TCL 32ES560 - Android TV Manual

Connections

Connect the power and antenna

To switch on TV after connecting power cord, press or POWER/.

Notes:

• Position of power socket varies according to TV model.
• Disconnect the power cord before connecting devices.

Connect Blu-ray Disc player, HD game console, HD camcorder, headphones, CI module

Connect to the Internet

Note: The following instructions are just the usual ways to connect your TV to the wired or wireless network. The connection method may be different depending on your actual network configuration. If you have any questions about your home network, please refer to your Internet service provider.

Notes:

• Your TV might not have all connectors visible on diagram above. Number of USB and HDMI ports may vary according to TV model.
• Button and connector locations may vary according to TV model.
• USB connectors are for data input from USB drives and for connecting other relevant USB devices where applicable.
• All USB devices have to be directly connected to TV set without cable extenders. In case extender is required, maximum 50cm length is recommended. Longer extenders should have ferrite beads.
• ARC (Audio Return Channel) function is only supported on the HDMI port identified with ARC. To use ARC function, please turn on T-Link function first as described in the T-Link section.
• It is recommended to use high quality and well shielded HDMI cables to avoid possible interferences.
• Please use headphones with 3.5mm TRS connector. Excessive sound pressure from headphones can cause hearing loss.

Getting started

Remote control functions

Most of your television's functions are available via the menus that appear on the screen. The remote control supplied with your set can be used to navigate through the menus and to configure all the general settings.

To switch the sound off and back on.

Standby / quit standby.

Numeric buttons To enter channel numbers or a digit.

To access T recommended Apps.

LIST To display the channel list.

To control the volume.

To display programme information, if available.

To display the Settings menu.

To change channels.

To access the Android TV homepage.

To display the Option menu.

▲/▼/◄/► Navigation direction buttons.

OK To confirm an entry or selection.

To return to the previous menu or quit an App.

To select input source.

EXIT To exit the Settings menu.

LANG To select an audio language available for selected digital TV programme.

GUIDE To toggle the Electronic Programme Guide on or off (only available for digital channels).

TEXT To toggle Teletext on or off.

SUBT. To select a subtitle language available for selected digital TV programme.

Colour buttons To select tasks or Teletext pages; to be used for HbbTV function.

To start fast reverse.

To pause playback.

To start fast forward.

ZOOM To select the screen mode.
Note: You are recommended to use the full screen mode. Do not use the display mode with black bars on both sides of the picture (such as 4:3) for a long time; otherwise the TV screen may be damaged permanently.

To start playback.

To stop playback.

NETFLIX To access Netflix if available.

Installing batteries

1. Push to open the back cover as illustrated.
2. Insert two AAA batteries according to the polarities marked on the batteries case.
3. Replace the back cover as illustrated.

Note: The remote control type may be changed without notice.

Exclusive remote control

To switch the sound off and back on.

Standby / quit standby.

To control the volume.

To access T recommended Apps.

To display the Settings menu.

To change channels.

To access the Android TV homepage.

To display the Option menu.

To select input source.

Navigation direction buttons.

OK To confirm an entry or selection.

To return to the previous menu or quit an App.

To pop up the virtual remote control keyboard when available.

To turn on the Google Assistant function. (Available only when the network connection is normal.)

Notes:

• This remote control is available only for selected models. The remote control type may be changed without notice.
• Follow the on-screen guide to pair the remote control with the TV when pressing the button for the first time.

Installing batteries

1. Hold the bottom part of the remote control, use a plastic coin-shaped object to twist the switch to the "Open" location as illustrated.
2. Pull the batteries cover out.
3. Insert two AAA batteries according to the polarities marked on the batteries case.
4. Replace the batteries cover and use a plastic coin-shaped object to twist the switch to the "Close" location.

Switch the TV on and off

1. When the power cord is connected, the TV will be turned on directly or be in standby mode. If the TV is in standby mode, press the or POWER/ button on the set or the button on the remote control to turn it on.
2. To put the TV into standby mode, press the button on the remote control. The TV set remains powered up, but with low energy consumption.
3. To switch the TV off, unplug the mains plug from the mains outlet.

Initial setup

The first time you switch the set on, the Welcome screen appears, which guides you through the initial setup process. Follow the on-screen instructions to finish the initial setup process such as selecting the language, connecting to the network, scanning channels, and more. During each step, either make a choice or skip the step. If you skip a step, you can perform the setup later from the settings menu.

Note: If the channel search retrieved only the analogue channels it could be caused by poor broadcasting and therefore is not covered by manufacturer warranty. Manufacturers cannot be held responsible for lack of or poor broadcasting in some areas.

Basic TV operations

Accessing channels

Using the numeric buttons: press the corresponding numeric buttons on the remote control to access the channels.

Using the buttons: press the buttons on the remote control to scroll through the channels.

Using the LIST button: press the LIST button on the remote control to display the channel list and press ▲/▼/◄/► and OK to select channels.

Watching connected devices

Press on the remote control to display the source list. Press ▲/▼ to select TV or other input sources and press OK to confirm.

You can also press on the remote control to display the homepage, press ▲/▼/◄/► to move the cursor to the area on the right top of the screen, and press OK to enter. Then press ▲/▼ and OK to select the input source.

Adjusting volume

Volume control: press the buttons on the remote control to increase or decrease the volume.

Sound mute: press the button to temporarily mute the sound. Press this button again or the button to restore the sound.

Accessing Android TV homepage

Allows you to enjoy Internet Applications (Apps) and specially adapted Internet websites, and perform system settings for your TV. You can make controlling with the TV remote control.

• Configure the network settings before using Smart TV applications.
• Slow responses and/or interruptions may occur, depending on your network conditions.
• If you experience a problem using an application, please contact the content provider.
• According to circumstances of the content provider, an application's updates or the application itself may be discontinued.
• Depending on your country's regulations, some applications may have limited service or not be supported.
• Changes in application content may be made without prior notice by the service provider.

1. Press on the remote control to display the Android TV homepage.
2. Press ▲/▼/◄/► and OK to enter the desired Apps, functions or settings.
3. Press to return to the homepage.
   Note: Since the connection with Internet takes time, it's recommended that you wait a few minutes to use the Smart TV feature after activation of TV from standby.

Using TV settings menu

Allows you to adjust TV settings, such as picture and sound.

1. Press on the remote control to display the Settings menu.
2. Press ▲/▼ to select the desired item, then press OK/► to enter the corresponding submenu.
3. In submenus, press ▲/▼ to select menu options, then press OK/► to enter the option list, the adjustment interface, or the corresponding submenu.
4. Press to return to the previous menu.
5. Press EXIT or to close the menu.

Notes:

• You can also press on the remote control, select Settings (if available) and press OK to enter the Settings menu. Some options may not be available for certain signal sources.
• Setting LED Motion clear on will make fast moving images clearer by controlling the LED backlight, but the picture will be darker and more flickering than with LED Motion clear off.

Using more of your TV

Installing channels

This section describes how to search and store channels automatically. This may be done in any of the cases below:

• you have skipped the channel installation step in the initial setup;
• you are prompted that there are no channels in TV mode;
• you want to update your channels.

1. In TV mode, press on the remote control and select Channel > Channel scan. Press OK/► to enter.
2. The TV installs and arranges channels according to your country or region. Press ▲/▼ to select Country/Region, and press OK/► to enter. Enter the default password 1234 or your own password in case you have changed the password in the System > Lock menu. Press ▲/▼ to select your country or region and press OK to confirm.
3. Press ▲/▼ to select Automatic search and press OK/► to enter.
4. Press ▲/▼ to select Tuner mode and press ◄/► to select Cable, Antenna or Satellite. (Note: Satellite option is available only in selected models.)
5. Press ▲/▼ to select other options to configure.
6. After configuration is completed, press ▼ to select Search and press OK to start scanning channels.
7. The channel search may take a few minutes. After the automatic search, channels are arranged in a preset order. If you wish to hide or move channels, press on the remote control, select Channel > Channel organizer and press OK/► to enter.

Common interface

Encrypted digital TV channels can be decoded with a common interface module and a card provided by a digital TV service operator.

The common interface module may enable several digital services, depending on the operator and services you choose (for example, pay TV). Contact your digital TV service operator for more information about services and terms.

Using the common interface module

Switch off your TV before inserting a common interface module. Be sure to follow the instructions described below. Wrong insertion of a common interface module may damage both the module and your TV.

1. Following the directions printed on the common interface module, gently insert the module into the common interface slot on the TV.
2. Push the module in as far as it will go.
3. Turn on the TV and wait for the common interface function to be activated. This may take several minutes.
   Note: Do not remove the common interface module from the slot. Removing the module will deactivate the digital services.

Accessing common interface services

After inserting and activating the common interface module, press on the remote control, select Channel > Common interface and press OK/► to enter.

This menu option is only available if the common interface module is correctly inserted and activated. On-screen applications and content are provided by your digital TV service operator.

Using subtitles

You can enable subtitles for each TV channel. Subtitles are broadcast via Teletext or DVB-T/DVB-C digital broadcasts. With digital broadcasts, you have the additional option of selecting a preferred subtitle language.

Turning on/off subtitles

1. Press on the remote control, select Channel > Subtitle and press OK/► to enter.
2. Select the Subtitle option, press OK/► to enter, press ▲/▼ to select On or Off and press OK to confirm.
3. Press EXIT or to close the menu.

Enabling subtitle languages on digital TV channels

1. Press on the remote control, select Channel > Subtitle > Digital subtitle language 1st and press OK/► to enter.
2. Press ▲/▼ to select a subtitle language as your preferred language and press OK to confirm.
3. Press ▲/▼ to select Digital subtitle language 2nd and press OK/► to enter.
4. Press ▲/▼ to select a secondary subtitle language and press OK to confirm.
5. Press EXIT or to close the menu.

Shortcut operation: Press SUBT. on the remote control to directly select a subtitle language available for the selected digital TV programme.

Selecting a subtitle type on digital TV channels

1. Press on the remote control, select Channel > Subtitle > Subtitle type and press OK/► to enter.
2. Press ▲/▼ to select a subtitle type and press OK to confirm. You can select Hearing impaired to display the hearing impaired subtitles with your selected language.
3. Press EXIT or to close the menu.

Using Teletext

Selecting decoding page language

1. Press on the remote control, select Channel > Teletext > Decoding page language and press OK/► to enter.
2. Press ▲/▼ to select a proper type of language in which Teletext will display and press OK to confirm.
3. Press EXIT or to close the menu.

Digital Teletext language

On digital TV channels, depending on the broadcaster, you may be able to enjoy a service with multiple initial Teletext pages in different languages. This function allows you to select an available language as primary language, which relates to different initial Teletext pages.

1. Press on the remote control, select Channel > Teletext > Digital teletext language and press OK/► to enter.
2. Press ▲/▼ to select a language and press OK to confirm.
3. Press EXIT or to close the menu.

Networked waking up

This function allows you to turn on your TV from standby mode via a network. To use this function, please make sure:

1. Your TV is connected to an effective home network;
2. The desired controller, such as a smartphone, is connected to the same network as your TV;
3. An App which supports networked waking up function, has been installed into the controller;
4. Networked standby is set to On in the Network menu.

When the TV is in networked standby mode, you can use the App to wake up the TV remotely.

T-Link

Use this function to search for CEC devices connected to the HDMI sockets in your TV and enable one-touch play and one-touch standby between CEC devices.

Enabling or disabling T-Link

1. Press on the remote control, select System > T-Link and press OK/► to enter.
2. Press ▲/▼ to select T-Link and press OK/► to enter.
3. Press ▲/▼ to select On or Off and press OK to confirm.
4. Press EXIT or to close the menu.

Using Auto Power On

Enables the TV to automatically power on when you power on a CEC device (e.g. DVD) with the device's remote. Select On to enable this function.

Using Auto Standby

Enables all CEC devices to automatically go to the standby mode when you turn off the TV with the TV remote. Select On to enable this function.

Note: The CEC functions depend on the devices connected and it is possible that some devices may not interoperate correctly when connected to this TV. The user manual or the manufacturer of the problematic devices should be consulted for further information.

HbbTV

HbbTV (Hybrid broadcast broadband TV) is a service offered by certain broadcasters and available only on some digital TV channels. HbbTV delivers interactive television over broadband Internet. These interactive features are added to and enrich the normal digital programmes, and include services such as digital teletext, electronic programme guide, games, voting, specific information related to the current programme, interactive advertising, information magazines, catchup TV, etc.

To use HbbTV please ensure your TV is connected to Internet and HbbTV is switched on.

Notes:

• HbbTV services are broadcast- or country- dependent and may be unavailable in your area.
• You cannot download files to your TV with HbbTV function.
• Application provider or broadcasting related conditions may cause an HbbTV application to be unavailable momentarily.
• To access HbbTV applications you must connect your TV to the Internet via a broadband link. HbbTV applications may not work correctly in case of network related issues.

HbbTV access

1. Press on the remote control, select System > HbbTV settings and press OK/► to enter.
2. Select HbbTV and press OK/► to enter, then press ▲/▼ to select On and press OK to confirm.
   Note: When HbbTV is turned on, you can select HbbTV cookie to turn it on or off.
3. When you tune to a digital TV channel that offers HbbTV, this will be signalled to you by an onscreen indication (generally a red button, but other colour buttons may also be used). Press the indicated colour button to open the interactive pages.
4. Use ▲/▼/◄/► and the colour buttons to navigate through the HbbTV pages and press OK to confirm.

HbbTV deactivation

To avoid disturbances that may be caused by HbbTV broadcasting tests, you can turn off the HbbTV function:

1. Press on the remote control, select System > HbbTV settings and press OK/► to enter.
2. Select HbbTV and press OK/► to enter, then press ▲/▼ to select Off and press OK to confirm.

Using EPG (Electronic Programme Guide)

EPG is an on-screen guide that displays scheduled digital TV programmes. You can navigate, select and view programmes.

1. Press GUIDE on the remote control, the Program Guide menu will appear, which allows you to get information about the current or next programme playing on each channel. Navigate through the different programmes using the ▲/▼/◄/► buttons on the remote control.
2. Use the related buttons shown at the bottom of the screen to view EPG.
   • More: Press OK to view more information.
   • Program filter: Press to display program filter for digital TV programmes.
   • Custom schedule: Press the red button to set a schedule.
   • Select date: Press the green button to select date.
   • Schedule list: Press the yellow button to view your schedule list.
3. Press GUIDE or EXIT to exit EPG.

Instant power on

It enables you to turn on your TV faster from standby mode than turning this function off, but it will also increase standby power consumption.

1. Press on the remote control, select > Device > Power > Instant power on and press OK to toggle between on and off.
2. Press to return to the previous menu.

Software update

Notes:

• Do not switch off or unplug the TV until the upgrade is completed.
• Keep successful network connection during upgrade.

Press on the remote control, select > Device > About > SystemUpdate and press OK to enter. You have three options to update the software: Network update, Local update and By channel. Follow the on-screen instructions to complete the progress.

Reset shop

Allows you to reset the TV to factory default settings.

1. Press on the remote control, select > Device > Storage & reset and press OK to enter.
2. Select Factory data reset > Factory data reset > Erase everything and press OK to enter.
3. Use the numeric buttons to enter the password.
4. Press ◄/► to select OK and press OK to confirm.
5. The Welcome screen appears. Follow the onscreen instructions.

Viewing pictures, playing music and watching videos from a USB storage device

Your TV is fitted with USB connectors that enable you to view pictures, listen to music or watch videos stored on USB drives.

When a USB device is connected, the Query screen appears. Follow the on-screen instructions. You can also select the MediaCenter app via the Android TV homepage to enter.

Supported file formats:

Notes:

• Some USB keys and USB products like digital cameras or mobile phones are not fully compatible with USB standard so they may not work with the TV media player. Not all USB keys or devices are compatible with the USB function. Not all above formats are recognised. The encoding formats of your files will determine whether or not they can be played.
• Please use high speed (minimum 5MB/s read transfer) USB drives.

Other information

Password in Parental Control

• The default password is 1234. You can change it to a new one.
• The super password is 0423. If you forget your code, enter the super password to override any existing codes.

Operating Conditions

Temperature 5°C - 35°C (41°F - 95°F)
Humidity 20 - 75% (non-condensing)

Storage Conditions

Temperature -15°C - 45°C (5°F - 113°F)
Humidity 10 - 90% (non-condensing)

Radio Information

• 2.4G Wi-Fi transmitter frequency range: 2412 - 2472MHz
• 2.4G Wi-Fi transmitter power: 16dBm (+4/-5dB)
• RF (BT) transmitter frequency range: 2402 - 2480MHz
• RF (BT) transmitter power: 3dBm (+5/-3dB)
• DVB-T/T2/C tuner frequency range: 45 - 858MHz
• DVB-S/S2 tuner frequency range: 950 - 2150MHz

OSS Notice

This product uses the GPL (Version 2 and 3) and LGPL (version 2.1) and MPL (version 1.1).

To send inquires and requests for questions regarding open source, contact nearest TCL office.

This product uses some software programs which are distributed under the Independent JPEG Group.

This product uses some software programs which are distributed under the libpng Project.

This product uses some software programs which are distributed under the Freetype Project.

This product uses some software programs which are distributed under the zlib Project.

This product uses some software programs (libxml2, curl, expat, c-areas) which are distributed under the MIT.

This product uses CyberLink for C which is distributed under the Open Source Project.

This product uses opensl, xerces which is distributed under the Apach License Project.

GPL software: Linux Kernel, glib, libiconv, gcc libgcc, gcc libstdc++, u-Boot loader, ffmepg, util-linux-ng, e2fsprogs, wget, iptables

LGPL software: DFB (DirectFB), gstreamer, gstplugins-base, gst-plugins-good, gst-plugins-bad, gstplugins-ugly, gst-ffmpeg, glibc, wpa_supplicant

BSD software: webp, mng, uriparser

GNU software: dosfstools

[Legal Statement] of TCL - manufacturer of this TV set

Due to the various capabilities of products featuring the SmartTV - Services, as well as limitations in the available content, certain features, applications, and services may not be available on all devices or in all territories. Some features on SmartTV may also require additional peripheral devices or membership fees that are sold separately. Please visit our website for more information on specific device information and content availability. The services and availability of content through SmartTV are subject to change from time to time without prior notice.

All content and services accessible through this device belong to third parties and are protected by copyright, patent, trademark and/or other intellectual property laws. Such content and services are provided solely for your personal noncommercial use. You may not use any content or services in a manner that has not been authorized by the content owner or service provider. Without limiting the foregoing, unless expressly authorized by the applicable content owner or service provider, you may not modify, copy, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any content or services displayed through this device.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE DEVICE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE AND ACCURACY IS WITH YOU. THE DEVICE AND ALL THIRD PARTY CONTENT AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TCL EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE DEVICE AND ANY CONTENT AND SERVICES, EITHER EXPRESS OR, IMPLIED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. TCL DOES NOT GUARANTEE THE ACCURACY, VALIDITY, TIMELINESS, LEGALITY, OR COMPLETENESS OF ANY CONTENT OR SERVICE MADE AVAILABLE THROUGH THIS DEVICE AND DOES NOT WARRANT THAT THE DEVICE, CONTENT OR SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT OPERATION OF THE DEVICE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL TCL BE LIABLE, WHETHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, ATTORNEY FEES, EXPENSES, OR ANY OTHER DAMAGES ARISING OUT OF, OR IN CONNECTION WITH, ANY INFORMATION CONTAINED IN, OR AS A RESULT OF THE USE OF THE DEVICE, OR ANY CONTENT OR SERVICE ACCESSED BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Third party services may be changed, suspended, removed, terminated or interrupted, or access may be disabled at any time, without notice, and TCL makes no representation or warranty that any content or service will remain available for any period of time. Content and services are transmitted by third parties by means of networks and transmission facilities over which TCL has no control. Without limiting the generality of this disclaimer, TCL expressly disclaims any responsibility or liability for any change, interruption, disabling, removal of or suspension of any content or service made available through this device. TCL may impose limits on the use of or access to certain services or content, in any case and without notice or liability. TCL is neither responsible nor liable for customer service related to the content and services. Any question or request for service relating to the content or services should be made directly to the respective content and service providers.

Troubleshooting

Please check the following list before requesting service.

There is no picture or sound.

• Make sure the power cord is properly inserted in the power outlet.
• Make sure the source type is set correctly.
• Make sure the antenna is properly connected.
• Make sure the volume is not set to minimum or the sound is not set to mute.
• Make sure the headphones are not connected.
• The TV may be receiving a signal other than from TV broadcasting stations.

Picture is not clear.

• Make sure the antenna cable is properly connected.
• Consider whether your TV signal is being properly received.
• Poor picture quality can occur due to a VHS camera, camcorder, or other peripheral being connected at the same time. Switch off one of the other peripherals.
• The 'ghost' or double image may be caused by obstruction to the antenna due to high-rise buildings or hills. Using a highly directional antenna may improve the picture quality.
• The horizontal dotted lines shown on the pictures may be caused by electrical interference, e.g., hair dryer, nearby neon lights, etc. Turn off or remove these.

Picture is too dark, too light or tinted.

• Check the colour adjustment.
• Check the brightness setting.
• Check the sharpness function.

Remote control does not work.

• Check the batteries of the remote control.
• Make sure the remote sensor window on the TV front is not under strong fluorescent lighting.
• Try to clean the remote sensor window on the TV front with a soft cloth.

If the above suggestions do not solve your technical issue, please refer to the warranty card for service information.