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Helpful Information
Issue
The appliance is not operating.
Poor cooling.
Noisy.
The compressor does not work.
The remote control does not
work.
Display showing E1.
Display showing E2.
Display showing E4.
Cause
No power.
Water tank full.
the set temperature in cooling
mode.
Doors and windows are open or
there are other heat sources.
Air inlet or air outlet clogged.
There is direct sunlight.
Initiation of overheat protection.
Too far from appliance.
The remote control is not
pointing towards the receiving
head of the remote control.
The batteries are dead.
Pipe temperature sensor failure.
failure.
Anti-frost protection.
Resolution
Connect the unit to a live power
socket and turn it on.
Drain the water stored in the
unit.
It is recommended that this unit
be operated at 5-32°C.
Increase the set temperature
above the room temperature.
Close doors and windows and
remove other heat sources.
Draw curtains.
surface.
Wait three minutes until the
temperature decreases and
then turn on the unit.
Bring the remote control closer
to the appliance and ensure
that the remote control is
pointing toward the receiving
head of the remote control.
Arrange for a professional to
check the pipe temperature
sensor and related circuits.
Arrange for a professional to
check the room temperature
sensor and related circuits.
Appliance returns to operating
at chosen settings once the
internal pipe temperature
exceeds 8°C.
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