TCL 65C825 - Google TV Manual

Introduction

Precautions

Read all of the instructions before operating the set. Keep these instructions well for future use.

A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• ALWAYS use cabinets or stands or mounting methods recommended by the manufacturer of the television set.
• ALWAYS use furniture that can safely support the television set.
• ALWAYS ensure the television set is not overhanging the edge of the supporting furniture.
• ALWAYS educate children about the dangers of climbing on furniture to reach the television set or its controls.
• ALWAYS route cords and cables connected to your television so they cannot be tripped over, pulled or grabbed.
• NEVER place a television set in an unstable location.
• NEVER place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
• NEVER place the television set on cloth or other materials that may be located between the television set and supporting furniture.
• NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed.

If the existing television set is being retained and relocated, the same considerations as above should be applied.

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol indicates that the fuse may ^N be in the neutral, and that the mains shall be disconnected to deenergize the phase conductors.

If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is grounded by a skilled person so as to provide some protection against voltage surges and built-up static charges.

Product

• Do not block or cover the ventilation openings on the back cover.
• Do not push objects of any kind into this unit through the cabinet slots as they could touch the current carrying parts or short-circuit parts, resulting in fire, electric shock, or damage to the unit.
• Do not attempt to open the cabinet as this may cause damage. There are no parts inside you can service by yourself. Refer all servicing to qualified personnel.
• Do not touch the screen surface with fingers as this may scratch or mar the TV screen.
• Do not impact the TV screen with hard pressure as this may damage the TV screen severely.

Power and Plug

Power Cord and Signal Cable

• Do not allow anything to rest on or roll over the power cord and the signal cable.
• Protect the power cord and the signal cable from being trampled.
• Do not overload the power cord or the power outlet.
• Do not expose the power cord and the signal cable to moisture.

Use Environment

• Do not place the set on an unstable cart, stand, or table.
• Place the set on a place that allows good ventilation.
• Do not use the set near damp, and cold areas.
• Do not expose the set to excessive heat such as direct sunlight, fire, or the like and no naked flame sources, such as lighted candles, should be placed on the apparatus.
• Do not expose the set to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.
• Do not use the set in dusty environments.
• Operating Temperature: 5°C to 35°C (41°F to 95°F) Operating Humidity: 20% to 80%, non-condensing Storage Temperature: -15°C to 45°C (5°F to 113°F) Storage Humidity: 10% to 90%, non-condensing

Cleaning

• Dust the set by wiping the screen and the cabinet with a soft, clean cloth or some special liquid cleaner.
• Do not apply excessive force to the screen when cleaning.
• Do not use water or other chemical cleaner to clean the screen as this may damage the surface of the TV screen.

All other safety instructions about our TV sets are also applicable here. (Note: Certain TV model is not designed to be mounted to the wall.)

Sockets and Connections

Note: The location and names of the sockets on the TV may vary according to TV model, and not all sockets available on all models.

USB 2.0 or USB 3.0 socket (input)

The USB socket(s) can be used to connect a USB 2.0 or USB 3.0 device.
Note: The number of USB sockets on the TV may vary according to TV model.

LAN

This socket can be used to connect to external modem or network access equipment.

HDMI, HDMI (SERVICE) or HDMI (eARC/ARC) socket (input)

The HDMI (High-Definition Multimedia Interface) socket can be used to connect a Blu-ray player, PC with a compatible video card installed, certain DVD players or a high-definition compatible digital satellite decoder. This socket provides an uncompressed digital connection that carries both video and audio data by way of an integrated mini-plug cable.

ANTENNA/CABLE IN socket (input)

This socket can be used to connect the outside aerial or cable network.

DIGITAL AUDIO OUT (OPTICAL) socket

This socket can be used to connect a compatible digital audio receiver.

AV IN adapter socket

This socket can be used to connect a range of equipment, including video recorders, camcorders, decoders, satellite receivers, DVD players, or games consoles.
Note: You must connect the attached AV adapter cable with three color jacks to this socket first, and then use the yellow jack for VIDEO connection and the red and white jacks for AUDIO connection.

Headphone socket (output)

This socket can be used to connect headphones or stereo earphones.

Note: When the Headphone socket is connected, the speakers will be muted.

Excessive sound pressure from earphones and headphones can cause hearing loss.

Remote Control Functions

Most of your television's functions are available via the menus that appear on the screen. The remote control(s) supplied with your set can be used to navigate through the menus and to configure all the general settings.

Notes:

1. Figures and illustrations in this operation manual are provided for reference only and may differ from actual product appearance.
2. The remote control type may be changed without notice, please refer to your acutal remote conrtol supplied with your TV.
3. Certain function may not be available for some models.

Notes:

• Certain function may be accessed from the virtual remote control keyboard only, please press button on the remote to display it and operate accordingly.
• The App buttons may differ depending on the model. The App button is used for accessing the corresponding App.
• The Google Assistant is not available in certain languages and countries.

• How to Use the Remote Control
  1. Before using the Google Assistant button, you must finish pairing the remote with the TV first.
  2. This Google Assistant function is only available for content search from certain apps.
  3. Set languages in the (Settings) > System > Language to your local language or official language to enhance voice search successfully.
• Installing Batteries
  
  1. Push to open the back cover as illustrated.
  2. Insert two AAA batteries according to the polarities marked on the battery case.
  3. Replace the back cover as illustrated.

Switching On

Follow the instructions on this page on how to switch on your TV set and the remote control before going on to following pages describing how to use the channel set-up procedure.

1. Insert two AAA batteries in the remote control.

Precautions on using batteries:

• Only use the battery types specified.
• Make sure you use the correct polarity.
• Do not mix new and used batteries.
• Do not use rechargeable batteries.
• Do not expose batteries to excessive heat such as sunshine, fire or the like, throw them in a fire, recharge them or try to open them, as this could cause them to leak or explode.
• Remove the batteries from the remote control if you are not using it for a long period of time.
• Attention should be drawn to the environmental aspects of battery disposal.

2. Connect the power cable FIRST to the television, THEN to a mains socket.
   
   (Note: If the power cable is connected to the television, please only connect the power cable to the mains socket.)

Your TV set should only be connected to an AC supply. It must not be connected to a DC supply. If the plug is detached from the cable, do not, under any circumstances, connect it to a mains socket, as there is a risk of electric shock.

Note: The figures are for representation only, the location of power socket of the television may differ depending on the model.

3. Connect an outside aerial to the ANTENNA/CABLE IN socket at the back of the TV set.
   
   The aerial socket (75 OHM - VHF / UHF / cable) can be used for connecting an external aerial or other equipment fitted.

Note: If you want to receive the signal from your cable or cable box, please connect a coaxial cable to the ANTENNA/CABLE IN socket at the back of the TV set.

4. When powered on, the TV will be turned on directly or be in standby mode.

If the power indicator lights up, the TV set is in standby mode. Press the button on the remote control or on the TV set to turn on the TV.

Switching Off

• To put the TV set into standby mode, press the button on the remote control. The TV set remains powered up, but with low energy consumption.
• To switch off the TV set, unplug the mains socket from the mains outlet.

Note: In order to save energy and protect environment, certain models are designed with a relay switch. It is a normal phenomenon if you hear the sound of the relay when you turn on or off the TV set.

Network Connection

Your TV will require an internet connection to operate all functions. Data usage charges may apply.
Please refer to your Internet Service Provider (ISP) for additional information.

To access the Internet, you must subscribe to high speed broadband Internet service with your Internet service provider (ISP).

Your TV can be connected to your home network in two ways:

• Wired, using the RJ45 (LAN) connector on the back panel.
• Wireless, using the internal wireless and your home wireless network.

Note: Instructions below are just the usual ways to connect your TV to the wired or wireless network. The connection method may be different depending on your actual network configuration. If you have any questions about your home network, please refer to your ISP.

Connecting to a Wired Network
To connect to a wired network:

1. Ensure you have:

• An Ethernet cable long enough to reach your TV
• A router or modem with an available Ethernet port
• A high-speed Internet connection
• An Ethernet (LAN) port on the back of the TV

2. Connect your Ethernet cable to the router and to the Ethernet port on the back of the TV.
   
3. Use the Network and Internet menu to configure the TV.

Connecting to a Wireless Network
To connect to a wireless network:

1. Ensure you have:

• A router broadcasting a high-speed wireless signal
• A high-speed Internet connection

2. Use the Network and Internet menu to configure the TV.
   

Notes: Please follow below steps to enter the Network and Internet menu.

1. Press on the remote control to display the dashboard menu.
2. Select (Settings) and press OK to enter the settings menu.
3. Press Up/Down to select Network and Internet, then press OK to enter the submenu and follow the onscreen guidance to set up your network.

TV Buttons Power button If the batteries in your remote control are run down, you can use the button on your TV set. The model has only one button. It may work just as Power on/Standby button, or as a multi-function controller. You can turn on the TV by pressing the button at the bottom left of the TV back case. While the TV is on, press the button to display the multi-function menu. For more information about how to use the multi-function menu, please refer to the figure below. Press to move the highlight to the next function selection Press and hold the button for more than 2 seconds to confirm your selection. Note: You can follow the on-screen guide to operate. Figures and illustrations are provided for reference only and may vary depending on the model. MIC switch The MIC switch is located next to the power button. If you want to use the feature of hands-free TV voice control, turn on the switch.

Initial Setup

The first time you switch the set on, the Welcome wizard appears, which guides you through the initial setup process. Follow the on-screen instructions to finish the initial setup process such as selecting the language, pairing your remote, connecting to the network, and more. During each step, either make a choice or skip the step. If you skip a step, you can perform the setup later from the settings menu.

Notes:

• It's recommended to select Set up Google TV and finish its setup to enjoy more features during the initial setup process. If you have finished basic TV's setup, you can reaccess Google TV by pressing on the remote control, selecting (Settings) > Set up Google TV and pressing OK to confirm.
• When you pair your remote, keep the remote control and TV within 1 meter, and follow the on-screen guide for pairing. After finishing pairing the remote, you can use the Google Assistant button. If you skip remote pairing, you will be prompted to pair the remote with the TV again when you use the Google Assistant button for the first time.

Basic TV Operations

Accessing Channels

Using the Up/Down buttons: Press the Up/Down buttons on the remote control to scroll through the channels.

Using the OK button: Press the OK button to display the channel list and press Up/Down/Left/Right and OK to select channels.

Using the P+/P- buttons: Press the P+/P- buttons on the remote control to scroll through the channels.

Using the button: Press to display the virtual remote control keyboard, then you can use the numeric buttons or the List button to operate accordingly.

Watching Connected Devices

Press on the remote control to display the source list. Press Up/Down to select TV or other input sources and press OK to confirm.

You can also press on the remote control to display the dashboard menu, select the (Inputs) option, and press OK to enter. Then press Up/Down and OK to select the input source.

Adjusting Volume

Volume control: press the +/- buttons on the remote control to increase or decrease the volume.

Sound mute: press the button to temporarily mute the sound. Press this button again or the button to restore the sound.

Accessing Google TV Homepage

Allows you to enjoy the entertainment you love with a little help from Google. Google TV brings together movies, shows and more from across your apps and subscriptions and organizes them just for you.

Note: If you intend to use (online) video communication applications, an appropriate camera will be needed. Cameras need to be purchased seperately. For details, please consult TCL

Customer Service or your place of purchase.

• Configure the network settings before using Google TV applications.
• Slow responses and/or interruptions may occur, depending on your network conditions.
• If you experience a problem using an application, please contact the content provider.
• According to circumstances of the content provider, an application's updates or the application itself may be discontinued.
• Depending on your country's regulations, some applications may have limited service or not be supported.
• Changes in application content may be made without prior notice by the service provider.

1. Press on the remote control to display the Google TV homepage.
2. Press Up/Down/Left/Right and OK to enter the desired apps, functions or settings.
3. Press to return to the homepage.
4. To exit the homepage, press on the remote control to display the source list and use Up/Down and OK to select your desired input source.

Note:Since the connection with Internet takes time, it's recommended that you wait a few minutes to use the Google TV feature after activation of TV from standby.

Accessing TCL Channel

Allows you to enjoy more VOD (Video on Demand) contents or featured applications.

1. Press on the remote control to enter TCL Channel, or access through the TCL Channel icon on homepage.
2. Press to exit.

Using Settings Menu

Allows you to not only adjust settings, such as Picture, Network and Internet, Accounts and sign-in and Apps, etc., but also set preferences.

1. Press on the remote control to display the dashboard menu.
2. Select (Settings) and press OK to enter the settings menu
3. Press Up/Down to select the desired item and press OK to enter the corresponding submenu.
4. In submenus, press Up/Down to select menu options, then press OK to enter the option list or the corresponding submenu, or press OK to toggle on or off, or press Left/Right to adjust the setting.
5. Press to return to previous interface and exit.

Note: Setting LED motion clear on will make fast moving images clearer by controlling the LED backlight, but the picture will be darker and more flickering than with LED motion clear off.
(* not available for some models)

Using More of Your TV

Installing Channels

This section describes how to search and store channels automatically. This may be done in either of the cases below:

• you are prompted that there are no channels in TV mode;
• you want to update your channels.

1. In TV mode, press on the remote control, select (Settings) > Channels and inputs > Channel > Channel scan and press OK/Right to enter.
2. The TV installs and arranges channels according to your country or region. Press Up/Down to select Country/Region, and press OK to enter. Enter the default password 1234 or your own password in case you have changed the password in the (Settings) > System > Lock menu. Press Up/Down to select your country or region and press OK to confirm.
3. Press Up/Down to select Automatic search and press OK to enter.
4. Press Up/Down to select Tuner mode and press Left/Right to select Cable or Antenna.
5. Press Up/Down to select other options and use Left/Right to configure.
6. After configuration is completed, press Down to select Search and press OK to start scanning channels.
7. The channel search may take a few minutes. After the automatic search, channels are arranged in a preset order. If you wish to hide, edit or delete channels, press on the remote control, select (Settings) > Channels and inputs > Channel > Channel organizer and press OK to enter.

Note:If the channel search retrieved only the analog channels it could be caused by poor broadcasting and therefore is not covered by manufacturer warranty. Manufacturers cannot be held responsible for lack of or poor broadcasting in some areas.

Using Subtitles

You can enable subtitles for each TV channel. Subtitles are broadcast via Teletext or DVB-T/DVB-T2/DVB-C digital broadcasts. With digital broadcasts, you have the additional option of selecting a preferred subtitle language.

Note:Some options are available only when Subtitle is set to on.

Turning On/Off Subtitles

1. Press on the remote control, select (Settings) > Channels and inputs > Channel > Subtitle and press OK/Right to enter.
2. Select the Subtitle option, and press OK to toggle between on or off.
3. Press to return to the previous menu.

Enabling Subtitle Languages on Digital TV Channels

1. Press on the remote control, select (Settings) > Channels and inputs > Channel > Subtitle > Digital subtitle language 1st and press OK/Right to enter.
2. Press Up/Down to select a subtitle language as your preferred language and press OK to confirm.
3. Press Up/Down to select Digital subtitle language 2nd and press OK/Right to enter.
4. Press Up/Down to select a secondary subtitle language and press OK to confirm.
5. Press to return to the previous menu.

Selecting a Subtitle Type on Digital TV Channels

1. Press on the remote control, select (Settings) > Channels and inputs > Channel > Subtitle > Subtitle type and press OK/Right to enter.
2. Press Up/Down to select a subtitle type and press OK to confirm. You can select Hearing impaired to display the hearing impaired subtitles with your selected language.
3. Press to return to the previous menu.

Using Teletext

Selecting Decoding Page Language

1. Press on the remote control, select (Settings) > Channels and inputs > Channel > Teletext > Decoding page language and press OK/Right to enter.
2. Press Up/Down to select a proper type of language in which Teletext will display and press OK to confirm.
3. Press to return to the previous menu.

Digital Teletext Language
On digital TV channels, depending on the broadcaster, you may be able to enjoy a service with multiple initial Teletext pages in different languages. This function allows you to select an available language as primary language, which relates to different initial Teletext pages.

1. Press on the remote control, select (Settings) > Channels and inputs > Channel > Teletext > Digital teletext language and press OK/Right to enter.
2. Press Up/Down to select a language and press OK to confirm.
3. Press to return to the previous menu.

Using Quick Start Function

It enables you to turn on your TV faster from standby mode than turning this function off, but it will also increase standby power consumption.

1. Press on the remote control, select (Settings) > System > Power and energy > Quick start and press OK/Right to enter.
2. Select the Quick start option, and press OK to toggle between on and off.
3. Press to return to the previous menu.

Network Wake Up

(* Not available for some models)

Note: This feature is only available in Google TV mode.

This function allows you to turn on your TV from standby mode via a network. To use this function, please make sure:

1. Your TV is connected to an effective wireless home network;
2. The desired controller, such as a smartphone, is connected to the same network as your TV;
3. An app which supports network waking up function, such as YouTube, has been installed into the controller;
4. Network Standby is set to on in the Network and Internet menu. In Google TV mode, press on the remote control, select (Settings) > Network and Internet > Network Standby, and press OK to turn it on.

When the TV is in network standby mode, you can use the App to wake up the TV remotely.

Notes:

• This feature is disabled if you press and hold the button on the remote control and confirm to shut the TV down.
• Before using the feature of network wake up, make sure Quick start is set to on.

Consumer Electronic Control(CEC)

Use this function to search for CEC devices connected to the HDMI sockets in your TV and enable auto power on and auto standby between the TV and CEC devices.

Enabling or Disabling CEC

1. Press on the remote control, select (Settings) > Channels and inputs > Inputs > Consumer Electronic Control (CEC) and press OK to enter.
2. Select the HDMI control option, and press OK to toggle between on or off.
3. Press to return to the previous menu.

Using Auto Power On
Enables the TV to automatically power on when you power on a CEC device (e.g. DVD) with the device's remote. Press OK to turn it on to enable this function.

Using Auto Standby
Enables all CEC devices to automatically go to the standby mode when you turn off the TV with the TV remote. Press OK to turn it on to enable this function.

Note:The CEC functions depend on the devices connected and it is possible that some devices may not interoperate correctly when connected to this TV. The user manual or the manufacturer of the problematic devices should be consulted for further information.

Using EPG (Electronic Programme Guide)

EPG is an on-screen guide that displays scheduled digital TV programmes. You can navigate, select and view programmes.

1. Press on the remote control, select (Settings) > Channels and inputs > Channel > EPG and press OK to enter, or press directly (if available) on the remote control, the Programme Guide menu will appear, which allows you to get information about the current or next programme playing on each channel. Navigate through the different programmes using the Up/Down/Left/Right buttons on the remote control.
2. Use the related buttons shown at the bottom of the screen to view EPG.

• Programme filter: Programme guide filter for digital TV programmes.
  • Press to display the type list of the programme.
  • Navigate through the different types using the Up/Down buttons on the remote control.
  • Select one or more types, which you want to highlight from the type list, press OK to select or deselect. A checkmark will appear to the right of the type when selected.
• Custom schedule: Press Up/Down to select a programme, then press the RED button to set the schedule, press OK to enter and use Up/Down to select Schedule reminder or Schedule recording.
  • Select date: Press the GREEN button to select date.
  • Schedule list: Press the YELLOW button to view your schedule list.

Note:To access the color buttons, you need to press button on the remote control to display the virtual remote control keyboard first.

3. Press to exit EPG.

Bluetooth Function

(* Not available for some models)

Bluetooth^® is a wireless technology standard for exchanging data over short distance between Bluetooth devices. You can connect Bluetooth audio device, mouse or keyboard via the TV.

1. Press on the remote control to display the dashboard, select (Settings) > Remotes and accessories and press OK/Right to enter.
2. Select Add accessory and press OK to enter. The TV will search nearby Bluetooth devices automatically.
3. Select an available device, press OK and follow the guides on the screen to connect it.

Note:Bluetooth technology (if available in your TV) uses 2.4GHz frequency thus close proximity to WiFi access points, routers or microwave ovens might interfere with Bluetooth audio streaming. If you face interruptions in audio reception, you should restart your Bluetooth device to find frequency with less interferences and if you continue to face issues you should move closer to TV or increase space between TV and source of interferences.

The Bluetooth^® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by TTE Corporation is under license. Other trademarks and trade names are those of their respective owners.

Time Shift

Allows you to pause, fast forward and rewind live TV, so you don't have to miss any part of your favourite programmes. Before you use the function, connect a USB drive to the TV first. For the first time, you should complete the disk setup for the USB drive.

Press on the remote control, select (Settings) > Channels and inputs > Channel > Time shift, then press OK to confirm.

1. Follow the directions on the screen to do the disk setup if you use live TV pause for the first time.
2. After the disk setup is done, live TV pause will start, and the live TV pause menu displays on the screen.
3. When the live TV pause menu disappears and only the timing of the live TV pause remains on the screen, you can press OK to call out the live TV pause menu and operate according to the on-screen prompt.
4. Press or to stop live TV pause and exit.

Notes:

• This feature is available only for digital channels.
• Before you plug the USB drive to TV, make sure you have backed up the data on the drive to avoid unforeseen malfunction and data loss.
• We recommend that you use a USB drive with at least 1GB free space and a disk speed faster than 5.0MB/sec.
• The bigger the USB drive free space for live TV pause, the bigger the recording length.

PVR (Personal Video Recorder)

Allows you to record your favourite TV programmes. Before you use the function, connect a USB drive to the TV first.

Note: The feature is available only in selected products and, due to specific TV network limitations and country technical requirements, might not be available in product or place of installation. Feature might also be blocked by TV network due to copyright protection (HD content, recording protection).

1. Press on the remote control, select (Settings) > Channels and inputs > Channel > PVR, then press OK/Right to enter.
2. Select Record and press OK to confirm. It starts to record automatically.
3. Press the blue button to access Settings and use Up/Down/Left/Right to adjust the recording duration.
4. Press OK or to stop recording manually, the recorded file will be saved. In normal operation, the recording will stop automatically when the recording duration expires.
   Note:To access the blue button or , you need to press button on the remote control to display the virtual remote control keyboard first.
5. In recording, the PVR mini panel will also show on the screen to indicate the recording progress.
6. To watch the recorded programme, exit PVR mode first. Then press on the remote control and select (Settings) > Channels and inputs > Channel > PVR > PVR list and press OK to enter. Select the related record file and press OK to play. (It is the same if you record a digital radio programme).

Notes:

• This feature is available only for digital non encrypted channels.
• Before you connect the USB drive to the TV, make sure you have backed up the data in the drive to avoid the loss of your important data due to unforeseen malfunction.
• The bigger the USB drive free memory for the PVR function, the bigger the recording length.
• If you want to change channel or signal source during recording, store the recording data before changing the channel or source.
• The TV cannot play files normally if the parameters of the file exceed the limitations of the system, the file format is not supported, the file is damaged, or the file cannot be decoded.
• Do not disconnect the USB drive when the system is reading a file or transmitting data, otherwise the system or the drive may be damaged.

MagiConnect

MagiConnect, formerly named T-Cast, lets you enjoy plenty of videos, rich of applications, and share great contents on large screen. It also allows you to turn a smart device into a sophisticated remote control, providing more features than your normal TV remote control. You can then control your TV through your smart device.

Follow the on-screen instructions to scan the QR code on the TV screen and download MagiConnect.

Note:Make sure the smart device and your TV are in the same home LAN (local area network) or network segment to use TV remote function.

Reset Shop

Allows you to reset the TV to factory default settings.

1. Press on the remote control to display the dashboard, select (Settings) > System > About > Reset > Factory reset and press OK to enter.
2. Select the Factory reset option and press OK to enter. Then select Delete everything and press OK to confirm.
3. Enter 1234 or the PIN according to the on-screen prompt.
4. Select OK and press OK to confirm.
5. The Initial setup wizard appears. Follow the instructions in the section Initial setup.

Netflix Settings

Netflix provides on-demand movies and TV shows delivered via the Internet. Netflix is available in certain countries. Unlimited membership is required. More information can be found at www.netflix.com.

Note:You can directly access Netflix via clicking the NETFLIX button on the remote control.

Password in Parental Control

• The default password is 1234. You can change it to a new one.
• The super password is 0423. If you forget your code, enter the super password to override any existing codes.

Using the Hands-free TV Voice Control

Note: This feature is only available in Google TV mode.

Before using the hands-free TV voice control, connect the TV to the network and make sure it can access the Google website first. Then follow the steps below to access.

1. Turn the built-in MIC switch (next to the power button) to on before using this function.
2. In Google TV mode, press the Google Assistant button on your remote.
3. Select "Yes, I'm in".
4. Say "OK Google" or "Hey Google" to activate it.

Notes:

• The availability of hands-free TV voice control depends on your region/country/language and your model. For details, please refer to your local dealer.
• A quiet surrounding is required for better function when using it. The recommended distance for using the hands-free TV voice control is within 2 meters in front of TV set.
• Turn the built-in MIC switch to off if you are not going to use it.
• Standby power consumption will increase because the built-in MIC is always listening when the Google Assistant or voice control with the built-in MIC is enabled..

Gesture Control

(*Not available for some models)

Allows you to control TV device by doing gestures in some specific scenarios.

Notes:

• This feature is available only when TV is equipped with a camera of the designated type. For details, please consult TCL Customer Service or your place of purchase.
• Ensure the normal connection between the camera and TV and that the toggle switch is set to while using this product.
• The camera powers on automatically when you start corresponding applications on TV.
• The camera powers off automatically when you exit corresponding applications on TV.
• You may keep the slide cover closed when you are not using the camera to protect the lens from dust.

Press button on the TV remote control, select (Settings) > Privacy > Gesture Control and press OK to enter. Select your preferred gesture functions and press OK to turn it on or off. To enable the function, you need to follow the on-screen guide.

Note:In order to get good gesture experience, it is advised to do the gesture under bright circumstances and within a distance of 2 meters from the TV.

Multi Visual

Allows you to enjoy different programs with your family on one TV at the same time.

The multi visual function is enabled by default. To use the function, make sure your phone is Android OS and the WiFi on the phone is turned on. Then follow the steps below to operate.

1. Press on the remote control, select (Settings) > Network and Internet > Wi-Fi, and press OK to turn it on.
2. Activatethe cast screen function on your phone and choose the TV's name you want to connect in the searching list.
3. For the first time, depending on different types of phones, there are two situations:
   1. an invitation prompt appears, select "Accept" and press OK to connect.
   2. enter a correct PIN code to connect as per the PIN message on the phone.
4. Then dual views display and you can enjoy different programs at the same time.
5. If you want to watch only one program, use Left/ Right to select your desired view and press OK to enter the full screen.
6. To return to the previous dual view screen, press and hold on the remote control.
7. To exit the multi visual function, press to display a dialog box, then select OK and press OK to confirm.

Notes:

• This feature is not available in any of the cases below:

1. when TV is in Netflix or Media Player.
2. if the video from phone/DTV is scrambled.
3. when the capacity of required video decoding exceeds 4K 60Hz.

• When in full screen mode, due to the compatibility of the third party's Apps, there might occur failure to return to the dual views.
• At most 2 phones can be cast to the TV at the same time. When in dual view mode, use Left/Right to move the focus to TV view and then cast another phone to the TV.
• To disable the feature, select (Settings) > System > Multi visual settings > Multi visual and press OK to turn it off.
• To check all available history list, select (Settings) > System > Multi visual settings > Connection list and press OK to enter.

Mount the Stand

Notes:

• If the table stand has been assembled, just ignore the following instructions.
• Follow the instructions accordingly based on the table stand supplied to you.
• Graphics contained within this publication are for representation only.
• Keep the screws and plastic parts away from grease and organic solvents to avoid damage, especially during the assembly process.
• During installation, lay some soft materials below the screen to avoid scratching and damaging the screen.
• When the TV is faced down, do not impact the screen with sharp edges to avoid scratching the screen.

Mount to the Wall

Notes:

• If you want to mount the TV to the wall, please purchase an appropriate wall mount bracket.
• Refer to the instructions of the wall mount bracket to hang the TV on the wall.

Other Information

Problems & Solutions

Note: Problems & solutions 1 to 2 are for the TV models which have network functions, so users of non-connected TV models can disregard them.

1. Fail to link to the network.

• Check if your TV is connected with the network;
• Reboot your TV;
• Consult your internet service provider, to confirm if access of your router is supported. Refer to the operation manual of your router, and activate its DHCP function after linking the network to your TV.
• Make sure your TV is connected to a router, and make sure your router is powered on. Check that your router/modem has an internet connection, and that your Ethernet cables/wireless connection is OK. Test your connection with a computer to make sure it is OK. Should the problem persist, contact customer service.
• Check if TV system time is correct or not. Sometimes TV system time is synchronized to the wrong time from abnormal broadcast signal. In this case, please set system time manually.

2. The video could not be played smoothly.

3. When two portable hard drives are connected with the TV at the same time, they will not be recognized sometimes.

• All portable hard drives consume a lot of power, which may result in power supply problems. We recommend inserting only one hard drive, or a low power consumption portable hard drive.

4. The video from a portable hard drive (USB) is playing with no sound.

• The audio format of the video in your portable hard drive is not supported by the TV player.

5. Some videos fail to play.

• The formats of the videos may not be supported by the TV, especially videos shot by certain kinds of cameras, generally with their private protocol of formats, which are not compatible with your TV.

6. Video stops playing midway.

• Mistakes may occur when videos are copied or compressed, so they may automatically stop playing during playback.

7. What should I pay attention to, when I do software updating?

• No power cuts when software updating;
• Avoid any operations with your remote control when software updating;
• Depending on your internet connection speed, the software updating process may take some time.

8. There are no distinct changes of TV interface after software updating.

• Under certain conditions, software updating may not only update or add new functions but also improve the performance of the TV set, without distinct changes of interface. Also, there may be no changes to the user interface at all.

9. What should I do when software updating process stops due to a sudden power-off?

• If you do software updating by USB, do not pluck the USB drive from your TV, and restart your TV to continue software updating; If you do software updating by Network, also restart your TV and check if it is functioning correctly.

10. With a USB device being inserted into the TV in advance, I am prompted that no USB devices are detected after I access Media, why?

• There may be something wrong with your portable hard drive(s), damaged or with low voltage. It's recommended to provide an additional power supply to the hard drive(s).

11. External device cannot be recognized.

• Some external devices (e.g. webcam, smart phone, tablet, game handle, and external wireless adapter) may not be compatible with the TV and cannot be supported for certain functions (wireless display, gesture control, face recognition, if any). Please try a similar device. If it does not work, contact your local dealer.

12. Voice search does not work.

• Check if your remote control has been successfully paired with your TV.
• Check if the language setting is correct.
• Check if Google server is available and stable.

Troubleshooting

Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.

No picture, no sound

1. Check if the fuse or circuit breaker is working.
2. Plug another electrical device into the outlet to make sure it is working or turned on.
3. Power plug is in a bad contact with the outlet.
4. Check the signal source.

No color

1. Change the color system.
2. Adjust the saturation.
3. Try another channel. Black-white program may be received.

Remote control does not work

1. Change the batteries.
2. Batteries are not installed correctly.

No picture, normal sound

1. Adjust the brightness and contrast.
2. Broadcasting failure may happen.

Normal picture, no sound

1. Press the button to increase volume.
2. Volume is set to mute, press the button to restore sound.
3. Change the sound system.
4. Broadcasting failure may happen.

Unorderly ripples on the picture
It is usually caused by local interference, such as cars, daylight lamps and hair driers. Adjust the antenna to minimize the interference.

Snowy dots and interference
If the antenna is located in the fringe area of a television signal where the signal is weak, the picture may be marred by dots. When the signal is extremely weak, it may be necessary to install a special antenna to improve the reception.

1. Adjust the position and orientation of the indoor/ outdoor antenna.
2. Check the connection of antenna.
3. Fine tune the channel.
4. Try another channel. Broadcasting failure may happen.

Ignition
Black spots or horizontal streaks appear, or the picture flutters or drifts. This is usually caused by interference from car ignition system, neon lamps, electric drills, or other electrical appliance.

Ghost
Ghosts are caused by the television signal following two paths. One is the direct path, the other is reflected from tall buildings, hills, or other objects. Changing the direction or position of the antenna may improve the reception.

Radio frequency interference
This interference produces moving ripples or diagonal streaks, and in some case, loss of contrast in the picture. Find out and remove the radio interference source.

* To bring you better visual experience, please remove all labels from TV front panel and screen before use.