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Bespoke Infinity User Handbook Manual
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Bespoke Infinity User Handbook Manual

Stairlift
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THE INFINITY STAIRLIFT
User
Handbook
THE INFINITY STAIRLIFT
V.2.10

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Summary of Contents for Bespoke Infinity

  • Page 1 THE INFINITY STAIRLIFT User Handbook THE INFINITY STAIRLIFT V.2.10...
  • Page 2 THE INFINITY STAIRLIFT About Your Stairlift Your stairlift is a sophisticated product specially developed to carry one person sitting on the chair up to a maximum weight capacity of 125kg (160kg HD). The information provided in this manual is based on...
  • Page 3 THE INFINITY STAIRLIFT Warranty and liabilities: As the user of this stairlift, you are fully responsible for the observance of locally prevailing safety regulations and guidelines. The manufacturer warranty is 24 months (excluding batteries) . Any material/components breaking down during that period will be replaced free of charge.
  • Page 4 THE INFINITY STAIRLIFT Step 1 • Begin with the folded chair Page 3...
  • Page 5 THE INFINITY STAIRLIFT Step 2 • Turn on the main power button (1). • Turn key switch on (2). Page 4...
  • Page 6 THE INFINITY STAIRLIFT Step 3 • Lower the arms and seat. • Gently take a seat in the stairlift and make yourself comfortable. Page 5...
  • Page 7 THE INFINITY STAIRLIFT Step 4 • Please ensure seatbelt is fastened Page 6...
  • Page 8 THE INFINITY STAIRLIFT Step 5 • Reach for the footrest lever and gently lower the footrest into the ride position. • Ensure you are comfortable and ready to travel. Page 7...
  • Page 9 THE INFINITY STAIRLIFT Step 6 • Keep your hand on the toggle switch in the direction of travel • Your stairlift is ready to move up or down the stairs Page 8...
  • Page 10 THE INFINITY STAIRLIFT Step 7 • Continue to hold the toggle switch in the direction of travel until you reach the end of the journey. Page 9...
  • Page 11 THE INFINITY STAIRLIFT Step 8 • You have now reached the top of the stairs. • Ensure the chair has reached the charging position, an audible beep will sound if positioned incorrectly. Page 10...
  • Page 12 THE INFINITY STAIRLIFT Step 9 • For manual swivel, depress the lever under the seat and swivel the chair safely away from the stairs • For automatic swivel, again, hold the toggle switch in the direction of travel until the chair...
  • Page 13 THE INFINITY STAIRLIFT Step 10 • Unfasten your seatbelt • Ensure it is safe to get off. • Please ensure your stairlift has fully completed it’s journey to ensure the lift is charging correctly. • IF THE STAIRLIFT IS NOT CHARGING...
  • Page 14 THE INFINITY STAIRLIFT Step 11 • Your chair should be parked securely on a charge point • Return swivel seat to the original position • Fold armrests and footrest Page 13...
  • Page 15 THE INFINITY STAIRLIFT Safety Instructions When using the stairlift always observe locally prevailing safety regulations regarding risk of electric shocks and physical injury. 1. Ensure that there are no obstructions where the stairlift needs to be installed. The entire track must be free of obstacles. Check with your installer if you are unsure.
  • Page 16 THE INFINITY STAIRLIFT Engineer Instructions Check the lift for any damage. Check that all Parts and packages are on site. Ensure that you have your installation guide book on site. Inspect all parts are in full working order. Only use original lift parts (this could potentially affect your warranty).

  • Page 17: Troubleshooting

    The Infinity Stairlift has encountered during installation or in general use. Depending on the problem The Infinity Stairlift diplays a selection of error messages to indicate what the problem is enabling the engineer to pinpoint the fault and resolve quickly without the need of...
  • Page 18 THE INFINITY STAIRLIFT Troubleshooting CHARGE Lift not charging •Check lift is parked on a charge point •Check the voltage at the charge point, the power is turned on and polarity is correct. FOOTREST LEFT/RIGHT Footrest safety switch activated •Check for obstructions and covers able to move freely •Check Footrest wiring loom for continuity as marked on...
  • Page 19 THE INFINITY STAIRLIFT Troubleshooting S E A T Left/right Main chassis safety switch activated •Check for obstructions and covers able to move freely •Check Mainframe wiring loom for continuity as marked on the PCB and using the wiring diagram for correct switch cables.
  • Page 20 THE INFINITY STAIRLIFT Troubleshooting top.SKA LEFT/RIGHT Top skate safety switch activated •Check for obstructions and covers able to move freely •Check Top Guidance wiring loom for continuity as marked on the PCB and using the wiring diagram for correct switch cable.
  • Page 21 THE INFINITY STAIRLIFT Troubleshooting R.M.U. Fault R.M.U reed switch is not receiving a signal •Check white OSG roller is rotating when the lift is travelling. The 2 magnets must pass the sensor to give a pulse in less than 7 seconds •Check grey wires on bottom guidance loom for...
  • Page 22 THE INFINITY STAIRLIFT Troubleshooting O v er C u r r ent Lift is drawing too much current •Check rack / pinion is clear for the lift to move •Check the lift has not hit the overrun plate on the End stops •Check customer weight does not exceed limit.
  • Page 23 THE INFINITY STAIRLIFT Troubleshooting FAULTS NOT SHOWN ON DISPLAY Board has no power, but LED 1 is activated •There is a live short on a safety line, un plug each connector on the PCB until the light goes out, this will determine which loom the short is on and you are able to test for continuity to the chassis to find the short.

  • Page 24: Warranty

    MAINTENANCE Once a year, it is advised to call your Bespoke Stairlifts/ authorized dealer to perform the annual inspection, that includes all maintenance and safety inspections and repairs where necessary.
  • Page 25 Warranty Installation Date Installation Provider Service Provider Telephone Installation Engineer Signature Customer Signature Service Date Next Service Due Service Provider Service Provider Telephone Servicing Engineer Signature Customer Signature Service Date Next Service Due Service Provider Service Provider Telephone Servicing Engineer Signature Customer Signature Service Date Next Service Due...
  • Page 26 THE INFINITY STAIRLIFT Your Bespoke Stairlifts Approved Dealer www.bespokestairlifts.com...