CONCORD Duo 2000 User Manual page 55

Tips and Troubleshooting
SYMPTOM
TAKING PICTURES/VIDEO CLIPS
Camera is not
responding during
image capture.
WHITE BALANCE
There is something
wrong with the
color of the
captured image.
LCD
The LCD monitor is
not clear.
The LCD is not
displaying
anything.
DOWNLOADING PICTURES TO PC
Camera is not
responding during
image downloading
to PC.
POSSIBLE
CAUSE
The battery level is low
and the camera
doesn't have enough
power to complete the
image capture.
White Balance is not
set properly.
The LCD plastic
monitor cover is dirty.
LCD is turned off.
The battery level is
low.
The operating system
may not be allocating
adequate resources to
download the image.
There is a TWAIN driver
(PC Mode) conflict with
other pre-installed
devices.
53
POSSIBLE
SOLUTION
Replace batteries.
Reset White Balance.
You should clean the
LCD monitor cover.
Turn on the LCD by
pressing .
Replace batteries.
Reset the camera by
opening and closing the
battery door. Reset the
computer.
If you have any
problems using PC
mode, please use Mass
Storage (DSC Mode) to
download your stored
files. (P. 42)