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6 – Storage & Service
Storage
The Distribution Center must be stored in a clean, secure environment with a temperature less than 40° C (104° F) and a relative humidity less than 95%
(non-condensing). Store the Distribution Center in its original shipping container if possible.
Service
Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-Site Service Programs are also
available from Tripp Lite. For more information on service, visit www.tripplite.com/support. Before returning your product for service, follow these
steps:
1.
Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading of the
instructions.
2.
If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support.
3.
If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a Returned Material
Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit's model and serial numbers, along with
other general purchaser information. The RMA number, along with shipping instructions will be e-mailed to you. Any damages (direct, indirect,
special or consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under
warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number
on the outside of the package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the product for service using an
insured carrier to the address given to you when you request the RMA.
7 – Warranty & Warranty Registration
Limited Warranty
Seller warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for a period of 1 year
from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Seller will repair or replace the product, in its sole
discretion. Service under this Warranty includes parts and Tripp Lite service center labor. On-site service plans are available from Tripp Lite through authorized service
partners (in most areas). Visit www.tripplite.com/support for details. International customers should contact Tripp Lite support at intlservice@tripplite.com.
THIS WARRANTY DOES NOT APPLY TO NORMAL WEAR OR TO DAMAGE RESULTING FROM ACCIDENT, MISUSE, ABUSE OR NEGLECT. SELLER
MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY EXPRESSLY SET FORTH HEREIN. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ALL IMPLIED WARRANTIES,
INCLUDING ALL WARRANTIES OF MERCHANTABILITY OR FITNESS, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE;
AND THIS WARRANTY EXPRESSLY EXCLUDES ALL INCIDENTAL AND CONSEQUENTIAL DAMAGES. (Some states do not allow limitations on how long
an implied warranty lasts, and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not
apply to you. This Warranty gives you specific legal rights, and you may have other rights which vary from jurisdiction to jurisdiction.)
Tripp Lite; 1111 W. 35th Street; Chicago IL 60609; USA
WARNING: The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended. Since individual
applications are subject to great variation, the manufacturer makes no representation or warranty as to the suitability or fitness of these devices for any specific application.
WARRANTY REGISTRATION
Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You'll be automatically entered into a drawing for a chance to win a
FREE Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice.
1111 W. 35th Street, Chicago, IL 60609 USA
www.tripplite.com/support
12
201001212 • 932941-EN
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