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Symcon SymBox Manual

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Summary of Contents for Symcon SymBox

  • Page 1 SymBox SymBox / SymBox / SymBox Pro Manual...
  • Page 2 3.2 Configuration ........3.3 Update of IP-Symcon ......
  • Page 3 5.7.4 DHCP ........5.7.5 Static IP Address ......5.7.6 Save and close partition .
  • Page 4 1-Wire IPS-868 The SymBox is the all-in-one solution for your home automation. The SymBox integrates seamlessly into your existing network. Licenses, backup & restore, remote access, and sys- tem settings can be managed via any browser. Log files can be used for further diagnosis.
  • Page 5 2.3.1 Mounting SymBox onto DIN Rail To install the SymBox into the DIN Rail, first line up the bottom part of the bracket with the bottom edge of the DIN Rail. Note: the spring in the bottom part of the bracket must be behind the bottom edge of the DIN Rail!.
  • Page 6 To remove the SymBox from the DIN Rail, push the SymBox upwards to compress the spring in the bracket. The SymBox should move by around 2-3mm. While applying pressure upwards, rotate the top of the SymBox away from the DIN Rail. The SymBox should now come off easily.
  • Page 7 Installation of the SymBox After the SymBox was set up correctly, it takes a short moment until it is accessible over the network. The SymBox offers a web interface which can be accessed via browser. When entering the address “symbox.local/”, the following page is displayed: The configuration of SymOS, the operating system of the SymBox, begins by clicking “NEXT”.
  • Page 8 License Setup The first step is the entering the software license to activate the SymBox. The e-mail address that was used while ordering the product and the license file have to be entered. The license name has been sent with the same e-mail that contains the license file.
  • Page 9 Configuration It is possible to select whether a fresh IP-Symcon should be installed or a previously created backup should be used. When recovering from a backup, only the settings of IP- Symcon, scripts, media, and records from the database are re- covered.
  • Page 10 Update of IP-Symcon After successfully verifying the license and activating the SymBox, IP-Symcon is updated to the latest version. Using this option can also be used later to keep IP-Symcon up to date. The current version of IP-Symcon is shown with “CONTINUE”. Another click on “CON- TINUE”...
  • Page 11 Normal Operation The overview page contains relevant links for further use of the SymBox. It is also possible to download and start the management console for configuring IP-Symcon.
  • Page 12 It is launchable from the SymOS start screen by clicking on “Open Management Console”; it will open in a new browser tab. Once the page is loaded the main widget display appears of the IP-Symcon server, which provides full system configuration.
  • Page 13 The application is available for download in the download section on the Symcon.de website, for various operating systems. After selecting the desired SymBox, a drop-down menu on the lower right is available for establishing a connection for KNX and LCN systems, respectively, via SymOS Connect: Setup and configuration of SymOS for KNX and LCN is described in chapter SymOS Connect for KNX / LCN.
  • Page 14 Visualization The Tile-Visualization is one visualization of IP-Symcon and can be accessed via a browser. The configuration of the WebFront is explained in the German documentation. 4.2.1 WebFront Alternatively, the Webfront-Visualization is still available. The instructions for configura- tion and setup are available in the German documentation.
  • Page 15 Visualization Android and iOS The IP-Symcon app can be downloaded in the corresponding app stores and is available for iOS and Android devices. By scanning this QR-Code, the appropriate app will be installed on your smart phone:...
  • Page 16 Settings Various system properties can be changed in this menu item.
  • Page 17 Remote Access The option for remote access can be used to set a password for the configuration via the management console. This also enables the access to IP-Symcon from outside of the local network. If no password is set, access is only possible from within the...
  • Page 18 4.4.2 Time Zone The time zone can be selected here.
  • Page 19 4.4.3 Language The language of IP-Symcon is set here.
  • Page 20 4.4.4 Backup This option is used to create a backup of the current state of IP-Symcon. After the Sym- Box has prepared all content, the backup is downloadable as Backup.zip. If a recov- ery is necessary, the backup can be used during Configuration. In that menu, the op- tion “Recover from backup”...
  • Page 21 The SymBox can act as a VPN endpoint. Tailscale An easy to use VPN solution is Tailscale VPN, which is supported natively on the SymBox. To enable this feature, the Tailscale-Module has to be installed from the Module Store in the Management Console: Within the Tailscale Instance the feature has to be downloaded by clicking on “Download”...
  • Page 22 An account on tailscale.com is required. Once an account is available, an authentification key has to be generated. These can be generated and managed at: https://login.tailscale.com/admin/settings/keys The authentification key now has to be entered in the Tailscale Module: The authentification key is not required past this point, it doesn’t have to be saved, etc.
  • Page 23 Network Sharing In order for devices behind the SymBox to be reachable over VPN, the “Advertise Routes” function has to be enabled. The local subnet has to be entered in CIDR notation: The configuration must then be confirmed and applied, and the SymBox rebooted.
  • Page 24 Wireguard For experts it is possible to supply a Wireguard configuration on the Sym- Box. The configuration file is: /mnt/system/.wireguard, the tool required for generating keys, wg, is already installed on the SymBox. Configuring Wireguard on the SymBox requires logging in through SSH and using com- mand line tools.
  • Page 25 4.4.6 Update Branch The update branch determines which variant is used during updates, i.e., “Stable”, “Beta”, or “Testing”. It is not recommended to change this setting. “Beta” and “Test- ing” may contain errors as these variants are still in develop- ment.
  • Page 26 4.4.7 Security SymOS, the operating system of the SymBox, can be protected with a password. The password is requested on every launch of the SymOS interface before any actions can be performed.
  • Page 27 4.4.8 Network The SymBox can be registered in the network with two options: • DHCP (default): The SymBox is assigned an IP address automatically. • Set IP address manually: The IP address, subnet mask, default gateway, and DNS address can be set manually.
  • Page 28 4.4.9 Date and Time Date and time can be adjusted in this menu. It can either be set automatically via NTP server or configured manually.
  • Page 29 4.4.10 Connect SymOS Connect facilitates access to the SymOS from outside the local network. This is always possible even without a valid subscription. SymOS Connect is only available when a Remote Access pass- word has been set.
  • Page 30 Connect for KNX: In order to enable SymOS Connect for KNX, the KNX/IP inter- face has to be entered in the according field: Ensure the correct IP address of the required KNX/IP tunnel of the KNX/IP interface is used. To establish the connection to SymOS for KNX, that particular connection needs to be selected in the Pro Console.
  • Page 31 Connect for LCN: As described above with KNX, configuration of LCN and the PCHK- Interface is analogous: Ensure the correct IP address of the LCN-PKE or PCN-Visu couppling module is used. To establish the connection to SymOS for LCN, that particular connection needs to be se- lected in the Pro Console.
  • Page 32 4.4.11 Redirection If redirection is enabled, http://symbox.local/ will not link to SymOS, instead it’ll link directly to the visualization. To reach the SymOS dashboard in this scenario, the link http://symbox.local/?enable is available.
  • Page 33 Integrators can set a message on the login screen, which can show contact details and further information. To use this feature, remote access needs to be activated, a remote password set, and the message written at “symbox.local/#integrator/”. Further help is provided through documentation, our community, and experts as part of a Premium...
  • Page 34 This menu item offers options to handle problems due to errors. It is possible to restart IP-Symcon or the SymBox. The SymBox can also be reverted to its factory state. This deletes all content from the SymBox. Afterwards, the configuration process can be started to set up the SymBox once again.
  • Page 35 The RecoveryTool launches a window with further instructions. On the first start of the RecoveryTool, the installation of the SymBox driver is requested. The corresponding dialog needs to mention the SymBox and is correctly signed by Symcon GmbH. After ensuring that the dialog is correct, the installation is started by clicking “Install”.
  • Page 36 Step 1: The SymBox is detected. Step 2: Press “Enter” to start recovery. All files on the SymBox will be deleted. The recovery process takes approximately 5 minutes and the window closes itself if recovery was successful.
  • Page 37 Step 3: Wait until the process is done. Step 4: The USB cable can be removed after the process is done. The SymBox boots automatically and is accessible after 10 to 20 seconds. The IP address of the SymBox may...
  • Page 38 Ensure port 123 is open. This port is required for NTP. Time is incorrect If the set time is incorrect, it needs to be checked if the SymBox can access the internet correctly. Furthermore, a firewall that protects the network may need to be adjusted, see Section 5.4.
  • Page 39 If no DHCP service is available in the network, or if there was an error configuring the network settings, it is possible to reset or set initial values. In order to access that configuration the SymBox must be connected to a PC via a USB cable and install the rpiboot application.
  • Page 40 After all partitions have been safely removed, removing the USB cable from either the SymBox or the PC will make the SymBox reboot. The SymBox will now apply the new network configuration and delete ip.txt off of the boot partition.
  • Page 41 Only one of these expansions can be built-in per SymBox Pro / SymBox From manufacturing date of 2025, the SymBox is capable of being supplied with 24V to 30V DC. (check the product label on the back, the line starting with “S/N”. The date code is in parentheses (eg.
  • Page 42 1 Reset button (inter- nal) Optional extensions , M-Bus , RS232 , M-Bus , RS232 RS485 , RTC RS485 , RTC Only one option per each SymBox Pro / SymBox may be installed. Only 24V on SymBoxes produced before 2025!
  • Page 43 7.2.1 The connector is a 2-pin systems connector from Phoenix corp. Setting the physical address may be done directly with IP-Symcon (ver. 6.2 and above) on the KNX gateway, with which the KNX extension may be put into programming mode.
  • Page 44 The SymBox must be selected in the ETS product catalog: For KNX Data Secure operation mode, all group addresses have to be moved onto the Secure Interface of the SymBox:...
  • Page 45 7.2.2 M-Bus The connector is a 2-pin systems connector from Phoenix corp. The installed M-Bux interface is based on the MBUS-M13-S from Solvimus and is M-Bus certified. M-Bus...
  • Page 46 7.2.3 RS232 The connector is a 3-pin systems connector from Phoenix corp. RS232...
  • Page 47 7.2.4 RS485 The connector is a 2-pin systems connector from Phoenix corp. Modbus...

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