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Turn on/off device lock
To turn on or turn off the device lock password or PIN, follow these steps:
Turn on
1.
From any Home screen, tap the All Apps icon.
2.
Tap Settings.
3.
Scroll to 'PERSONAL,' then tap Security.
4.
Tap Set up screen lock.
5.
Chose screen lock type:
None
o
Slide
o
Pattern
o
PIN
o
Password
o
6.
Follow the instructions for Pattern, PIN, or Password.
Turn off
1.
From any Home screen, tap the All Apps icon.
2.
Tap Settings.
3.
Scroll to 'PERSONAL,' then tap Security.
4.
Tap Set up screen lock.
5.
Change from selected screen lock to None from the list below:
None
o
Slide
o
Pattern
o
PIN
o
Password
o
PUK code unlock
If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again. To enter a
PUK code and unblock the PIN, follow these steps:
Important: You must call Customer Care for the PUK code. Entering the wrong code can permanently damage
your SIM card.
1.
Contact Customer Care to request your PUK code.
2.
Enter the PUK code.
3.
Select OK.
4.
Enter your new PIN.
5.
Select OK.
6.
Re-enter your new PIN.
7.
Select OK
Change SIM PIN - Not available
This feature is not available.
Turn on / off SIM PIN
To lock and unlock the SIM card, follow these steps:
Turn on
1.
From any Home screen, tap the All Apps icon.
2.
Tap Settings.
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