Licenses, backup & restore, remote access, and system settings can be managed via any browser. Log files can be used for further diagnosis. The SymBox uses the software IP-Symcon to access the corresponding IP gateways of the used systems and to centrally control the visualization. The included IP-Symcon Management Console...
Otherwise, there are dangers of fire or electrical shocks! Setup It is recommended to attach the SymBox to a TS-35 DIN Rail in the switchboard. 4M / 4SU of space are required. A LAN cable with an RJ45 plug needs to be installed in the switchboard for communication with the SymBox.
Installation of the SymBox After the SymBox was set up correctly, it takes a short moment until it is accessible over the network. The SymBox offers a web interface which can be accessed via browser. When entering the address “symbox.local/”, the following page is shown:...
License Setup The first step is the entering the software license to activate the SymBox. The e-mail address that was used while ordering the product and the license file have to be entered. The license name, i.e., the e-mail address, is shown in the e-mail that also contains the license file.
Configuration It is possible to select if a clean IP-Symcon should be installed or a previously created backup should be used. When recovering a backup, only the settings of IP-Symcon, scripts, media, and records from the database are recovered. The settings specific to the SymBox are unaffected.
After successfully verifying the license and activating the SymBox, IP-Symcon is updated to the latest version. Using this option can also be used later to keep IP-Symcon up to date. The current version of IP-Symcon is shown with “CONTINUE”. Another click on “CONTINUE”...
Normal Operation The overview page contains relevant links for further use of the SymBox. It is also possible to download and start the management console for configuring IP-Symcon.
This is the application that is used to manage IP-Symcon. After the installation, the connection assis- tant is run with a click on “Start manage- ment console”. The assistant automatically finds the SymBox. The management console is started by clicking “OK”.
Visualization WebFront The WebFront is one visualization of IP-Symcon and can be accessed via a browser. The configu- ration of the WebFront is explained in the German documentation.
Visualization Android and iOS The IP-Symcon app can be downloaded in the corresponding app stores and is available for iOS and Android devices. By scanning this QR-Code, the appropriate app will be installed on your smart phone.
The option for remote access can be used to set a password for the configuration via the management console. This also enables the access to IP-Symcon from outside of the local network. If no password is set, access is only possible from within the local network.
4.4.4 Backup This option is used to create a backup of the current state of IP-Symcon. After the SymBox has prepared all content, the backup is downloadable as Backup.zip. If a recovery is necessary, the backup can be used during Configuration. In that menu, the option “Recover from backup” can be chosen.
4.4.5 Update Channel The update channel determines which version is used during updates, i.e., “Stable”, “Beta”, or “Testing”. It is not recommended to change this setting. “Beta” and “Testing” may contain errors as these versions are still in development. Latest information can be found in the forum.
4.4.6 Security SymOS, the operating system of the SymBox, can be protected with a password. The password is requested on every launch of the SymOS interface before any actions can be performed.
Set IP address manually: The IP address, subnet mask, default gateway, and DNS address can be set manually. If invalid values are entered in this menu, the SymBox won’t be reachable over the network any more, and will have to be reset to...
4.4.9 Connect SymOS Connect facilitates access to the SymOS from outside the local network. This is always possible even without a valid subscription. SymOS Connect is only available when a Remote Access password has been set.
4.4.10 Redirection If redirection is enabled, http://symbox.local/ will not link to SymOS, instead it’ll link directly to the WebFront. To reach the SymOS dashboard in this scenario, the link http://symbox.local/?enable is available.
Integrators can set a message on the login screen, which can show contact details and further information. To use this feature, remote access needs to be activated, a remote password set, and the message written at “symbox.local/#integrator/”. Further help is provided through documentation, our community, and experts as part of a...
This menu item offers options to handle problems due to errors. It is possible to restart IP-Symcon or the SymBox. The SymBox can also be reverted to its factory state. This deletes all content from the SymBox. Afterwards, the configuration process can be started to set up the SymBox once again. Further support is offered in the documentation, by our community, or by our experts as part of the Premium Support.
After the installation of the RecoveryTool, the SymBox needs to be connected to the computer via USB. If it was already connected and is not discovered, disconnect the USB cable and reconnect it again. The external power supply of the SymBox must be connected as well, as the SymBox is not powered via USB.
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Step 1: The SymBox is detected. Step 2: Press “Enter” to start recovery. All files on the SymBox will be deleted. The recovery process takes approximately 5 minutes and the window closes itself if recovery was successful.
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Step 3: Wait until the process is done. Step 4: The USB cable can be removed after the process is done. The SymBox boots automatically and is accessible after 10 - 20 seconds. The IP address of the SymBox may have changed during recovery.
It needs to be checked if port 123 is open. This port is required for NTP. Time is incorrect If the set time is incorrect, it needs to be checked if the SymBox can access the internet correctly. Furthermore, a firewall that protects the network may need to be adjusted, see Section 5.4.
DC port (2-pin) extension port (3-pin), green DC port (2-pin) Expansions optional optional optional RS232 optional optional optional RS485 optional optional optional M-Bus optional optional optional optional optional optional Only one of these expansions can be built-in per SymBox Pro / SymBox...
Blue LED for system Blue LED for system and system status status status Controls 1 Reset button (inter- nal) Optional extensions KNX*, M-Bus*, KNX*, M-Bus*, RS232*, RS485*, RS232*, RS485*, Only one option per each SymBox Pro / SymBox may be installed.
7.2.1 The connector is a 2-pin systems connector from Phoenix corp. Setting the physical address may be done directly with IP-Symcon (ver. 6.2 and above) on the KNX gateway, with which the KNX extension may be put into programming mode.
7.2.2 M-Bus The connector is a 2-pin systems connector from Phoenix corp. The installed M-Bux interface is based on the MBUS-M13-S from Solvimus and is M-Bus cer- tified. M-Bus...
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