303) Driver Range Does Not Support The Requested Current; 305) Product Is Write Protected, Unable To Change The Current; 309) Failed To Read The Product - Philips LCN9620 User Manual

User Manual Philips MultiOne Basic

5.7 (303) Driver range does not support the requested current

This can happen when a current value, which is outside the range of the device, is set.
To resolve the issue, press 'Home', make sure that a valid current value is entered in
the textbox and press 'Set current' again.

5.8 (305) Product is write protected, unable to change the current

This can happen when the device is protected to modify the AOC current.
To resolve the issue, press 'Home' and close the application. Contact your local
support engineer to help with MultiOne Engineering to configure the current value.

5.9 (309) Failed to read the product

This can happen when a device was previously configured incorrectly.
To resolve the issue, contact your local support engineer for guidance on how to use
MultiOne Engineering to use this product.
Copyright © 2018 Philips Lighting Holding B.V.. All Rights Reserved Page 16 / 20