a Wi-Fi Access Point, or a Wi-Fi Client. Enabling / Disabling the Wi-Fi Interface By default, the Wi-Fi network is disabled. From the Unit Panel 1. From the Home menu, click on 2.
  • Page 21 From the Unit Panel 1. From the Home menu, click on 2. Click on the Wi-Fi line to access the Wi-Fi settings menu. 3. Click on the Mode field. 4. Select the Access Point mode. 5. Click on to scroll down. 6.

  • Page 22: Configuring A Wi-Fi Client Interface

    • Password By default: Password ◦ Click on to reset it. • Enter the IP Address, the Netmask and the DNS Server Address. Note: 5GHz band is not available for Armenia, Belarus, Kazakhstan, Kyrgyzstan and Russia. 4. Click on Apply. An icon indicates that the Wi-Fi Access Point is configured: A WiFi Access Point is configured At least one client is connected to the Access Point...
  • Page 23 Adding manually a hidden network 1. Click on to scroll down and click on 2. Click on to add a new network. 3. Enter the Network name. • Click on the Network name field to enter a name. • Click on to confirm the network name.
  • Page 24 Selecting a network among the ones identified around 1. Select the network among the list. 2. Enter the Password. 3. Click on Join. Adding manually a hidden network 1. Click on Add. 2. Select the Network name. 3. Select the Security Mode. 4.

  • Page 25: Configuring A 3G/4G/5G Cellular Interface

    2. Insert the SIM card into a slot on the unit rear panel Pro460 • A Pro460 is equipped with 6S modems. • Slots 1 to 6 can be used. Connecting a Quad CellLink to the Unit Connect a Quad CellLink to the unit to enable cellular networks.
  • Page 26 4. Connect the USB cable to the unit. Note: Choose a weather protected area for this connection in order to avoid any damage due to ambient humidity or rain. 5. Open the Web Interface of the unit. The Quad CellLink is automatically detected: •...

  • Page 27: Enabling / Disabling A Cellular Modem

    Enabling / Disabling a Cellular Modem You can enable and disable modems from the Unit Panel or from the Web Interface. From the Unit Panel 1. From the Home menu, click on 2. Click on to select the modem that you want to enable or disable. 3.

  • Page 28: Enabling / Disabling All Quad Celllink Cellular Modems

    From the Web Interface 1. From the Web Interface, click on Network > Interfaces. Click on to disable embedded modems and on to enable them. Enabling / Disabling all Quad CellLink Cellular Modems You can enable and disable all modems of a Quad CellLink from the Unit Panel or from the Web Interface.

  • Page 29: Managing The Apn Database

    Managing the APN database The unit is delivered with a pre-defined APN database. You can enrich the database from the Web Interface. You can: Add and configure new APN settings to suit your requirements, so they can be easily selected •...
  • Page 30 From the Unit Panel 1. From the Home menu, click on 2. Click on to select the Modem to configure. 3. Click on the line of the modem to be configured. 4. Check the APN assigned. a. Click on b. Click on to scroll down and display the APN.

  • Page 31: Deleting An Apn

    If you cannot find a relevant APN in the pre-defined list, you can: • Fill in the APN fields with proper settings and click on Apply. • Enrich the pre-defined APN list by adding your APN to it (See Managing the APN database).
  • Page 32 1. From the Web Interface, click on Network > APN. Note: By default, the APN Automatic Configuration is enabled. Click on to disable it. The button turns into - 28 -...

  • Page 33: Managing Cellular Operators

    Managing Cellular Operators For each SIM card, you can decide how to manage the selection of the cellular operator. You have 3 possibilities: Automatic mode: The unit selects the operator by itself. • Manual Selection: This mode is selected from the Web Interface. It allows entering the MCC and •...

  • Page 34: Selecting The Automatic Mode

    Selecting the Automatic Mode Note: The Automatic Mode is the default setting. From the Unit Panel 1. From the Home menu, click on 2. Click on to scroll down to the modem to be configured. 3. Click on the modem line to enter the MOD. CONFIG menu. 4.

  • Page 35: Selecting Manually A Cellular Operator

    Note: Only white operators in the list can be selected. 8. Click on to scroll down and click on to save. From the Web Interface 1. Click on the modem line. 2. Select Scan and select in the Selection mode scrolling list. 3.

  • Page 36: Configuring Modem Bands

    Configuring Modem Bands Note: If modem bands are not set in automatic mode or of they are not all selected, a star is displayed on the modem line. From the Unit Panel Using the Standard mode 1. From the Home menu, click on 2.
  • Page 37 8. Click on to unselect the diBerent cellular bands. The green dots turn to grey. 9. Click on to scroll down and click on to save. From the Web Interface Using the Standard mode 1. Click on to configure the cellular bands. 2.
  • Page 38 4. Click on to unselect the diBerent cellular bands. The green dots turn to grey. 5. Click on Apply. - 34 -...

  • Page 39: Managing Priorities Of Network Links

    Managing Priorities of Network Links You can decide of a priority level (High or Low) for each network link used for Live or Forward operations. These low and high priorities are managed as shown on the diagram below: For Live: •...

  • Page 40: Configuration

    Configuration The following settings are related to this general menu. Configuring the Unit Name From the Unit Panel 1. From the Home menu, click on 2. Click on and click on 3. Click on General. 4. Click on the Product Identifier field. 5.

  • Page 41: Selecting The Language

    4. Click on the Date field. 5. Set the Time and date. Note: The Time and Date format is set to: YYYY-MM-DD HH:MM. From the Web Interface 1. From the Web Interface, click on Settings > General. 2. Click on the Date and/or Time field to change it as required. 3.

  • Page 42: Enabling / Disabling The Unit Location

    From the Web Interface 1. From the Web Interface, click on Settings > General. 2. Select the Battery model. Note: If the battery used is not listed, select Generic. 3. Click on Apply. Note: You can access to this menu by clicking on the battery icon on the top bar of the screen.

  • Page 43: Enabling / Disabling Auto-Live At Startup

    Enabling / Disabling Auto-Live at Startup This option allows you to start a Live automatically once the unit is connected to a StreamHub and once there is a video source. From the Unit Panel 1. From the Home menu, click on 2.

  • Page 44: Adding And Configuring A Live Profile

    Adding and configuring a Live Profile A Live Profile is a set of audio and video settings to fit with specific broadcasting requirements. Live Profiles can be configured from either the Web Interface or on the Unit Front Panel. The unit is delivered with 3 default Live Profiles: •...
  • Page 45 6. Click on to confirm the new profile name. 7. Click on to configure the Live Profile settings following the recommendations mentionned in the table above: • Application: Broadcast (SST), Broadcast (SRT) or Broadcast (SST Low Latency) • End-to-End Latency •...
  • Page 46 Note: I and P frames only is available only if the Encoder Type is H.264. 10. Click on to enable Manual Resolution. The button turns into and the Resolution field appears. Note: The Resolution field is available only if the Bitrate Control is VBR. 11.

  • Page 47: Deleting A Live Profile

    Deleting a Live Profile From the Unit Panel 1. From the Home menu, click on 2. Click on and click on 3. Click on to display the profile to delete. 4. Long press the profile to delete. 5. Click on YES to confirm the profile deletion. From the Web Interface 1.

  • Page 48: Adding And Configuring A Record Profile

    Note: • The feature Live + Auto-record is available in Single Encoding mode for HD video source only. • When this option is enabled, a Record starts automatically when a Live is started. • The record profile used for the Auto-record can be diBerent than the one used for a Record.

  • Page 49: Deleting A Record Profile

    • Video Settings (Encoder Type, Bitrate, Chroma subsampling) When recording, the video is encoded in CBR mode with a resolution as source. • Audio Settings (Encoder Type, Channel Layout, Bitrate) 9. Click on to save the new Record Profile settings. From the Web Interface 1.

  • Page 50: Selecting A Record Profile

    From the Web Interface 1. Click on Settings > Record. 2. Double click the trash button ( ). Note: To reorder the profiles, drag and drop them. Selecting a Record Profile You can select diBerent record profiles for: • Live + Auto-record •...
  • Page 51 3. Activate Auto-forward if required. Note: • When this option is enabled, a Forward starts automatically when a Live is started. • The record profile used for the Auto-record can be diBerent than the one used for a Record only. - 47 -...

  • Page 52: Adding And Configuring A Destination Profile

    Adding and Configuring a Destination Profile A Destination Profile is a set of parameters allowing the unit to connect to a StreamHub, a Manager or a SRT Receiver. Note: StreamHub is a web-based platform that recieves, decodes, records and distributes video and audio feeds.
  • Page 53 Note: These settings may have been changed by the system administrator. 8. Click on to save the new Destination Profile settings. Note: To select the newly created Destination Profile, see Selecting a Destination Profile. From the Web Interface 1. Click on Settings > Destination. 2.

  • Page 54: Deleting A Destination Profile

    Deleting a Destination Profile From the Unit Panel 1. From the Home menu, click on 2. Click on and click on A green dot ( ) indicates the currently selected profile. 3. Click on to display the profile to delete. 4.

  • Page 55: Configuring Aes Encryption

    From the Web Interface 1. Click the icon. The encoder current settings are displayed. Select a pre-defined Destination Profile. Configuring AES encryption You can decide to encrypt / scramble a video during a Live operation, provided the destination server's license includes this option. You can enable and disable the video AES encryption from the Unit Panel or the Web Interface.

  • Page 56: Configuring Forward Settings

    3. Click on Advanced. Click on to enable or disable the AES Scrambling function. If enabled, enter the AES key as defined in the destination server interface (please refer to the Server User Guide). Configuring Forward Settings The Forward function oBers three possibilities: •...
  • Page 57 3. Click on to enable or on to disable the Resume at Startup, Auto-erase, or/ andHot Folder options. Note: • Resume at Startup: If any forward is still in progress when the unit is turned oB, it is resumed when the unit is started up. •...

  • Page 58: Selecting A Mission

    Selecting a Mission To receive missions, the selected destination profile must be a Manager supporting the Story Centric Workflow. See Selecting a Destination Profile. From the Unit Panel 1. Click on to see the diBerent missions. 2. Click on to have more information on the mission. This screen appears.
  • Page 59 Changing the mission 1. Click on Settings > Missions or on the icon in the top bar. 2. Click on another mission to select it. The icon moves to the selected mission. - 55 -...

  • Page 60: Setting A Video Return

    Setting a Video Return The Video Return feature allows Field Units operating on sites to receive live feeds, such as a program currently on air or a teleprompting from the Media Control Room even if a Live is running or not. The unit must be connected to a StreamHub to allow the Video Return feature.

  • Page 61: Receiving A Video Return

    Receiving a Video Return From the Unit Panel Check that the video return icon appears on the top bar of the screen. If it appears, the unit is receiving a video stream. 1. Connect a screen to the HDMI port of the unit. From the Web Interface The video return icon ( ) on the top bar indicates that the unit is receiving a Video...

  • Page 62: Single Encoding Mode

    Single Encoding mode Selecting the Video Source You can select amongst: • SDI input • Pattern (Internal Pattern Generator) Note: • When selecting the Pattern generator as a source, you can select the pattern shape amongst color circles, color bars or a black pattern. •...
  • Page 63 Note: The SYNC input supports SD Black Burst and HD Tri level signals in the following formats: PAL, NTSC, 720p25, 720p29.97, 720p30, 720p50, 720p59.94, 720p60, 1080i50, 1080i59.94, 1080i60, 1080p25, 1080p29.97, 1080p30, 1080p50, 1080p59.94, 1080p60. 7. Click on the Time Code field to select SDI input if required. 8.
  • Page 64 Note: The SYNC input supports SD Black Burst and HD Tri level signals in the following formats: PAL, NTSC, 720p25, 720p29.97, 720p30, 720p50, 720p59.94, 720p60, 1080i50, 1080i59.94, 1080i60, 1080p25, 1080p29.97, 1080p30, 1080p50, 1080p59.94, 1080p60. 4. In the Time Code field, select SDI input (if required). 5.

  • Page 65: Starting A Live

    Starting a Live You can start a live manually or you can enable the Auto-live at startup. See chapter Enabling / Disabling Auto-live at Startup. From the Unit Panel 1. From the Home menu, click on The video preview appears on screen and the live profile selected is reminded. When clicking on , the Live menu reminds some information.
  • Page 66 Note: See StreamHub User Guide to set another delay during Live operation. In case of a Live and simultaneous Record, another screen appears alternately: Remaining recording Source Standard time possible on SD card Space used on SD Record Duration card Note: To stop the Live: a.

  • Page 67: Starting A Record

    Starting a Record Note: Make sure that you inserted a micro SD card before starting a record. This micro SD card must not be in read only (or locked) mode. From the Unit Panel 1. From the Home menu, click on The video preview appears on screen and the record profile selected is reminded.
  • Page 68 Amount and Network Bitrate percentage of data already forwarded (if option enabled) Record Duration Note: To stop the Record: a. Click on b. Click on c. Click on to confirm. To stop the Forward: a. Click on b. Click on c.

  • Page 69: Starting A Forward

    Starting a Forward Make sure that a mass storage such as an SD card or a USB memory tick is connected to the unit. You can choose to forward: • The last record • A selection of records • All files From the Unit Panel From the Home menu, click on The forward interface appears:...
  • Page 70 a. To forward the last record, click on b. To forward some specific files, select the files and click on c. To forward all files, click on The forward in progress is indicated on the screen. - 66 -...

  • Page 71: Transmitting Files Via The Hot Folder

    Transmitting Files via the Hot Folder The Hot Folder function enables you to transmit files (eg. photos) automatically over unmanaged networks wherever the action is taking place. This function uses an ftp push to transmit files following the FIFO method (First In, First Out). You can enable or disable the function as required.
  • Page 72 From the Web Interface 1. Click on Settings > Forward. 2. Click on to enable or disable the Hot Folder function. Once the Hot Folder function is enabled, the icon appears in the upper bar. Files are automatically forwarded following the priority levels defined on the camera (standard or high priority).

  • Page 73: Multi-Encoding Mode

    Multi-Encoding mode With its 4 SDI inputs, the unit can stream up to 4 full HD streams simultaneously. Note: Please note that this feature allows Live only. Set the Multi-Encoding Mode From the Unit Panel 1. From the Home menu, click on 2.

  • Page 74: Starting A Live

    Starting a Live You can start a live manually or you can enable the Auto-live at startup. See chapter Enabling / Disabling Auto-live at Startup. From the Unit Panel 1. From the Home menu, click on The video preview appears on screen and the live profile selected is reminded. When clicking on , the Live menu reminds some information for each encoder.
  • Page 75 Audio bars indicating audio levels Live Duration 4. Click on to display some indications about the Live action: End-to-end Latency Network Bitrate configured in the Live Profile or Source Standard modified remotely from StreamHub Live Duration interface Note: See StreamHub User Guide to set another delay during Live operation. To stop the Live for every encoder: a.
  • Page 76 From the Web Interface 1. Click on 2. For each encoder, check that the settings are configured and selected as required: • Video Source • Live Profile • Destination Profile Note: Please note that all inputs must have the same resolution and the same frame rate.

  • Page 77: Using The Intercom

    Using the intercom The Intercom function enables you to communicate with the Master Control Room, using a microphone or a headset connected to the unit. You can manage the Intercom function from the StreamHub interface. Connect the headset, or microphone to the unit. From the StreamHub interface, start the Intercom session (please refer to the StreamHub User Guide).

  • Page 78: From The Unit Panel

    From the Unit Panel 1. From the Home menu, click on 2. Click on 3. Click on to move to settings Micro and/or Headset levels. 4. Click on to move the cursor. From the Web Interface 1. Click on Settings > I/O. 2.

  • Page 79: Configuring A Data Bridge

    Configuring a Data Bridge When configured in Data Bridge mode, the unit can be used as a Data Bridge that profides access to Internet from the field, or access to devices connected to the transmitter LAN from the studio (such as remote control of camera). In this configuration, Live operation is still allowed, but Record and Forward operations are no more available.

  • Page 80: From The Web Interface

    From the Web Interface 1. From the Web Interface, click on 2. Select the Destination Profile from the scrolling list. Click on to enable or disable Data Bridge. Once the Data Bridge is configured, the button turns into and an icon appears in the upper bar.

  • Page 81: Locking A Field Unit From Manager Interface

    Locking a Field Unit from Manager Interface You can lock / unlock a field unit from the Manager interface. Please refer to the Manager User Guide to get the procedure to follow. Once the field unit is locked, you cannot: add/delete/modify Destination profiles, •...

  • Page 82: Using The Remote Control

    Using the Remote Control Connect the remote control to the unit thanks to the USB cable. Note: When the Remote control is connected, the Power indicator switch on and the other indicators blink for 3 seconds. Tally Light Live Indicator Record Indicator Power Indicator Activity button...

  • Page 83: Indicators Meaning

    Indicators Meaning Power Indicator Fixed Green The remote control is connected to the unit. The remote control is not connected to the unit. Live Indicator Flashing Blue The Live operation is starting. Fixed Blue The Live is in progress. No Live action is running. Record Indicator Flashing Red The Record operation is starting.

  • Page 84: Servicing

    Servicing Getting the Unit Information From the Unit Panel 1. From the Home menu, click on 2. Click on and click on The Device Info screen appears: 3. Use to scroll down information. From the Web Interface Click the icon to display the unit information: You can access the unit information: •...

  • Page 85: Getting The Imei/Imsi/Iccid Numbers

    Getting the IMEI/IMSI/ICCID numbers • IMEI (International Mobile Equipment Identity) The IMEI number is a unique 15 digit number that identifies a cellular device within a mobile network. It identifies the modem embedded within the unit. • IMSI (International Mobile Subscriber Identity) The IMSI number is a unique 25 digit number that identifies a mobile subscriber.

  • Page 86: Testing A Live Using The Pattern Mode

    Testing a Live using the Pattern Mode Once you have set a Destination Profile, you can configure a Live encoding using a Pattern and test communication between the unit and the destination StreamHub. 1. Click on to access the unit's settings. 2.

  • Page 87: Changing The Web Interface Password

    Changing the Web Interface Password 1. Click on Admin > Password. 2. Enter the current password. 3. Enter the new password. 4. Confirm the new password. 5. Click on Apply. Updating the Firmware Note: • Make sure that the battery is properly charged before starting to update •...
  • Page 88 From the Web Interface 1. Click on Admin > Update Firmware. 2. Click on the Browse button to select the .fw software file that you saved. 3. Click on the Update button. 4. Follow the instructions on screen. Note: The update may take several minutes, depending if it is a major update or not.

  • Page 89: Rebooting The Unit

    Rebooting the Unit You can reboot the unit from the Web Interface only. 1. Click on Admin > Reboot. 2. Click on Yes to confirm. Restoring Factory Settings From the Unit Panel 1. From the Home menu, click on 2. Click on and click on 3.

  • Page 90: Exporting The Unit Configuration

    Exporting the Unit Configuration Click on Backup > Export Config. Note: An .awj file is exported in the download space. This file can be easily imported later, once factory settings have been restored. Importing the Unit Configuration From the Unit Panel 1.
  • Page 91 3. Click on the modem line indicating "Need pin". 4. Click on The screen reminds the number of attempts left to enter the PIN code to unlock the SIM card. 5. Click on OK to activate the keyboard. 6. Enter the PIN code and click on to confirm.

  • Page 92: Deleting File(S) From The Sd Card

    Deleting file(s) from the SD card Note: Make sure that the SD card is not locked. From the Unit Panel 1. From the Home menu, click on 2. Click on and click on 3. Click on Delete. 4. Click on files you want to delete and click on 5.
  • Page 93 - 89 -...

  • Page 94: Formatting The Sd Card

    Formatting the SD Card Note: This operation can be done only from the Unit Panel 1. From the Home menu, click on 2. Click on and click on 3. Click on Format. 4. Choose between FAT32 or exFAT. 5. Click on Yes to confirm. 6.

  • Page 95: Troubleshooting

    Troubleshooting Getting a Report File Haivision's support team may ask for a Report File that you can send by email to help them in investigating about unexpected behaviors. From the Unit Panel 1. From the Home menu, click on 2. Click on and click on 3.

  • Page 96: Alarm Messages

    Alarm Messages Message Solutions Read-only SD card Unlock the SD card inserted into the unit. Receiver not defined Please see Adding and Configuring a Destination Profile. Bad Video synchronization Check that the video cable(s) are properly connected to the camera and to the •...

  • Page 97: Specifications

    Specifications Video Standards 3840x2160p 25/29.97/30/50/59.94/60 fps (H.265/HEVC only) 1920x1080p 25/29.97/30/50/59.94/60 fps (H.265/HEVC and H.264/AVC) 1920x1080i 50/59.94/60 fps 1280x720p 50/59.94/60 fps Compression Codec H.265/HEVC H.264/AVC Profile Main High Level Up to 5.1 Up to 4.2 Chroma format 4:2:2 and 4:2:0 4:2:0 Bit depth 8-bit and 10-bit 8-bit...

  • Page 98: Video Return

    Video Return Video Codec H.264/AVC 4:2:0 8 bit Resolution 720p50/60 1080p25/30 1080p50/60 Bitrate Mode Bitrate 200Kbps to 6Mbps Audio Codec AAC-LC Mode Mono and Stereo Bitrate 32Kbps (for Mono) 64Kbps (for Stereo) Ancilliary Data Time Code SMPTE 12M-1 and SMPTE 12M-2 VITC and LTC High Dynamic Range HLG or PQ...

  • Page 99: Interfaces

    Interfaces Audio/Video 12G-SDI Input Connector type: BNC connector Impedance: 75 Ohms Complies with SMPTE 292M, SMPTE 424M, SMPTE 2081 and SMPTE 2082 level A and level B-DS (limited to one SDI stream for level B-DS) Supported Embedded Audio at 48kHz 3G-SDI Input Connector type: BNC connector Impedance: 75 Ohms...
  • Page 100 Return IFB Channels Intercom Headset Connector type: 4pins (TRRS) 3.5 mm Audio Jack (Signal complies with Apple and Samsung headsets) Pins (Mating plugs) 1: Tip (Left HP) 2: Ring1 (Right HP) 3: Ring2 (Ground) 4: Sleeve (Microphone) Headphone Dynamic Range (20 kHz Filter): 100 dB Headphone THD+N: -70 dB max Headphone Load Impedance: 16 W or higher HeadPhone Output Power: 2 x 55 mW max (16 W)

  • Page 101: Hardware Specifications

    Hardware Specifications Power Supply DC input 18 V nominal, 5A Max External battery with V mount or Gold mount plates Power Consumption 70 W max From 25 to 35 W typical Weight 1,5kg 3.3 lbs Dimensions (LxWxD) 26,6 x 8,4 x 12,5 cm 10.5"...

  • Page 102: Device Disposal

    Device disposal Dispose of this product in a separate waste collection facility according to the requirements in force in your country. Please check the regulation in force in your country. In the European Union, please refer to the WEEE Directive. - 98 -...

  • Page 103: Contact Us

    1 (877) 224-5445 International 1 (514) 334-5445 and choose from the following: Sales - 1, Cloud Services - 3, Support - 4 Managed Services U.S. and International 1 (512) 220-3463 1 (514) 334-0088 Support Portal https://support.haivision.com Product Information info@haivision.com - 99 -...

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