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JetStor FX Series Hardware Manual

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JetStor FX Series
Hardware Manual
Applicable Models:
812FX, 812FXD, 816FX, 816FXD, 824FX, 824FXD, 826FXD
Advanced Computer & Network Corp.
www.acnc.com

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Summary of Contents for JetStor FX Series

  • Page 1 JetStor FX Series Hardware Manual Applicable Models: 812FX, 812FXD, 816FX, 816FXD, 824FX, 824FXD, 826FXD Advanced Computer & Network Corp. www.acnc.com...
  • Page 2 Copyright © Copyright 2016 . All rights reserved. No part of this document may be reproduced or transmitted without written permission from Edition 1.0 (November 2016) This edition applies to SANOS (SAN Operating System) 4.0. believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

  • Page 3: Notices

    Notices This user’s manual is applicable to the following models: Storage System 4U 19” Rack Mount Models Model Name Controller Type Form Factor, Bay Count, and Rack Unit Dual Controller LFF 24-disk 4U Chassis Single Controller LFF 24-disk 4U Chassis Storage System 3U 19”...

  • Page 4: Regulatory Statements

    information, and recommendations in this document do not constitute a warranty of any kind, express or implied. Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems.
  • Page 5 CE Statement This device has been shown to be in compliance with and was tested in accordance with the measurement procedures specified in the Standards and Specifications listed below. Technical Standard: EMC DIRECTIVE 2014/30/EU (EN55022 / EN55024) UL Statement Rack Mount Instructions - The following or similar rack-mount instructions are included with the installation instructions: 1.
  • Page 6 This equipment intended for installation in restricted access locations. Access should only be allowed by qualified SERVICE PERSONS or by USERS who have  been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken. Access is through the use of a TOOL or lock and key, or other means of security, and is ...
  • Page 7 INFORMATION: AC&NC provides limited warranty for JetStor-branded hardware products:  System hardware and peripheral product (s): 3 years limited warranty from date of original purchase. Battery Backup Module or super capacitor module (applies for cache-  to-flash module): 1 year limited warranty from date of original purchase.

  • Page 8: Table Of Contents

    Technical Support .......................... xii Information, Tip and Caution ......................xiii Conventions ........................... xiii Overview ......................... 1 1.1. JetStor FX Series Product Overview ................. 1 1.2. JetStor FX Series Hardware Features ................3 1.3. JetStor FX Series Hardware Specifications ..............4 1.4.
  • Page 9 3.8.1. Connecting to the Management Ports ............. 49 3.8.2. Multi-Path (MPIO) Configurations ..............49 3.8.3. Single Path Configurations ................51 3.9. Connecting Power Cords and Power to the System ............52 3.10. Power off the System ....................... 53 3.11. Connecting a UPS System ....................54 3.12.
  • Page 10 LFF & SFF System Front Panel Components ............... 11 Figure 2-3 Disk Drive Indicators of LFF & SFF Disk Drive Tray ............11 Figure 2-4 System Disk Drive Numbering for the FX Series ..........Figure 2-5 LFF & SFF Rear Panel Layout ..................15 Figure 2-6 General View of the Controller Module .................
  • Page 11 Install the Tray with Disk Drive and Lock the Release Button Lock (SFF) ....48 Figure 3-28 Cabling Example of the Administrator to JetStor FX Management Port ....49 Figure 3-29 One Server / One HBA / Two Switches / Dual Path ............. 50 Figure 3-30 Two Servers / One HBA per Server / Two Switches / Dual Path ........
  • Page 12 Figure 6-7 Warning Message of failed PSU in SANOS UI .............. 78 Figure 6-8 Mechanical Components of the PSU ................79 Figure 6-9 Procedures of Removing the Power Supply Unit ............80 Figure 6-10 Installing the Power Supply Unit in the System Chassis ..........81 Figure 6-11 Screen Shot of the PSU Successfully Installed in the SANOS UI ........
  • Page 13 Tables Table 1-1 FX Series Storage System 4U 19” Rack Mount Models ........Table 1-2 FX Series Storage System 3U 19” Rack Mount Models ........Table 1-3 FX Series Storage System 2U 19” Rack Mount Models ........Table 1-4 FX Series Series Hardware Specifications ..............4 Table 1-5 FX Series Hardware Specifications ................

  • Page 14: Preface

    Preface About This Manual This manual provides technical guidance for designing and implementing JetStor FX series SAN system, and it is intended for use by system administrators, SAN designers, storage consultants, or anyone who has purchased these products and is familiar with servers and computer networks, network administration, storage system installation and configuration, storage area network management, and relevant protocols.

  • Page 15: Information, Tip And Caution

    Via the Web: https://acnc.com/support  Via Telephone: 800-213-2667  Via Skype Chat, Skype ID: JetStor.support Via Email: support@acnc.com  Information, Tips and Caution This manual uses the following symbols to draw attention to important safety and operational information. INFORMATION: INFORMATION provides useful knowledge, definition, or terminology for reference.
  • Page 16 <Italic> Indicates a variable, which is a placeholder for actual text provided by the user or system. Example: copy <source-file> <target-file>. [ ] square Indicates optional values. brackets Example: [ a | b ] indicates that you can choose a, b, or nothing. { } braces Indicates required or expected values.

  • Page 17: Overview

    FX Series Product Overview 1.1. JetStor FX series is a SAN storage system, the system is composed of system hardware and the SANOS operating system, the system hardware is a modular design and FRU (field replacement unit) optimized. All the hardware modules are inside the rack mount chassis...

  • Page 18: Figure 1-1 Form Factors Of All Fx Series Models

    Form Factors of All FX Series Models Figure 1-1 The following tables provide detailed information about all FX Series models arranged by form factors. FX Series Storage System 4U 19” Rack Mount Models Table 1-1 Model Name Controller Type Form Factor, Bay Count, and Rack Unit...

  • Page 19: Jetstor Fx Series Hardware Features

    FX Series Storage System 2U 19” Rack Mount Models Table 1-3 Model Name Controller Type Form Factor, Bay Count, and Rack Unit Dual Controller LFF 12-bay 2U Chassis 812FXD Single Controller LFF 12-bay 2U Chassis 812FX Dual Controller SFF 26-bay 2U Chassis...

  • Page 20: Jetstor Fx Series Hardware Specifications

    。 6G MUX board for installing 2.5” SATA SSD into LFF 3.5” disk drive tray 。 6G MUX board for installing 2.5” SATA SSD into SFF 2.5” disk drive tray FX Series Hardware Specifications 1.3. Following tables are hardware specifications FX series. 826FXD Hardware Specifications Table 1-4 Model name...
  • Page 21 optional 6G MUX board with bracket for 2.5” tray. SED function will be available in Q1 2017 Expansion 2 x mini-SAS HD SFF-8643 (internal) connectors onboard (connect with the Connectivity SAS cable by using mini-SAS HD SFF-8644 connector) (per Controller) Expansion JX JBOD series 12Gb SAS RAID expansion enclosure 826JXD (SFF 26-bay)

  • Page 22: Table 1-5 Fx Series Hardware Specifications

    812FX(D), 816FX(D) and 824FX(D) Hardware Specifications Table 1-5 812FXD (dual) 816FXD (dual) 824FXD (dual) Model name 812FX (single) 816FX (single) 824FX (single) RAID Dual-active (Active-Active) or Single-upgradable controller Controller Host Channels Built-in 2x 10GBASE-T iSCSI (RJ45) ports (per Built-in 1x 1GbE management port controller) Optional host cards at slot 1 (PCIe Gen3 x 8)

  • Page 23: Jetstor Fx Series Optional Components

    Non-Operating Relative Humidity 10% to 90%  FX Series Optional Components 1.4. Following list are optional components for all FX series models: Host Cards:  。 Four 16Gb Fibre Channel (SFP+) ports (model Name: HQ-16F4S2) 。 Four 10GbE iSCSI (SFP+) ports (model name: HQ-10G4S2) 。...
  • Page 24 。 Super capacitor module + flash module (model name : C2F-SP128G) GBIC:  。 GBIC Transceiver - 16Gb SFP+ (model name: GBC-16GSFP+) 。 GBIC Transceiver - 10Gb SFP+ (model name: GBC-10GSFP+) 。 GBIC Transceiver - 8Gb SFP+ (model name: GBC-08GSFP+) ...

  • Page 25: System Components Overview

    This chapter outlines the key hardware components or modules of the JetStor FX system. After reading this chapter, you will have a basic understanding of each part of the JetStor FX hardware and give you the ability to be able to successfully configure and operate your JetStor FX system.

  • Page 26: Figure 2-1 System Controls And Indicators

    Figure 2-1 System Controls and Indicators Table 2-1 Descriptions of System Controls and Indicators Number Description System Power Button/LED UID (Unique Identifier) Button/LED System Access LED System Status LED USB Port (for USB LCM module) Figures and the table below illustrate LFF & SFF system front panel components.

  • Page 27: Figure 2-2 Lff & Sff System Front Panel Components

    Figure 2-2 LFF & SFF System Front Panel Components Table 2-2 LFF & SFF System Front Panel Components Number Description System Left Ear Disk Drive Tray System Right Ear The System Controls and Indicators  Disk Drive Tray Indicators: figures and the table below illustrate LFF and SFF disk drive tray indicators.

  • Page 28: System Disk Drive Numbering

    2.2. System Disk Drive Numbering Figures below illustrate the JetStor FX system disk drive numbering. The disk drive numbering for LFF system starts from the top of first row in left column; this kind of disk drive numbering rule helps to balance the system weight distribution and enable easy management of disk drives zoning.

  • Page 29: Supported Disk Drives And Ssds

    2.3. Supported Disk Drives and SSDs The table below shows supported disk drives and SSDs for all JetStor FX series models. This can be a reference for you to purchase suitable disk drives or SSDs for your system. AC&NC has qualified the popular SAS HDDs and SAS/SATA SSDs available in the market; to...

  • Page 30: Rear Panel

    2.4. Rear Panel The following content outlines the detail of the JetStor FX series rear panel and components. In this section, you will learn the name and location of the key components and modules in the rear panel. 2.4.1. Rear Panel Layout...

  • Page 31: Controller Module

    Figure 2-5 LFF & SFF Rear Panel Layout Table 2-5 LFF & SFF Rear Panel Layout Number Description Power Supply Unit 1 Fan Module 1 Slot for Cache-to-Flash Module: Flash Module Controller Module 1 Controller Module 2 Fan Module 2 Power Supply Unit 2 Slot for Cache-to-Flash Module: Power Module 2.4.2.

  • Page 32: Figure 2-6 General View Of The Controller Module

    Figure 2-6 General View of the Controller Module = Dirty Cache LED = Controller Status LED = Master/Slave LED = Unique Identifier LED Figure 2-7 Components of the Controller Module Table 2-6 Description of the Controller Module Components Number Description Host Card Slot 1 (host card is an optional part) Buzzer Mute Button Host Card Slot 2 (host card is an optional part)

  • Page 33: Power Supply Unit

    2.5. Power Supply Unit All JetStor FX series models are equipped with two redundant and hot swappable PSUs (Power Supply Units). The PSU for 3U/4U systems and 2U systems are the same, but the installation direction is different. (If you pull out the PSU from the system chassis, for 4U/3U system, the sticker on the PSU will be at down side;...

  • Page 34: Figure 2-8 Location Of The Power Supply Unit In The Lff Or Sff System

    Figure 2-8 Location of the Power Supply Unit in the LFF or SFF System Table 2-7 Location of the Power Supply Unit in the LFF or SFF System Number Description PSU 1 PSU 2...

  • Page 35: Fan Module

    2.6. Fan Module All JetStor FX series models are equipped with two redundant and hot swappable fan modules. The fan module for 4U/3U systems are the same, however 2U systems are different. Each fan module includes two fans. Images and tables below illustrate the location and mechanical components of the fan module that is installed in the LFF and SFF system.

  • Page 36: Figure 2-10 Location Of Each Fan Module Installed In The Lff Or Sff System

    Figure 2-10 Location of Each Fan Module Installed in the LFF or SFF System Table 2-9 Location of Each Fan Module Installed in the LFF or SFF System Number Description Fan 1 and Fan 2 Fan 3 and Fan 4...

  • Page 37: Cache-To-Flash Memory Protection

    In the event of power loss, the I/O cache data stored in the volatile memory will be lost; this can cause data inconsistency especially in database applications. The JetStor FX series can provide an optional Cache-to-Flash memory protection function that will safely transfer the memory cache data to a non-volatile flash device for permanent preservation.

  • Page 38: Figure 2-12 Location Of The Cache-To-Flash Module

    Figure 2-12 Location of the Cache-to-Flash Module Table 2-11 Location of the Cache-to-Flash Module Number Description Slot for Flash Module Slot for Power Module...

  • Page 39: Mechanism Of Cache Data Protection

    Figure 2-13 The Cache-to-flash Module – BBM (Battery Backup Module) Pack Figure 2-14 The Cache-to-flash Module – SCM (Super Capacitor Module) Pack 2.7.1. Mechanism of Cache Data Protection The following image is the working sequence of Cache-to-Flash workflow. Figure 2-15 Cache-to-Flash Workflow Cache-to-Flash technology will first flush CPU cache to memory RAM, then flush memory RAM to M.2 flash module to maintain the upmost data consistency.

  • Page 40: Features Of The Cache-To-Flash Module

    flash module is selected for better performance and less power consumption. In Cache‐to‐Flash recovery phase, BIOS will check C2F flag status. If C2F flag is ON, I/O cache data will be recovered from the M.2 flash module and then continue normal booting. If C2F flag is OFF, the normal booting process continues.

  • Page 41: Installing The System Hardware

    Installing the System Hardware This chapter will show you the detailed procedure of the JetStor FX series hardware installation and initial configuration. 3.1. Installation Checklist To ensure a successful system installation and initial configuration, you can follow the procedures in the checklist below by order.

  • Page 42: Figure 3-1 Front Side Components Of Lff & Sff Disk Drive Trays

    Figure 3-1 Front Side Components of LFF & SFF Disk Drive Trays Table 3-2 Front Side Components of LFF & SFF Disk Drive Trays Item Number Description Carrier Handle Release Button Release Button Lock Carrier Handle Unlock the Disk Drive Tray and Remove from the System The standard position of the disk drive tray is locked to prevent damage during transport.

  • Page 43: Figure 3-2 Unlock And Open The Carrier Handle Of A Disk Drive Tray (Lff)

    Figure 3-2 Unlock and Open the Carrier Handle of a Disk Drive Tray (LFF) Figure 3-3 Unlock and Open the Carrier Handle of a Disk Drive Tray (SFF)  The following content is the procedure for removing disk drive trays from the system: 。...

  • Page 44: Figure 3-4 Hold The Carrier Handle And Pull Out The Disk Drive Tray (Lff)

    Figure 3-4 Hold the Carrier Handle and Pull out the Disk Drive Tray (LFF) Figure 3-5 Hold the Carrier Handle and Pull out the Disk Drive Tray (SFF)

  • Page 45: Figure 3-6 Align The Disk Drive & Install Into The Tray (Lff-To-Lff)

    Installing a Disk Drive into the Tray Following contents and figures are detail steps of installing a disk drive into the tray. For Installing a LFF disk drive into the LFF tray  。 Place a disk drive tray onto a stable surface. 。...

  • Page 46: Figure 3-7 Align The Disk Drive & Install Into The Tray (Sff-To-Lff)

    。 Install and tighten all four screws to secure disk drive. Figure 3-7 Align the Disk Drive & Install into the Tray (SFF-to-LFF)  For installing a SFF disk drive into the SFF tray 。 Place a disk drive tray onto a stable surface. 。...

  • Page 47: Installing The Optional Host Cards

    3.3. Installing the Optional Host Cards The JetStor FX series comes with two on-board 10GbE iSCSI ports on each controller. If you want to expand the number of host ports, purchase host cards (optional components) will be the fastest and most cost-efficiency choice.

  • Page 48: Figure 3-9 Host Card Installation Slots

    Figure 3-9 Host Card Installation Slots Table 3-4 Host Card Installation Slots of a Controller Item Number Description Host Card Slot 1 Host Card Slot 2 Please refer to following tables for supported installing location and combination of host cards to keep the optimized system performance and prevent any unexpected incidents. Table 3-5 Supported Installing Location and Combination of Host Cards Connection...

  • Page 49: Table 1-1

    6.5.5, Rest to Factory Default section in JetStor FX Series Software Manual. All dual controller JetStor FX series models must have installed the  same type of host cards into the same slot number to keep the optimized system performance.

  • Page 50: Figure 3-10 Mechanical Components Of The Controller Module

    The following content and images are detailed steps for installing a host card into the system. Remove the controller from the system chassis.  The following image and table are the introduction of the mechanical components of a controller module. Figure 3-10 Mechanical Components of the Controller Module Table 3-6...

  • Page 51: Figure 3-11 Steps Of Removing The Controller Module

    Figure 3-11 Steps of Removing the Controller Module Remove the dummy host card cage by loosening two screws of the dummy host card  cage and then take dummy host card cage from controller module. Figure 3-12 Procedures of Removing the Host Card Dummy Cage Installing the System Hardware...

  • Page 52: Figure 3-13 Procedures Of Installing The Host Card

     You must install GBIC (s) for the Fibre Channel or 10GbE host cards before connecting the cables from the JetStor FX to the host sides.  Install the controller module into the system chassis if the host card installation completed.

  • Page 53: Installing The Optional Memory Module

    816FX(D), 824FX(D) and 8GB DDR4 for 826FXD. If you purchase additional optional memory module for your JetStor FX, please refer to the following image and table for the suggested sequence of memory module installation. It is requested that the installation slot and capacity of the memory module MUST be exactly the same for both controller.

  • Page 54: Figure 3-15 The Installation Sequence Of The Memory Module

    Figure 3-15 The Installation Sequence of the Memory Module The following table is the suggested installation sequence for optional memory module.

  • Page 55: Table 3-7 The Suggested Installation Sequence For Optional Memory Module

    Table 3-7 The Suggested Installation Sequence for Optional Memory Module Bank 1 Bank 2 Total Memory Slot #1 Slot #2 Slot #3 Slot #4 12GB 20GB 16GB 20GB 16GB 16GB 36GB 12GB 16GB 16GB 24GB 16GB 24GB 16GB 16GB 40GB 16GB 16GB 24GB...

  • Page 56: Installing The Optional Cache-To-Flash Module

    The Cache-to-Flash module is a combination of a flash memory and a power module for write-back data protection in the event of a sudden and unexpected power loss. The table below is the available Cache-to Flash module list. The List of Cache-to-flash Module for JetStor FX Series Table 3-8 Power Module Type...

  • Page 57: Figure 3-16 Location Of The Cache-To-Flash Module

    Figure 3-16 Location of the Cache-to-Flash Module  Components of the cache-to-flash modules Figure 3-17 Components of the Cache-to-Flash Modules Table 3-9 Components of the Cache-to-Flash Modules Item Number Description Flash Flash Module Release Tab Module Flash Module Attention Button Flash Module Handle Flash Module Status LED Flash Module Power LED...

  • Page 58: Figure 3-18 The Dummy Cage Screw Location Of The Cache-To-Flash Module

    Remove the dummy cache-to-flash cage by losing the screw on it and then remove the  dummy cage from the system chassis. Follow the same procedure for both sides. Figure 3-18 The Dummy Cage Screw Location of the Cache-to-Flash Module ...

  • Page 59: Figure 3-20 Installing The Power Module

    Align the power module cage to the slot and then push it all the way into the system  chassis until hear a “click” sound. Figure 3-20 Installing the Power Module Confirm the Cache-to-Flash Module Installation After the cache-to-flash modules are installed, you can check the status and information about cache-to-flash module in the SANOS UI ->...

  • Page 60: Installing The Optional Rail Kit

    If you did not purchase JetStor FX qualified slide type rail kit, please skip this section. INFORMATION: Rail kit is an optional part of all JetStor FX series models, if you did not purchase JetStor FX qualified rail kit, you can skip the fourth step of the system installation tasks.
  • Page 61 Figure 3-22 First Step of the Rail Kit Installation 2. Second Step of the Rail Kit Installation 。 Install the inner member onto the chassis. Figure 3-23 Second Step of the Rail Kit Installation 3. Third Step of the Rail Kit Installation 。...
  • Page 62 Figure 3-24 Third Step of the Rail Kit Installation 4. Fourth Step of the Rail Kit Installation 。 Pull the middle member fully extended in locked position. 。 Ensure ball bearing retainer is located at the front of the middle member. 。...

  • Page 63: Install A Disk Drive With The Tray Into The System

    Figure 3-25 Fourth Step of the Rail Kit Installation 3.7. Install a Disk Drive with the Tray into the System Before installing, please check if the carrier handle is at the open position. The following procedure is for installing a disk drive with the tray into the both LFF and SFF systems. The following content and images are detailed steps for installing a disk drive into the system.

  • Page 64: Connecting The System To The Host

    3.8. Connecting the System to the Host The JetStor FX series products are equipped with two on-board 10GbE iSCSI (RJ45) ports per controller for data host connections and dual SAS3 expansion ports for expansion by adding up to nine enclosures. To learn more about dual path (MPIO) configurations or other types of cabling;...

  • Page 65: Connecting To The Management Ports

    JetStor FX series models are equipped with one 1Gb BASE-T (RJ45) management port onboard per controller to allow access to the web based SAN OS management system. The following image is the example of the cabling for the JetStor FX management ports. Cabling Example of the Administrator to JetStor FX Management Port Figure 3-28 3.8.2.
  • Page 66 One Server / One HBA /One Switch / Dual Path Figure 3-29 One Server / One HBA / Two Switches / Dual Path Two Servers / One HBA per Server / Dual Path Figure 3-30 Two Servers / One HBA per Server / Two Switches / Dual Path...

  • Page 67: Single Path Configurations

    A single path configuration offers an intuitive and simple data connection. We strongly recommend customers upgrade their single controller JetStor FX systems to dual controller to ensure a constant and reliable connection to your valuable data if the connection path fails.

  • Page 68: Connecting Power Cords And Power To The System

    3.9. Connecting Power Cords and Power to the System Before you power on your JetStor FX system for the first time, please make sure following tasks are done: Check the power cord type. The power cords for the JetStor FX series will vary ...

  • Page 69: Power Off The System

    Figure 3-34 PSU Power Cord Connects INFORMATION: The Following are the operational conditions for all JetStor FX series models: Temperature:  Operating temperature 0 to 40°C  Shipping temperature -10°C to 50°C Relative Humidity: Operating Relative Humidity 20% to 80% non-condensing ...

  • Page 70: Connecting A Ups System

    If users want to install a UPS (uninterruptible power supply) to provide clean power and also offer protection against mains power failures, please follow the following instructions. Before you purchase a UPS system, please check JetStor FX series supported UPS ...

  • Page 71: Connect The Usb Lcm To System (Optional Component)

    Figure 3-37 Location for the UPS System Connection For checking the UPS connection and status, please refer to the chapter 6.3.3, UPS JetStor FX Series Software Settings and Status in the Manual. 3.12. Connect the USB LCM to system (optional component)

  • Page 72: Deployment Types And Cabling

    Deployment Types and Cabling This chapter will show detailed deployment types and cabling for the JetStor FX series. You can start to build up a deployment plan for your Fibre channel or iSCSI storage environment by deploying your JetStor FX systems to your desired host. For expansion you can also attach the JX JBOD series RAID expansion enclosures.

  • Page 73: Cabling The System

    Recommended SAS cable length for the host connection is less than 3 meters. If users want to enable wake on SAS for the JX JBOD enclosure (s), the JetStor genuine SAS cable with sideband is required to enable this feature. The JetStor FX supports a maximum of up to 446 drives for the system storage space expansion;...

  • Page 74: Multiple Path (Mpio) Deployment

    2,112 TB 2,640 TB 824JX (4U24) = 264 826JXD (2U26) 26 + 10x 26 572 TB 572 TB 826FXD = 286 (SFF 2U26) 4.2.2. Multiple Path (MPIO) Deployment The following images illustrate some examples of deployment types for JetStor FX.
  • Page 75 One Server / One HBA / Two Switches / Multiple Path Cabling Figure 4-1 One Server / One HBA / Two Switches / Multiple Path Cabling One Server / One HBA / One DAS System / Multiple Path Cabling Figure 4-2 One Server / One HBA / One DAS System / Multiple Path Cabling Deployment Types and Cabling...
  • Page 76 One Server / One HBA / Two DAS Systems / Multiple Path Cabling Figure 4-3 One Server / One HBA / Two DAS Systems / Multiple Path Cabling...

  • Page 77: Single Path Deployment

    One Server / One HBA / Ten DAS systems / Multiple Path Cabling Figure 4-4 One Server / One HBA / Ten DAS Systems / Multiple Path Cabling 4.2.3. Single Path Deployment One Server / One HBA / Single Path Cabling Figure 4-5 One Server / One HBA / Single Path Cabling Deployment Types and Cabling...

  • Page 78: Multi-Server Attached Cabling

    One Server / One HBA / One DAS System / Single Path Cabling Figure 4-6 One Server / One HBA / One DAS System / Single Path Cabling 4.2.4. Multi-server Attached Cabling Two Servers / One HBA per Server /Two Switches / Multiple Path Cabling Figure 4-7 Two Serves / One HBA per Server / Two Switches / Multiple Path Cabling...
  • Page 79 Two Servers / One HBA per Server / Single Path Cabling Figure 4-8 Two Servers / One HBA per Server / Single Path Cabling Four Servers / One HBA per Server / Single Path Cabling Figure 4-9 Four Servers / One HBA per Server / Single Path Cabling If customers purchase optional host cards, the following is the cabling example: Ten Servers / One HBA per Server / Dual Path Cabling ...

  • Page 80: Introduction Of Remote Replication

    Ten Servers / One HBA per Server / Multiple Path Cabling 4.2.5. Introduction of Remote Replication If users purchase two or more JetStor FX series systems and plan to deploy them in different locations, the Remote Replication function in JetStor SANOS supports multiple topologies to suit various disaster recovery configurations.
  • Page 81 A Source Volume (S) in Site A is replicating to a Target Volume (T) in Site B. This is the most basic remote replication topology. Bi-Directional Figure 4-12 Bi-Directional Remote Replication Each system in a two system topology acts as a replication target for the other’s production data.
  • Page 82 Many-to-One Figure 4-14 Many-to One Remote Replication Multiple source systems replicate to a single target system. A Source Volume (S1) in Site B is replicating to a Target Volume (T1) in Site A. At the same time, a Source Volume (S2) in Site C is replicating to a Target Volume (T2) in Site A.
  • Page 83 If you want to learn more about the operations on remote replication, please refer to the JetStor FX Series Software Chapter 12.3, Managing Remote Replications in the Manual.

  • Page 84: Led Descriptions

    LED Descriptions In this chapter, you can find all LED colors and related behavior of the JetStor FX series models. By reviewing this chapter, you will have a basic understanding about the current status of the system or specific components by recognizing the LED status.

  • Page 85: Table 5-1 Descriptions Of The System Controls And Indicators Leds

    Table 5-1 Descriptions of the System Controls and Indicators LEDs Number Description Definition Enclosure Power Power Button Button/LED Press the button one time to turn ON the  system power and keep pressing for 4 seconds to turn OFF the system power. Power LED ...

  • Page 86: Table 5-2 Descriptions Of Disk Drive Leds

    Disk Drive LEDs Figure 5-2 Disk Drive Indicators of LFF & SFF Disk Drive Tray Table 5-2 Descriptions of Disk Drive LEDs Number Description Definition Disk Drive Power LED  Blue on: the disk drive is inserted and no data access. ...

  • Page 87: Rear Panel Leds

    5.2. Rear Panel LEDs JetStor FX series Controller LEDs Figure 5-3 The Controller LEDs Descriptions of JetStor FX Series Controller LEDs Table 5-3 Number Description Definition Solid Green: Controller status normal. Controller Status LED  Solid Red: System booting or controller ...

  • Page 88: Table 5-4 Descriptions Of The Power Supply Unit Led

    The Power Supply Unit LED Figure 5-4 The Power Supply Unit LED Table 5-4 Descriptions of the Power Supply Unit LED Number Description Definition PSU LED  Green: PSU is on and OK Blinking Green: PSU is off, 5VSB is on ...

  • Page 89: Quick Maintenance

    This chapter provides quick maintenance and instruction of removing/installing FRU (Field Replaceable Unit) or optional components of all the JetStor FX series models. All of the JetStor FX models feature the HA design, any of the FRU components can be hot swapped and replaced with zero downtime in the rare event of a component failure.
  • Page 90 Removing the Controller Module CAUTION: The controller module is heavy and fragile; please use both hands  while installing, removing, or carrying the controller module. Recommended place for removing the controller module: the system is in a well secured rack or on a stable surface. For single controller model, the controller must be installed into slot 1 ...

  • Page 91: Table 6-1 Mechanical Components Of The Controller Module

    Figure 6-2 Warning Message of Controller Module by the Status LED  The following images illustrate mechanical components of the controller module. Figure 6-3 Mechanical Components of the Controller Module Table 6-1 Mechanical Components of the Controller Module Number Description Release Lever Thumb Screw The following are detailed steps for removing the controller module from the system...
  • Page 92 Use one hand to hold one end of the controller module (the side with release levers) and  the other hand hold the bottom of the controller; pull out the controller module until it is free from the system chassis. Figure 6-4 Procedures of Removing the Controller Module Installing the Controller Module...
  • Page 93 Figure 6-5 Detailed Procedures of the Controller Module installation  After about 150 seconds from the time you have installed the controller module into the system chassis, the status LED will show solid green if controller module is successfully installed, then the web UI will show figure 6-6: System Healthy is Good. Figure 6-6 Screen Shot of the Controller Module Successfully Installed in SANOS UI Quick Maintenance...

  • Page 94: Removing / Installing The Power Supply Unit

    Units) that allow users to hot swap it when one of the PSUs is not functioning. All JetStor FX models are fitted with the same PSU, but the installation direction came differ. Please refer to the following content for the PSU removal / installation guide.

  • Page 95: Table 6-2 Mechanical Components Of The Psu

    systems, the sticker on the PSU will be facing downwards; for 2U system, the sticker will be on the right hand side). Please be sure to use the correct installation direction of the PSU to prevent any potential damage by improper installation. Figure 6-8 Mechanical Components of the PSU Table 6-2...
  • Page 96 Figure 6-9 Procedures of Removing the Power Supply Unit Installing the Power Supply Unit The following are detailed steps of installing the PSU into the system chassis. Use one hand to hold one end of the power supply unit (the side with release tab and ...

  • Page 97: Removing / Installing The Fan Module

    The standard JetStor FX system comes with two redundant fan modules that allow you to hot swap it when one of the fan modules encounters an issue. In the event that the fan module fails, it can be hot-swapped. The JetStor FX series utilizes two types of fan module Quick Maintenance...
  • Page 98 for 4U/3U and 2U system chassis. Please refer to the following information for the fan module removing/installing procedures. CAUTION: The fan module is heavy; please use both hands while removing, holding, or carrying the fan module. The fan module is hot swappable, but power off the system to do the fan module installing or removing is highly recommended.

  • Page 99: Table 6-3 Mechanical Components Of The Fan Module

    Figure 6-13 Mechanical Components of the Fan Module Table 6-3 Mechanical Components of the Fan Module Number Description The Fan Module Release Tab The Fan Module Handle The following details the steps of removing the fan module from the system chassis. Hold the fan module handle first, and then press the release tab.
  • Page 100 Figure 6-14 Procedures of Removing the Fan Module Installing the Fan Module The following details the steps of installing the fan module into the system chassis.  Use one hand to hold one end of the fan module (the side with release tab and handle) and the other hand hold the bottom of the module;...

  • Page 101: Removing The Host Card

    Figure 6-15 Procedures of Installing the Fan Module If the fan module is successfully installed, the SANOS UI -> DASHBOARD -> System Information will show as figure 6-16: System Health is Good and no warning message on the upper right side of the SANOS UI. Figure 6-16 Screen Shot of the Fan Module Successfully Installed in the SANOS UI 6.4.
  • Page 102 The following figure is the example of one port failed of the 10GbE iSCSI host card. Figure 6-17 Example of a Failed Port on the 10GbE iSCSI Host Card The following content and images are detailed steps of removing a host card from the system.
  • Page 103 Figure 6-18 Procedures of Removing the Host Card from the Controller Cage Figure 6-19 Procedures of Pull out the Host Card and Install Dummy Host Card Cage Figure 6-20 The Finished Installed Dummy Host Card Cage Quick Maintenance...

  • Page 104: Removing The Cache-To-Flash Modules

    6.4.1. Removing the Cache-to-Flash Modules Navigate to the SANOS UI -> SYSTEM SETTINGS -> Power -> Cache to Flash and view the status of the power module or flash module. If it shows Failed, that means your power module or flash is not functioning correctly and can’t provide real time data protection anymore.
  • Page 105 TIP: The flash module of Cache-to-Flash is hot swappable, but you must press attention button until the flash module status LED is blinking before removing the flash module from the system chassis. The following content and image are detail steps of removing the flash module. ...
  • Page 106 Figure 6-24 The Procedure of Removing the Flash Module from the System Chassis Press the release button of power module and pull it out until it is free from system  chassis.  Install the dummy cache-to-flash cage and then use a Phillips screw driver to tighten it. To ensure proper cooling of the system, please install all dummy cache-to-flash module ...

  • Page 107: Support And Other Resources

    The following system information is necessary for technical support, please refer to following for what and where to get the information of your JetStor FX Series model. If the technical support requests you to download the Service Package, please navigate in the SANOS UI ->...
  • Page 108 Figure 7-1 Download Service Package in the SANOS UI...

  • Page 109: Online Customer Support

    7.2. Online Customer Support For better customer support, every JetStor FX series models include the console cable (two for dual controller models), one for single controller models) for online support. Please follow the procedures below to setup the online help environment for JetStor support team.
  • Page 110 2. You must use terminal software such as HyperTerminal or Putty to open the console after the connection is made 3. Here we first demonstrate HyperTerminal The console settings are the following: Baud rate: 115200, 8 data bit, no parity, 1 stop bit, and no flow control. Terminal type: vt100...
  • Page 111 Figure 7-4 The Procedures of Setup Serial Console by HyperTerminal 4. If you are using PuTTY instead, please refer to below Support and Other Resources...

  • Page 113: Accessing Product Updates

    Following is the procedure to setup the connection for online support via TeamViewer: 1. Please download the TeamViewer from following hyper link: https://www.teamviewer.com/en/download/ 2. Install TeamViewer. 3. Please provide the ID/password showed on the application to JetStor support team member to join the online support session. 7.3. Accessing Product Updates To download product updates, please visit AC&NC...

  • Page 114: Documentation Feedback

    7.4. Documentation Feedback AC&NC is committed to providing documentation that meets and exceeds your expectations. To help us improve the documentation, email any errors, suggestions, or comments to support@acnc.com. When submitting your feedback, include the document title, part number, revision, and publication date located on the front cover of the document.

  • Page 115: Appendix

    Appendix End-User License Agreement (EULA) Please read this document carefully before you use our product or open the package containing our product. YOU AGREE TO ACCEPT TERMS OF THIS EULA BY USING OUR PRODUCT, OPENING THE PACKAGE CONTAINING OUR PRODUCT OR INSTALLING THE SOFTWARE INTO OUR PRODUCT.
  • Page 116 the extent that such activity is expressly permitted by applicable law notwithstanding this limitation; (d) adapt, modify, alter, translate or create any derivative works of the Licensed Software; (e) remove, alter or obscure any copyright notice or other proprietary rights notice on the Product;...
  • Page 117 AC&NC may assign its rights and obligations under this EULA to any third party  without condition.  This EULA will be binding upon and will inure to User’s successors and permitted assigns. This EULA shall be governed by and constructed according to the laws of R.O.C. Any ...

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