Lenovo Google Meet Series Hardware Maintenance Manual
Lenovo Google Meet Series Hardware Maintenance Manual

Lenovo Google Meet Series Hardware Maintenance Manual

One room kit

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Google Meet Series One Room Kits
Hardware Maintenance Manual

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Summary of Contents for Lenovo Google Meet Series

  • Page 1 Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 2 First Edition (November 2020) © Copyright Lenovo 2020. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
  • Page 3: Table Of Contents

    About this manual ... . iii Self-help resources ... . . Call Lenovo ....Chapter 1. Important safety Before you contact Lenovo .
  • Page 4 Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 5: About This Manual

    About this manual This manual provides service and reference information for Google Meet Series One Room Kits, MT: 20WA and 20WB. Illustrations in this manual might look different from your product. Use this manual along with the advanced diagnostic tests to troubleshoot problems.
  • Page 6 Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 7: Chapter 1. Important Safety Information

    Avoid contact with hot components inside the product. During operation, some components become hot enough to burn the skin. Before you open the cover, turn off the product, disconnect power, and wait approximately 10 minutes for the components to cool. © Copyright Lenovo 2020...
  • Page 8: Electrical Safety

    • Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage. Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 9: Safety Inspection Guide

    • Do not service the following parts with the power on when they are removed from their normal operating places in a machine: – Power supply units – Pumps – Blowers and fans – Motor generators and similar units. (This practice ensures correct grounding of the units.) •...
  • Page 10: Handling Electrostatic Discharge-Sensitive Devices

    The caution and danger safety notices in this section are provided in the following languages: • English • Arabic • Brazilian/Portuguese • Chinese (simplified) • Chinese (traditional) • French • German • Hebrew Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 11 • Italian • Korean • Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. •...
  • Page 12 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 13 Chapter 1 Important safety information...
  • Page 14 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 15 PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
  • Page 16 O dispositivo também pode ter mais de um cabo de alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de alimentação estejam desconectados da fonte de alimentação. Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 17 Chapter 1 Important safety information...
  • Page 18 Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 19 Chapter 1 Important safety information...
  • Page 20 • Lorsque vous installez, que vous déplacez, ou que vous manipulez le présent produit ou des périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour connecter et déconnecter les différents cordons. Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 21 Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des 4.
  • Page 22 • Die Signalkabel nach Möglichkeit einhändig anschließen oder lösen, um einen Stromschlag durch Berühren von Oberflächen mit unterschiedlichem elektrischem Potenzial zu vermeiden. • Geräte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Gebäudeschäden vorliegen. Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 23 • Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. • Zum Installieren, Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß...
  • Page 24 Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die Stromversorgung für die Einheit vollständig zu unterbrechen, müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden. Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 25 Chapter 1 Important safety information...
  • Page 26 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 27 • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra. • Collegare alle prese elettriche appropriate tutte le apparecchiature che verranno utilizzate per questo prodotto.
  • Page 28 E' possibile che l'unità disponga di più cavi di alimentazione. Per disattivare l'alimentazione dall'unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione. Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 29 Chapter 1 Important safety information...
  • Page 30 • Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas. • Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal. Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 31 • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración.
  • Page 32 Para suprimir toda la corriente eléctrica del dispositivo, asegúrese de que todos los cables de alimentación estén desconectados de la toma de corriente. Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 33: Chapter 2. General Checkout

    • Plastic parts, latches, pins, or connectors that have been cracked or broken by excessive force • Damage caused by liquid spilled into the system • Damage caused by the improper insertion of a PC Card or the installation of an incompatible card • Forgotten product password (making the product unusable) © Copyright Lenovo 2020...
  • Page 34 • Check for obvious damage to a hard disk drive. If the spindle of a hard disk drive becomes noisy, the hard disk drive might have been dropped or subject to excessive force. Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 35: Chapter 3. Create And Use A Usb Repair Shim

    Step 2. Download the image file of the repair shim from . A Lenovo service https://support.lenovo.com credential is required to download the image file. Note: Make sure to download the latest version of the image file. A shim created with an earlier version of the image file might cause the repair process to fail.
  • Page 36: Use The Usb Repair Shim

    Meet Compute System is deleted and the Meet Compute System is turned off. If the GRT fails, it might result from hardware identity (HWID) mismatch and write-protect malfunction. Using an unapproved single material from machine to FAT. Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 37: Chapter 4. Connectors

    Ethernet connector (for connecting Touch Controller in large and medium room) with 15 W POE Ethernet connector (for connecting Camera) with 15 W POE Ethernet connector with 15 W POE Ethernet connector (for connecting Smart Audio Bar) with 100 W POE DC-in connector (for connecting power adapter) © Copyright Lenovo 2020...
  • Page 38 Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 39: Chapter 5. Troubleshooting And Recovery

    You might find some issues on Meet Compute System. If the device end up in the recovery screen, follow the instructions to better troubleshoot. here Device Recovery Use the instructions to reset the Meet Compute System back to first time setup/out of box experience. here © Copyright Lenovo 2020...
  • Page 40 Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 41: Chapter 6. Help And Support

    • Enroll • Wipe & Reset Call Lenovo If still need help about any hardware related issues, you can contact Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...
  • Page 42: Lenovo Customer Support Center

    • Lenovo hardware repair / replace- If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 43 You can access Google service support by following options: • Google has support articles on their website • You can file a support case via Google Cloud Admin Console. Refer to the related for more support page details. • You can contact Google via the support phone numbers listed in the Admin Console. Refer to the related for more details.
  • Page 44 Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 45: Chapter 7. Hardware Removal And Installation

    Common tool Isolated tweezers Common tool Hexagonal socket Common tool Silicone grease Consumable tool Polyamide tape Consumable tool Mylar tape Consumable tool Eraser Consumable tool Electrical tape Consumable tool Double-sided tape Consumable tool Conductive tape Consumable tool © Copyright Lenovo 2020...
  • Page 46: Major Frus And Crus

    FRUs by themselves, the product warranty might be affected. For detailed FRU and CRU information, such as the FRU part numbers and supported models, go to: http://www.lenovo.com/serviceparts-lookup Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 47: Large Room

    Large Room Number Description Self-service CRU Optional-service CRU Power adapter Power cord Chapter 7 Hardware removal and installation...
  • Page 48 Wall Mount Bracket of Smart Audio Bar Wall Mount Bracket of Add-on Audio Bar Camera Surface Dock of Camera Wall Mount Bracket of Camera TV Mount of Camera MicPod Table Mount of MicPod Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 49: Medium Room

    Medium Room Number Description Self-service CRU Optional-service CRU Power adapter Power cord HDMI cable Yellow CAT5 cable (2M) Green CAT5 cable (5M) Chapter 7 Hardware removal and installation...
  • Page 50 Bottom Plate of Touch Controller Smart Audio Bar Wall Mount Bracket of Smart Audio Bar Camera Surface Dock of Camera Wall Mount Bracket of Camera TV Mount of Camera MicPod Table Mount of MicPod Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 51: Small Room

    Small Room Number Description Self-service CRU Optional-service CRU Power adapter Power cord HDMI cable Yellow CAT5 cable (2M) White CAT5 cable (2M) Red CAT5 cable (2M) Blue CAT5 cable (5M) Meet Compute System Wall Mount Bracket of Meet Compute System Table Stand of Meet Compute System Smart Audio Bar Wall Mount Bracket of Smart Audio Bar...
  • Page 52: Looking Up Fru Information

    Removing Meet Compute System Customer Notice The replacement Meet Compute System might have a different Serial Number than the one Lenovo shipped to you. To ensure that the old device stops consuming a meeting room hardware license, deprovision it from the Google Admin Console.
  • Page 53 Removal step Table Stand Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. For access, do the following: 1. Turn off Meet Compute System and remove all connected devices. 2. Disconnect Meet Compute System from ac power and all connected cables. Removal step Chapter 7 Hardware removal and installation...
  • Page 54: Removing Touch Controller

    Removing Smart Audio Bar / Add-on Audio Bar Wall Mount Bracket Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal step Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 55: Removing Camera

    Removing Camera Surface Dock Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal step Chapter 7 Hardware removal and installation...
  • Page 56 Wall Mount Bracket Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal step Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 57: Removing Micpod

    TV Mount Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal step Removing MicPod Table Mount Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions.
  • Page 58 Removal step Google Meet Series One Room Kits Hardware Maintenance Manual...
  • Page 59: Chapter 8. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 60 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

This manual is also suitable for:

Mt 20waMt 20wb

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